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Hotel Berner Zell am See

Hotels
9.4
/10
Exceptional
53 reviews

What Guests Say About Their Stay

Maribel

10.0
/ 10
The staff wa was very welcoming. They went above and beyond to make you feel at home and accommodate your needs. The rooms were exceptionally clean. Great location. Located in between ski lifts and center of town.

Verified traveler

10.0
/ 10
Absolutely fantastic! Would certainly recommend The staff couldn’t have been any more helpful 😃👌

Benjamin

10.0
/ 10
Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
In the Area
See Map
Niklaus - Gassner - Promenade 1, Zell am See, Politischer Bezirk Zell am See, Salzburg, Austria, 5700

Main Facilities

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Swimming Pool
Restaurant
Parking
WiFi
Elevator
Near Ebenberg Ski Lift
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What's around Hotel Berner Zell am See

Niklaus - Gassner - Promenade 1, Zell am See, Politischer Bezirk Zell am See, Salzburg, Austria, 5700
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Lobby Hotel Berner Zell am See
Lobby 2 Hotel Berner Zell am See

Discover More About Hotel Berner Zell am See

General


Near Ebenberg Ski Lift

Location


A stay at Hotel Berner Zell am See places you in the heart of Zell am See, steps from Ebenberg Ski Lift and City Xpress Ski Lift. This golf hotel is 0.3 mi (0.5 km) from Lake Zell and 0.5 mi (0.8 km) from Vogtturm City Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ebenberg Ski Lift - 0.2 km / 0.1 mi
City Xpress Ski Lift - 0.4 km / 0.2 mi
Vogtturm City Museum - 0.5 km / 0.3 mi
Zell am See Leisure Centre - 0.7 km / 0.4 mi
Zeller See Beach - 0.9 km / 0.5 mi
Lake Zell - 1 km / 0.6 mi
Schmittenhöhe Ski Resort - 2 km / 1.2 mi
TrassXpress Ski Lift - 2 km / 1.3 mi
Schmittenhöhe Cable Car - 2.1 km / 1.3 mi
Schmittenhöhebahn - 2.1 km / 1.3 mi
Sonnenalm Ski Lift - 2.1 km / 1.3 mi
Schüttlift - 2.6 km / 1.6 mi
AreitXpress Cable Car - 3.1 km / 1.9 mi
Hirschkogel-Express Ski Lift - 3.3 km / 2.1 mi
Zell am See-Kaprun Golf Club - 4.4 km / 2.7 mi

The preferred airport for Hotel Berner Zell am See is W.A. Mozart Airport (SZG) - 79.6 km / 49.5 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and a sauna. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and ski storage.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining


At Hotel Berner Zell am See, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.

Rooms


Make yourself at home in one of the 36 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.

All facilities in Hotel Berner Zell am See

Swimming Pool Hotel Berner Zell am See
Swimming Pool
Entertainment Facility Hotel Berner Zell am See
Entertainment Facility
Common Space Hotel Berner Zell am See
Common Space
Lobby Hotel Berner Zell am See
Lobby
Accommodation Services Hotel Berner Zell am See
Accommodation Services

Things to Do

  • Shops
  • Outdoor pool
  • Turkish bath
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Concierge

Transportation

  • Limited parking
  • Airport transfer
  • Bicycle rental

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Buffet breakfast
  • Breakfast

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Berner Zell am See

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 22:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Beach nearby, Essential workers only - NO, Guest will receive an email before arrival 48 hours, Guests will receive an email with special check-in instructions

General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Berner Zell am See
36
Number of floors in Hotel Berner Zell am See
5
Another facilities in Hotel Berner Zell am See
Shops, Outdoor pool, Turkish bath, Garden, Spa

Frequently asked question in Hotel Berner Zell am See

What are available facilities at Hotel Berner Zell am See?
There are top facilites at Hotel Berner Zell am See such as Swimming Pool, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Berner Zell am See?
The standard check-in time at Hotel Berner Zell am See is starting from 16:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Berner Zell am See provide breakfast?
Yes, Hotel Berner Zell am See provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Berner Zell am See
Hotel Berner Zell am See has a 4.0-star rating.
How many floors does Hotel Berner Zell am See have?
Hotel Berner Zell am See has 5.
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More Reviews from Other Guests in Hotel Berner Zell am See

Overall Ratings & Reviews Hotel Berner Zell am See

Other sources (53)
9.4
Exceptional
From 53 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Berner Zell am See

Number of reviews per page
20
40
Top reviews
Maribel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff wa was very welcoming. They went above and beyond to make you feel at home and accommodate your needs. The rooms were exceptionally clean. Great location. Located in between ski lifts and center of town.
Regina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Quiet and safe. Staff is supper.
Diana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

We recently stayed at this hotel for 2 nights. When you enter , the lobby area is nice . And that’s about it. The room we stayed in was dated and the carpet was full of stains. In a 4 star hotel the standards for cleanliness should be higher. We had the most unpleasant experience for 2 days at breakfast. We walked in the restaurant and waited to be seated. The majority of tables were nicely done . The hostess had a hard time locating our name on the guests lists and when she was able to confirm we had the breakfast included in our stay she led us to a table that needed to be done. Ok, no big deal we thought. It’s the 1st day and they were not prepared for us. But unfortunately this happened again on the 2nd day. No table ready for us! We felt treated like 2nd class citizens. We are well travelled and this is by far one of the most disappointing stay we ever had. Not a single time we heard an apology.
Read More
Miguel
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

The bed was not made, no sheets. When I realized the problem it was too late and had no assistance.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Lovely location and great views from the pool terrace. We upgraded to a lake side suite, which was lovely. Staff couldn't do enough for you. Spa was superb, sauna, steam room and lovely pool. Breakfast buffet very good too. Was disappointed that the rooms were somewhat old fashioned. They had no air-conditing or even a fan. Bathroom was small with seperate toilet. Plastic glasses and cups, not what i would expect of a hotel of this standard.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Absolutely fantastic! Would certainly recommend The staff couldn’t have been any more helpful 😃👌
Benjamin
icon-with Partner
with Partner
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Had very good stay at hotel which is well positioned in Zell am See. Received a warm welcome and room upgraded to a junior suite which was brilliant and very comfortable. Service in the hotel was excellent. Front of house staff all wear traditional Austrian dress. It was also nice to relax in the Spa and outside pool after a day out walking the hills. Only criticism would be lack of air conditioning in the room. We slept with window and door onto balcony open to keep cool but meant we were woken early by dawn chorus! Would recommend hotel.
Read More
Shirley
icon-with Partner
with Partner
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

The hostess was very warm and welcoming. Welcome coffee and cake was provided. The summer pass cable car tickets were included. Breakfast was buffet style with cereal, meats and cheeses. Eggs cooked to order. A short walk to the lakeside. Room was warm and comfy with a nice view. Neat and clean. Outdoor Parking was on the property. We saw a covered garage, probably for winter months, not sure how big it is.
Read More
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Stayed here for 3 nights in summer, it was lovely. The hotel has great wellness facilities and is conveniently located just a few minutes away from bus station for excursions and cable car rides. Food was delicious and we felt well taken care of.
World Traveler
10.0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

Very nice and helpful staff who gave us a nice welcome with a glass of wine while we registered. Good restaurant, and walking distance to town. Room was quite large, had a nice balcony with view of mountains and lake. Parking was free, right in front of hotel.
Walter
icon-with Partner
with Partner
10.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

Reception greeted us by name and offered us two drinks to relax with while they took our luggage to our room. Excellent hotel, good location, great breakfast
Richard
10.0
/10
Reviewed 508 week(s) ago

Expedia Group verified review

We had a lovely 3 night stay here, having a front facing room with balcony overlooking town and lake - absolutely beautiful! We were greeted personally on arrival and the owner of the hotel showed us to our rooms - even parked our car for us in the garage. All the staff could not do enough for us and made our stay here very relaxing, friendly and welcoming - we definitely would like to stay here again!! Evening meal was 6 courses for 19 euros and was lovely. The hotel was right next to ski run and chair lift so you can ski right down to the hotel in winter.
Read More
goodie808
10.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Great hotel in an excellent location. Great breakfast and really friendly staff. We had a junior suite and the room was huge with plenty of storage space. The decor was traditional rather than modern but that just added to the experience. Highly recommended hotel. Excellent pool too.
Talal
icon-with Partner
with Partner
4.0
/10
Reviewed 555 week(s) ago

Hotels.com verified review

I liked zell am see but the hotel was wrost thing there There are no professional work of the staff and they did not have any flexibility in the change rooms, I asked them manytimes to change my room and the hotel was empty of visitors, but they refused to do that because the hotel is full, I lived on the ground floor and it was annoying us to the presence of insects and our inability to open the windows and no air conditioning room, It was bad experience
Read More
Al
10.0
/10
Reviewed 565 week(s) ago

Expedia Group verified review

The lady at the reception is so nice and friendly, the hotel itself is comfortable, beautifully built in the marvelous Zell Am See, the breakfast is good, the rooms are large enough. One of the best experiences.
andris
8.0
/10
Reviewed 565 week(s) ago

Expedia Group verified review

Good location, warmly eelcome. Close to the ski lifts. Somewhat weak breakfast.
Ibrahim
8.0
/10
Reviewed 612 week(s) ago

Expedia Group verified review

It is very nice hotel. But, the junior suites are very close to the swimmimg pool & you need to select a room far away from the swimminm pool.
Howard Bisgould
10.0
/10
Reviewed 614 week(s) ago

Hotels.com verified review

Great hotel, friendly helpful staff and excellent restaurant
Archie
icon-Family
Family
10.0
/10
Reviewed 619 week(s) ago

Hotels.com verified review

This hotel goes beyond all expectations. Excellent food, friendly welcome etc. Price included tickets for cable cars and sailing on the lake. I wish we had more time. Excellent night's sleep. Only criticism is the unconventional toilet design, where you can't wash because the bathroom sink is in a separate section. So you have to touch door handles etc before washing.
Read More
Number of reviews per page
20
40

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Exterior 4 Hotel Berner Zell am See

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Overall Ratings & Reviews Hotel Berner Zell am See

Other sources (53)
9.4
Exceptional
From 53 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Berner Zell am See

Number of reviews per page
20
40
Top reviews
Maribel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff wa was very welcoming. They went above and beyond to make you feel at home and accommodate your needs. The rooms were exceptionally clean. Great location. Located in between ski lifts and center of town.
Regina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Quiet and safe. Staff is supper.
Diana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

We recently stayed at this hotel for 2 nights. When you enter , the lobby area is nice . And that’s about it. The room we stayed in was dated and the carpet was full of stains. In a 4 star hotel the standards for cleanliness should be higher. We had the most unpleasant experience for 2 days at breakfast. We walked in the restaurant and waited to be seated. The majority of tables were nicely done . The hostess had a hard time locating our name on the guests lists and when she was able to confirm we had the breakfast included in our stay she led us to a table that needed to be done. Ok, no big deal we thought. It’s the 1st day and they were not prepared for us. But unfortunately this happened again on the 2nd day. No table ready for us! We felt treated like 2nd class citizens. We are well travelled and this is by far one of the most disappointing stay we ever had. Not a single time we heard an apology.
Read More
Miguel
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

The bed was not made, no sheets. When I realized the problem it was too late and had no assistance.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Lovely location and great views from the pool terrace. We upgraded to a lake side suite, which was lovely. Staff couldn't do enough for you. Spa was superb, sauna, steam room and lovely pool. Breakfast buffet very good too. Was disappointed that the rooms were somewhat old fashioned. They had no air-conditing or even a fan. Bathroom was small with seperate toilet. Plastic glasses and cups, not what i would expect of a hotel of this standard.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Absolutely fantastic! Would certainly recommend The staff couldn’t have been any more helpful 😃👌
Benjamin
icon-with Partner
with Partner
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Had very good stay at hotel which is well positioned in Zell am See. Received a warm welcome and room upgraded to a junior suite which was brilliant and very comfortable. Service in the hotel was excellent. Front of house staff all wear traditional Austrian dress. It was also nice to relax in the Spa and outside pool after a day out walking the hills. Only criticism would be lack of air conditioning in the room. We slept with window and door onto balcony open to keep cool but meant we were woken early by dawn chorus! Would recommend hotel.
Read More
Shirley
icon-with Partner
with Partner
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

The hostess was very warm and welcoming. Welcome coffee and cake was provided. The summer pass cable car tickets were included. Breakfast was buffet style with cereal, meats and cheeses. Eggs cooked to order. A short walk to the lakeside. Room was warm and comfy with a nice view. Neat and clean. Outdoor Parking was on the property. We saw a covered garage, probably for winter months, not sure how big it is.
Read More
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Stayed here for 3 nights in summer, it was lovely. The hotel has great wellness facilities and is conveniently located just a few minutes away from bus station for excursions and cable car rides. Food was delicious and we felt well taken care of.
World Traveler
10.0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

Very nice and helpful staff who gave us a nice welcome with a glass of wine while we registered. Good restaurant, and walking distance to town. Room was quite large, had a nice balcony with view of mountains and lake. Parking was free, right in front of hotel.
Walter
icon-with Partner
with Partner
10.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

Reception greeted us by name and offered us two drinks to relax with while they took our luggage to our room. Excellent hotel, good location, great breakfast
Richard
10.0
/10
Reviewed 508 week(s) ago

Expedia Group verified review

We had a lovely 3 night stay here, having a front facing room with balcony overlooking town and lake - absolutely beautiful! We were greeted personally on arrival and the owner of the hotel showed us to our rooms - even parked our car for us in the garage. All the staff could not do enough for us and made our stay here very relaxing, friendly and welcoming - we definitely would like to stay here again!! Evening meal was 6 courses for 19 euros and was lovely. The hotel was right next to ski run and chair lift so you can ski right down to the hotel in winter.
Read More
goodie808
10.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Great hotel in an excellent location. Great breakfast and really friendly staff. We had a junior suite and the room was huge with plenty of storage space. The decor was traditional rather than modern but that just added to the experience. Highly recommended hotel. Excellent pool too.
Talal
icon-with Partner
with Partner
4.0
/10
Reviewed 555 week(s) ago

Hotels.com verified review

I liked zell am see but the hotel was wrost thing there There are no professional work of the staff and they did not have any flexibility in the change rooms, I asked them manytimes to change my room and the hotel was empty of visitors, but they refused to do that because the hotel is full, I lived on the ground floor and it was annoying us to the presence of insects and our inability to open the windows and no air conditioning room, It was bad experience
Read More
Al
10.0
/10
Reviewed 565 week(s) ago

Expedia Group verified review

The lady at the reception is so nice and friendly, the hotel itself is comfortable, beautifully built in the marvelous Zell Am See, the breakfast is good, the rooms are large enough. One of the best experiences.
andris
8.0
/10
Reviewed 565 week(s) ago

Expedia Group verified review

Good location, warmly eelcome. Close to the ski lifts. Somewhat weak breakfast.
Ibrahim
8.0
/10
Reviewed 612 week(s) ago

Expedia Group verified review

It is very nice hotel. But, the junior suites are very close to the swimmimg pool & you need to select a room far away from the swimminm pool.
Howard Bisgould
10.0
/10
Reviewed 614 week(s) ago

Hotels.com verified review

Great hotel, friendly helpful staff and excellent restaurant
Archie
icon-Family
Family
10.0
/10
Reviewed 619 week(s) ago

Hotels.com verified review

This hotel goes beyond all expectations. Excellent food, friendly welcome etc. Price included tickets for cable cars and sailing on the lake. I wish we had more time. Excellent night's sleep. Only criticism is the unconventional toilet design, where you can't wash because the bathroom sink is in a separate section. So you have to touch door handles etc before washing.
Read More
Number of reviews per page
20
40