Prize by Radisson, Vienna City

This hotel is a very convenient location, 2 minutes away from the main train station in Vienna, Austria.

Five star! They made everything easy from check-in to check-out.. Next to the train station so it’s very easy to navigate around. Super clean and the building is fairly new.

My staff loved the rooms and the beds were outstanding.

⭐ 1 out of 5 stars Disappointing experience—accessibility and customer service let us down We booked this accommodation via Expedia expecting a standard setup: one bed per person, including for our 9-year-old child who is autistic. Unfortunately, the booking details buried in the small print revealed that we were expected to share a bed with him—something that’s neither practical nor appropriate given his needs. This was a deeply frustrating surprise. When we raised the issue with staff, we were met with rudeness, a lack of empathy, and zero willingness to help resolve the situation. We cancelled the booking, fully expecting to pay for the first night as per the stated terms. However, we were shocked to find that the remaining two nights were also withheld, despite not staying at all. This experience left us feeling dismissed and penalized for a situation that could have been avoided with clearer communication and basic compassion. Families with accessibility needs deserve better transparency and support. Expedia should review how such critical information is presented—and how its partners treat guests in vulnerable situations.

Extremely close to the train station but quite a bit away from any tourist attractions. Very clean and modern. Great stay!

Not guest-oriented at all. No safe in the room, have nothing in a room No safe for documents hasn't even a glass — just a bed. No shampoo, only hand soap. They gave me a paper cup for brushing my teeth. I even had to go and ask for the simplest things. No one moved to help, no hospitality whatsoever. I asked for water for my baby, and they couldn’t provide even this basic need. The most terrible service I have experienced in my life.

Amazing great and clean

Close to train station. Hard but comfortable bed, soft pillow. Internet access good. We did not eat in the hotel, but lots of bakeries, supermarkets and restaurants available. Most things closed on a Sunday in this area. The rooms are large and spacious, but no real storage, for clothes. No kettle, fridge, cups, glasses or teaspoons. No cups for toothbrush. Shampoo/ bodywash/ soap not good for skin or hair.

Excellent location and clean

You get what you pay for, I suppose. The hotel was clean but almost totally lacking in character. I understand it's trying to be as economical as possible, but certain basic things -- such as drinking glasses or reliable WiFi -- really aren't negotiable in this day and age. Slightly dodgy area as well. Not sure I'd stay here again.

Receptionist was rude and there were yellow stains on the pillow. Communication was lacking and I left with a bad taste. They could have just swapped the pillow with the yellow stains... idk

It was alright. I like it. Only thing I can complain about was no like wardrobes or drawers,cupboard for clothes. Only 1 pillow and small duvet on double bed.

Very close to the train station which made it perfect for a quick stay. We checked in very late at night, and the night concierge was rude, but the morning concierge made up for it with her kindness. The bed was comfortable and AC worked great. Essentials for travelers.

Room has zero amenities, would want a mini fridge, more desk space, more space (we booked for 2 adults and a toddler but got a double bed only).

The property is very convenient to the train. It's only 6 minutes walk from the train to the hotel. there's no safe and phone inside the room.

Lo unico cerca es el metro,el tren, esta lejos del centro

Very nice hotel

The hotel is well located and nice

I liked that it was close to central station. I didn`t like the amenities, it was not clean, the sink was clogged, which was terrible

9/10 Great place to stay modern and very clean