Prize by Radisson, Vienna City

…….

This hotel is a very convenient location, 2 minutes away from the main train station in Vienna, Austria.

Best staff (And boss)

Five star! They made everything easy from check-in to check-out.. Next to the train station so it’s very easy to navigate around. Super clean and the building is fairly new.

My staff loved the rooms and the beds were outstanding.

⭐ 1 out of 5 stars Disappointing experience—accessibility and customer service let us down We booked this accommodation via Expedia expecting a standard setup: one bed per person, including for our 9-year-old child who is autistic. Unfortunately, the booking details buried in the small print revealed that we were expected to share a bed with him—something that’s neither practical nor appropriate given his needs. This was a deeply frustrating surprise. When we raised the issue with staff, we were met with rudeness, a lack of empathy, and zero willingness to help resolve the situation. We cancelled the booking, fully expecting to pay for the first night as per the stated terms. However, we were shocked to find that the remaining two nights were also withheld, despite not staying at all. This experience left us feeling dismissed and penalized for a situation that could have been avoided with clearer communication and basic compassion. Families with accessibility needs deserve better transparency and support. Expedia should review how such critical information is presented—and how its partners treat guests in vulnerable situations.

Extremely close to the train station but quite a bit away from any tourist attractions. Very clean and modern. Great stay!

Not guest-oriented at all. No safe in the room, have nothing in a room No safe for documents hasn't even a glass — just a bed. No shampoo, only hand soap. They gave me a paper cup for brushing my teeth. I even had to go and ask for the simplest things. No one moved to help, no hospitality whatsoever. I asked for water for my baby, and they couldn’t provide even this basic need. The most terrible service I have experienced in my life.

Utmärkt, har inget att klaga på! Personalen var hjälpsam, rummet var bra- rent och fräsht, ACn var guld värd då det var varma dagar. Vi var där två vuxna och ett barn på 4 år, vi kunde alla sova gott tillsammans i den stora sängen. Frukostbuffén var toppen, det fanns något för alla. Hotellet ligger väldigt nära tåg och tunnelbanestation så det var lätt och smidigt att ta sig runt i Wien från hotellet. Hotellet ligger även med gångavstånd från flera sevärdheter. Vi är supernöjda med allt-till ett bra pris! Vi kommer absolut tillbaka nästa gång vi kommer till Wien!

Amazing great and clean

Close to train station. Hard but comfortable bed, soft pillow. Internet access good. We did not eat in the hotel, but lots of bakeries, supermarkets and restaurants available. Most things closed on a Sunday in this area. The rooms are large and spacious, but no real storage, for clothes. No kettle, fridge, cups, glasses or teaspoons. No cups for toothbrush. Shampoo/ bodywash/ soap not good for skin or hair.

Clean and comfortable hotel, with an interesting decor. Walking distance from the train station. The rooms could include a few more amenities (i.e. drinking classes for water).

Otelin konumu cok iyiydi

Handicapvenligt værelse, God seng på et farverigt hotel beliggende i nyt. Kvarter syd i Wien, tæt på belvedere og Centrum. Morgenmad er basic men ikke noget særligt Personale super venligt og service minded Kun en ting undre os, der tilbydes rengøring efter 3 døgn, vi fik kun 1 rengøring på dag 7 i løbet af 8 dages ophold selvom vi flere gange bad om det. Mange restauranter i området og tæt på banegården, samt shopping center Columbus

Excellent location and clean

Alles top.

Alles clean und freundlich. Der Counter ist nur mit einer Person besetzt. Dauert etwas, aber dann sehr professionell und herzlich

Perfect!

Der Parkplatz ist direkt beim Hotel in der Tiefgarage und vom Preis her wirklich gut 19€ für 24h ein wirklicher Pluspunkt!!!

You get what you pay for, I suppose. The hotel was clean but almost totally lacking in character. I understand it's trying to be as economical as possible, but certain basic things -- such as drinking glasses or reliable WiFi -- really aren't negotiable in this day and age. Slightly dodgy area as well. Not sure I'd stay here again.