Leonardo Hotel Antwerp The Plaza

We thank you to your stuff for their well prepared and their warm hoisting.

It was amazing we really enjoyed it. Only things we didn’t like is we had 1 bottle off water for 3 person… and only 1 caffe caps…..

A really comfortable and welcoming place to stay. Highly recommended.

Super all round thank you

The staff are nice and friendly. But the hotel is getting a little outdated. Lift is broken with only one just about working.

Clean

was Gr8

The bed was comfortable, and both the room and bathroom were clean with no noise issues, which made for a decent night's sleep. However, the hotel didn’t quite meet our expectations for a 4-star rating. The location felt quite far from central Antwerp, with the train station about 2 miles away. The hotel is in a very heavily Orthodox Jewish area—worth noting if you’re expecting a more typical tourist setting. Facilities in the room were limited; only one coffee pod was provided, and extras came at a cost—not what you'd expect from a 4-star hotel. The bathroom felt more budget than premium, and the wardrobe had no doors, which made the room feel less refined. Light from the corridor came into the room through gaps around the door, and I had to block it using a bed runner and suitcase to get proper darkness. We’d also called ahead about parking and were told two on-site spaces were available, but they were taken when we arrived. The backup parking was secure but a 10-minute walk away. There weren’t many food options nearby, and the hotel’s menu was very limited. Overall, this felt more like a 3-star property compared to other 4-star hotels we've stayed at recently. Clean and quiet, yes—but lacking in convenience, service, and polish.

on Thursday and our room 19 appeared clean. Your reception staff are courteous and welcoming. Amir couldn’t do enough to sort out the problem with the rooms. Your cleaning staff are inadequate. Not the staff themselves but your penny pinching policy dressed in environmental issues is not suitable for a hotel. If I wanted to be an environmentalist I would live in a tent. I requested extra towels twice and finally had to get them from reception. Friday morning we were woken up by a man entering our bedroom, apologising that he was told we had checked out. We then asked at 9.30 11.45 and 2.30 for the room to be cleaned and were told that it would be done at 5.30 In the end we had to move rooms to 24 because the hot water was not working. On Friday evening we again requested clean towels Again on Saturday midday and again at 2.30 The cleaning staff finally arrived at 5 but I was unwell and didn’t let them in. The sheet on the bed was ripped and had holes in them IMG_9084.jpeg IMG_9083.jpeg Presumably you are also penny pinching on your maintenance. You have a plumbing issue Friday we moved rooms because of no hot water On Saturday morning I reported that the sink was blocked and consequently had used the towels to mop up the water The sink was cleared but the room was left in disarray with the dirty towels heaped in the corner. Saturday night and Sunday we had to leave the bathroom door shut because the smell of foul drains. The hotel is situated in the precise location we

Je viens assez régulièrement à cet hôtel depuis 20 ans. L environnement de l hôtel est devenu déplorable. Les poubelles ne sont plus ramassées par la municipalité. Des centaines de canettes de bière et des poubelles eventrées jonchent les trottoirs alentours. La chambre commence à tomber en ruine et en désuetude exceptee la salle de bain. La décoration n a pas changé depuis 20 ans. Boîte à mouchoirs accrochée qui ne tient plus au mur. Chaises dont le tissu se décolle. Papier peint au mur arraché à divers endroits. Ascenseur qui fonctionne une fois sur deux. Gardien de nuit qui demande des cigarettes aux clients. Clou de cette réservation : le ménage n est fait que si on le demande via un QR code ! Tout ça pour réduire l empreinte carbone ! On croit rêver. Jamais vu ça. Je me demande comment on peut attribuer 4 ou 5 étoiles à cet établissement ? Cela vaut à peine 2 étoiles. Trop déçu je n y retourne plus.

The room was large and comfortable. It was a really good to relax and spread out in. Many european hotels are pretty small but this was larger than most American hotel rooms. The breakfast was perfect. I’m not big into heavy greasy breakfast. They provided good fruit nuts and eggs. Cereals and yogurt were there but also vegetables like sliced peppers and olives. It’s much better for getting going to walk and explore. The staff was always nice and even helped me find the right location. I ended up going to the one next to the train station but they got me over to the plaza quickly. I didn’t spend enough time in the lobby but it looked nice with a good view of the street in the front or with an open area out back. There’s a lot of nice nooks to get comfortable in. There’s also this really nice park like five minutes away. It has a kids park and sculptures. Really lush and great for taking a relaxing walk.

Parking is a bit of a problem

Very comfortable clean and ideally located

The room was good, but please can you please provide bigger garbage can in the rooms. it barely fits a tissue. Separately my fridge was not working at all. Also the TV has very limited channels, a lot of the channels are completely distorted, you can hear but not see anything. The cleaning crew came by on Saturday to clean my room, np but they shut the heat in my room, the weather was very cold . Not acceptable

Staff was helpful

This property was excellent for us based on our need to be in a specific location and specific needs to spend the Sabbath at the hotel. Room was large and the balcony lovely. Breakfast was mediocre, crowded and poorly staffed. The elevators were old and tricky. Parking is cramped. The property was modern and useful but nevertheless seemed dingy. Staff was helpful in a non-friendly way.

GOOD ROME

Lovely

Lovely stay in a beautiful room. Room was exactly as described and lived up to expectations. Very spacious and well kitted out. Would recommend for sure.

All was good