Mercure Belo Horizonte Lourdes Hotel

Hotels
8.3
/10
Very Good
941 reviews

What Guests Say About Their Stay

Chrystiane
10.0
/ 10
Staff rapido no checkin. O quarto tem uma vista linda da cidade. Academia é ótima.
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Luiz
10.0
/ 10
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.
Luiz
10.0
/ 10
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.
In the Area
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Avenida do Contorno, 7315 - Lourdes, Belo Horizonte, Minas Gerais, Brazil, 30110-110

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Mercure Belo Horizonte Lourdes Hotel is a good choice when you are visiting Belo Horizonte. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mercure Belo Horizonte Lourdes Hotel

Avenida do Contorno, 7315 - Lourdes, Belo Horizonte, Minas Gerais, Brazil, 30110-110
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Discover More About Mercure Belo Horizonte Lourdes Hotel

Location


Staying at Mercure Belo Horizonte Lourdes Hotel is a good choice when you are visiting Belo Horizonte.

About Mercure Belo Horizonte Lourdes Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Belo Horizonte Lourdes Hotel exclusively for you.

Mercure Belo Horizonte Lourdes Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Mercure Belo Horizonte Lourdes Hotel is the right place to stay.

All facilities in Mercure Belo Horizonte Lourdes Hotel

Others Mercure Belo Horizonte Lourdes Hotel
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference center
  • Business center
  • Computer station

General

  • Parking
  • Reception hall
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mercure Belo Horizonte Lourdes Hotel

Important Note
  • Fee for buffet breakfast: approximately BRL 70 for adults and BRL 35 for children
  • Covered self parking fee: BRL 45.00 per night
  • Pet fee: BRL 100 per pet, per night (maximum BRL 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Belo Horizonte Lourdes Hotel
379
Number of floors in Mercure Belo Horizonte Lourdes Hotel
21
Another facilities in Mercure Belo Horizonte Lourdes Hotel
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Mercure Belo Horizonte Lourdes Hotel

What are available facilities at Mercure Belo Horizonte Lourdes Hotel?
There are top facilites at Mercure Belo Horizonte Lourdes Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Belo Horizonte Lourdes Hotel?
The standard check-in time at Mercure Belo Horizonte Lourdes Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mercure Belo Horizonte Lourdes Hotel provide breakfast?
Yes, Mercure Belo Horizonte Lourdes Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mercure Belo Horizonte Lourdes Hotel?
Mercure Belo Horizonte Lourdes Hotel is a 3.5-star hotel.
How many floors does Mercure Belo Horizonte Lourdes Hotel have?
Mercure Belo Horizonte Lourdes Hotel has 21 floors.
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More Reviews from Other Guests in Mercure Belo Horizonte Lourdes Hotel

8.4
Very Good
From 939 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Mercure Belo Horizonte Lourdes Hotel

Number of reviews per page
20
40
Top reviews
Joao
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unfortunately, my wife and I stayed for two weeks in a room that didn't even have any suitable furniture to store our clothes properly, which is why they had to remain in our suitcases.
Dudley
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel! Been there twice, will go there again!
Sabrina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

While the hotel was well-located and generally pleasant, I believe there is room for improvement in terms of cleanliness, both in the guest rooms and throughout other areas of the property. Additionally, the front desk staff did not seem particularly helpful or responsive when we had questions, which impacted our overall experience. I also want to note that I paid for a chocolate bar my son took from the minibar, and although the front desk staff member said he would return my change, I never received it.
Read More
Dario
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very basic amenities, building and facilities are quite old. Breakfast is decent for local standards.
Daniel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel has a business like environment, so if you are on vacation, expect a lot of the guests walking through the corridors early morning and an also elevator traffic around the peak times. Ask for your room to be as far as possible of the elevators or you will end up waking up with the crowd early in the morning due to the noise.
Read More
Cleide
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great place
Claudia
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel, safe and confortable, nice staff, good área, just an old hotel but clean and very nice. I recomend
Fernando
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

O hotel precisa urgente de uma reforma. Ficou no passado: corredores com tapetes antigos , academia sem manutencao, em geral nao tem investido em melhorias.
Luiz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Every year we choose Mercure to stay few times. Unfortunately, our last time we didn't have a good experience. In our last day they didn't change the towels, didn't make the bed. We ask several times for service and nothing. We like the hotel, but they have to take more attention with the customers
Luiz
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Every year i make some trips to Belo Horizonte and stay at Mercure Lourdes, i like the hotel. Unfortunately this time, my last day they didn't take care of our room. The didn't make the bad, no clean towels, no coffee capsule, nothing.
Chrystiane
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff rapido no checkin. O quarto tem uma vista linda da cidade. Academia é ótima.
Luiz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Always my favorite Hotel in Belo Horizonte
Janaina
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Service was good. The employees are the jewels of this hotel. The property felt dated and the rooms are just okay. The quality of the breakfast bar went down from my previous stays at the same hotel.
Daniel
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very nice hotel for short travels. There was no iron or iron board in the room, so we had to go to the last floor to use a common area for ironing and the iron was not working. Very busy in the mornings. The breakfast was really good.
Rogerio
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good
Rogerio
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good
ROBERT
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Toilet didn’t flush properly. Toilet rattled when you sat down. No exhaust fan in bathroom. Staff insisted on knocking on the door at 8 am to refresh the frigobar!!! That was ridiculous! My girlfriend and I thought it even may have been a scam to get us to open the door and rob us. We called the desk and they said it was their policy and didn’t even apologize!!!!
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Fred
icon-Business
Business
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Check in was like 30 minutes to get to the counter. Bed was the worst out of 7 hotels I stayed at. They also didn’t have my reservation through Expedia and tried to bill me again.
Matthew
4.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

I had a tough time at this place. First, after only a few minutes in my original room, water began leaking from the ceiling. The staff were nice about switching me over to a room nearby. After that, I ordered room service, which I suspect gave me food poisoning. Overall, staff were friendly but it wasn’t the best stay for the reasons mentioned
Read More
carlos
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

only the food .i don’t like no tasty and very simple.
Number of reviews per page
20
40

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Others 4 Mercure Belo Horizonte Lourdes Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 939 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Belo Horizonte Lourdes Hotel

Number of reviews per page
20
40
Top reviews
Joao
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unfortunately, my wife and I stayed for two weeks in a room that didn't even have any suitable furniture to store our clothes properly, which is why they had to remain in our suitcases.
Dudley
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel! Been there twice, will go there again!
Sabrina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

While the hotel was well-located and generally pleasant, I believe there is room for improvement in terms of cleanliness, both in the guest rooms and throughout other areas of the property. Additionally, the front desk staff did not seem particularly helpful or responsive when we had questions, which impacted our overall experience. I also want to note that I paid for a chocolate bar my son took from the minibar, and although the front desk staff member said he would return my change, I never received it.
Read More
Dario
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very basic amenities, building and facilities are quite old. Breakfast is decent for local standards.
Daniel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel has a business like environment, so if you are on vacation, expect a lot of the guests walking through the corridors early morning and an also elevator traffic around the peak times. Ask for your room to be as far as possible of the elevators or you will end up waking up with the crowd early in the morning due to the noise.
Read More
Cleide
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great place
Claudia
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel, safe and confortable, nice staff, good área, just an old hotel but clean and very nice. I recomend
Fernando
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

O hotel precisa urgente de uma reforma. Ficou no passado: corredores com tapetes antigos , academia sem manutencao, em geral nao tem investido em melhorias.
Luiz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Every year we choose Mercure to stay few times. Unfortunately, our last time we didn't have a good experience. In our last day they didn't change the towels, didn't make the bed. We ask several times for service and nothing. We like the hotel, but they have to take more attention with the customers
Luiz
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Every year i make some trips to Belo Horizonte and stay at Mercure Lourdes, i like the hotel. Unfortunately this time, my last day they didn't take care of our room. The didn't make the bad, no clean towels, no coffee capsule, nothing.
Chrystiane
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff rapido no checkin. O quarto tem uma vista linda da cidade. Academia é ótima.
Luiz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Always my favorite Hotel in Belo Horizonte
Janaina
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Service was good. The employees are the jewels of this hotel. The property felt dated and the rooms are just okay. The quality of the breakfast bar went down from my previous stays at the same hotel.
Daniel
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very nice hotel for short travels. There was no iron or iron board in the room, so we had to go to the last floor to use a common area for ironing and the iron was not working. Very busy in the mornings. The breakfast was really good.
Rogerio
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good
Rogerio
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good
ROBERT
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Toilet didn’t flush properly. Toilet rattled when you sat down. No exhaust fan in bathroom. Staff insisted on knocking on the door at 8 am to refresh the frigobar!!! That was ridiculous! My girlfriend and I thought it even may have been a scam to get us to open the door and rob us. We called the desk and they said it was their policy and didn’t even apologize!!!!
Read More
Fred
icon-Business
Business
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Check in was like 30 minutes to get to the counter. Bed was the worst out of 7 hotels I stayed at. They also didn’t have my reservation through Expedia and tried to bill me again.
Matthew
4.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

I had a tough time at this place. First, after only a few minutes in my original room, water began leaking from the ceiling. The staff were nice about switching me over to a room nearby. After that, I ordered room service, which I suspect gave me food poisoning. Overall, staff were friendly but it wasn’t the best stay for the reasons mentioned
Read More
carlos
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

only the food .i don’t like no tasty and very simple.
Number of reviews per page
20
40