Mercure Macaé

Hotels
8.6
/10
Very Good
182 reviews

What Guests Say About Their Stay

Jeferson

10.0
/ 10
Hotel maravilhoso e só precisa melhorar o café da manhã, muito fraco para a rede.
See translation

Luciene

10.0
/ 10
Maravilhoso os dias que fiquei no hotel gostei do atendimento as funcionárias que trabalham nos quartos prestativas atenciosas deixando tudo limpo e cheiroso café da manhã maravilhoso atendimento excelente gostei muitíssimo com certeza voltarei
See translation

Kely

10.0
/ 10
Hotel maravilhoso !! Café da manhã muito bom .. cama é tamanho do quarto maravilhosos .. enfim .. uma excelente estadia
See translation
In the Area
See Map
110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, State of Rio de Janeiro, Brazil, 27937-600

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near SESI Macaé
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What's around Mercure Macaé

110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, State of Rio de Janeiro, Brazil, 27937-600
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Lobby Mercure Macaé
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Discover More About Mercure Macaé

General


Near SESI Macaé

Location


A stay at Mercure Macaé places you in the heart of Macaé, within a 10-minute walk of Campista Beach and Pecado Beach. This beach hotel is 1 mi (1.6 km) from Cavaleiros Beach and 1.1 mi (1.8 km) from SESI Macaé.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Campista Beach - 0.6 km / 0.4 mi
Pecado Beach - 0.7 km / 0.5 mi
SESI Macaé - 1.1 km / 0.7 mi
Cavaleiros Beach - 1.3 km / 0.8 mi
Macae City Park - 2 km / 1.2 mi
Imboassica Lagoon - 2.8 km / 1.7 mi
Praia das Pedrinhas - 3.1 km / 1.9 mi
Imbetiba Point Lighthouse - 3.4 km / 2.1 mi
Solar do Monte Elisio - 3.5 km / 2.2 mi
Shopping Plaza Macaé - 3.6 km / 2.3 mi
Verissimo de Melo Square - 3.7 km / 2.3 mi
Imbetiba Beach - 3.8 km / 2.3 mi
Municipal Theather - 3.8 km / 2.4 mi
Church of St. John the Baptist - 3.9 km / 2.4 mi
Escorrega Waterfall - 4.2 km / 2.6 mi

The nearest airports are:
Macae (MEA) - 16.2 km / 10.1 mi
El Dorado Intl. Airport (BOG) - 8,009.4 km / 4,976.8 mi

The preferred airport for Mercure Macaé is El Dorado Intl. Airport (BOG).

Facilities


Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Business Facilities


Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at Maral, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

All facilities in Mercure Macaé

Bar, Cafe and Lounge Mercure Macaé
Bar, Cafe and Lounge
Swimming Pool Mercure Macaé
Swimming Pool
Entertainment Facility Mercure Macaé
Entertainment Facility
Fitness Center Mercure Macaé
Fitness Center
Functional Hall Mercure Macaé
Functional Hall

Things to Do

  • Fitness center
  • Picnic area
  • Garden
  • Sauna
  • Steam room
  • Sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Business center

Transportation

  • Bicycle rental
  • Storage
  • Valet parking

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Mercure Macaé

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately BRL 60 for adults and BRL 60 for children
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: BRL 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), LGBTQIA+ friendly, No cribs (infant beds) available, Beach nearby

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Macaé
164
Another facilities in Mercure Macaé
Fitness center, Picnic area, Garden, Sauna, Steam room

Frequently asked question in Mercure Macaé

What are available facilities at Mercure Macaé?
There are top facilites at Mercure Macaé such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Macaé?
The standard check-in time at Mercure Macaé is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Mercure Macaé provide breakfast?
Yes, Mercure Macaé provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mercure Macaé?
Mercure Macaé is a 3.5-star hotel.
How many rooms are available at Mercure Macaé?
Mercure Macaé has 164 rooms in total.
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More Reviews from Other Guests in Mercure Macaé

8.6
Very Good
From 182 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

7.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Mercure Macaé

Number of reviews per page
20
40
Top reviews
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

A good hotel in good location, however starting to look dated, needs attention to maintain height standard. Cleaning service poor, missed on 2 days and we had to continually call to get room serviced. Pool area amenities, chairs, planting needs replacing, area cleaned. Reception area, repair work poor to painting, ceiling repairs and front door handles loose and needs repair.
Read More
Verified traveler
8.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

The hotel is quite well located near the Novo Cavaleiros area, cross a busy street and you can get to some restaurants that are near the beach. Check-in was fine, the receptionist had great English skills, parking is free and the reception area clean. The room itself was fine, the bathroom rather dated though the shower wasn't exactly a "power shower" but adequate. One issue that was "painful" was the bed. Very, VERY soft mattress left me rolling out of bed in the morning with a very uncomfortable back - as though I had slept in a hammock! But as I say the room was large and comfortable, lovely view of the sea and all in all, I would probably stay here again,(But I would check the mattress - I would definitely move rooms if it was that soft again,)
Read More
Julio
10.0
/10
Reviewed 555 week(s) ago

Hotels.com verified review

Great location, near the oil companies, the beach and the mall.
Philip
8.0
/10
Reviewed 795 week(s) ago

Expedia Group verified review

There was confusion about if breakfast was included. I couldn't tell when I made the reservation so I asked when checking in and was told it was included. When I checked out they billed me about US$30 for breakfast. I protested and the manager comped the charge but it was embarrassing.
Nara Beatriz
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Equipe excelente nada reclamar sempre solicito porém achei o edredom do quarto muito quente e pela primeira vez formigas no quarto .
Diógenes
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

O atendimento da equipe é muito bom
JUSSARA
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

O café da manhã é horrível. Não há mão de obra suficiente para atendimento. O limpeza dos quartos ficou a desejar. Tinhamos que insistir para limpar. As instalações sóao boas, mas a administração e pessima!
Sandro
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cardápio café da manhã com poucas opções, improvisado em salão de convenção, falta de máquinas de café, capuccino. Poucas frutas
Miguel S
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A localização é excelente, tem estacionamento próprio, gratuito e coberto, o atendimento é ótimo e possui quarto quádruplo com vista para o mar.
Simone
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Horrível e traumatizante. 1) Horário de checkin não respeitado. 2) Sem suporte para pegar bagagem no carro 3) Atendente feminino petulante e debochada com minha solicitação ao pedir um carrinho para me auxiliar com as malas. 4) Vazamento no box de banho, sem secador de cabelo, sem tolhas de rosto , travesseiros tive que solicitar , porta de correr do armário caindo, espelho velho.
Read More
Jeferson
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Hotel maravilhoso e só precisa melhorar o café da manhã, muito fraco para a rede.
Ruben
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Nice, however It needs more maintenance. Clean and we'll located, the pool was great and the breakfast I guess it was the best
JOSE
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Excelente estadia! Porém no check in, não foi autorizado a entrada no estacionamento na chegada ao hotel, tive que estacionar o carro na rua (não havia vaga), fazer o check in na recepção, voltar para o carro estacionar no estacionamento oferecido pelo hotel. Quando poderia ter entrado direto para o estacionamento, depois fazer o check in na recepção e entrado para o quarto.
Read More
Patricia
icon-with Partner
with Partner
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Lê cofre de la chambre ne pas marché, nous avons demandé 3 jours défilée à la réception pour résoudre le problème mais rien n’était fait. Les couloirs de l’hôtel sont sales, pendant les trois semaines à l’hôtel personne a passé l’aspirateur. Les balcons était jamais nettoyé et les draps de lits était changé que deux fois pendant les trois semaines. À part ça le hôtel a beaucoup de potentiel le petit déjeuner est très bon, la localisation et plutôt bien pas loin de la plage et des restaurants. Nous avons profité bien de l’hôtel on espère juste que le ménage soit fait meilleur la prochaine fois. Muito obrigada
Read More
Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Lugar incrível, com certeza voltarei novamente ☺️
Diógenes
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Fomos bem recebidos, quarto amplo e bem distribuído
Luciene
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Maravilhoso os dias que fiquei no hotel gostei do atendimento as funcionárias que trabalham nos quartos prestativas atenciosas deixando tudo limpo e cheiroso café da manhã maravilhoso atendimento excelente gostei muitíssimo com certeza voltarei
Kely
icon-with Partner
with Partner
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Hotel maravilhoso !! Café da manhã muito bom .. cama é tamanho do quarto maravilhosos .. enfim .. uma excelente estadia
ADRIANA
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Hotel precisando de uma reforma, quarto amplo, porém antigo, a chave nao funcionava, a trava de segurança interna da porta estava quebrada, não tinha secador de cabelo no quarto, tive que descer para pegar, qdo peguei, o mesmo funcionou 2 minutos depois parou! Ar condicionado nao gela, ruim, antigo. Nao tinha papel higienico no banheiro, liguei 3x para pedir e ninguem levou! Nunca mais!
Read More
Haroldo
icon-Business Family
Business Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Hotel com amplas acomodações, com opções práticas e menores ou mais equipadas e espaçosas para longas estadias e/ou família com crianças. O destaque vai para a excelência da equipe de atendimento do hotel, que pro ativamente oferecia sempre opções e sugestões para facilitar nossa estadia. Agradecemos à Larissa e sua equipe por todo o cuidado e atenção para nossa família. Certamente voltaremos.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Mercure Macaé

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 182 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

7.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Macaé

Number of reviews per page
20
40
Top reviews
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

A good hotel in good location, however starting to look dated, needs attention to maintain height standard. Cleaning service poor, missed on 2 days and we had to continually call to get room serviced. Pool area amenities, chairs, planting needs replacing, area cleaned. Reception area, repair work poor to painting, ceiling repairs and front door handles loose and needs repair.
Read More
Verified traveler
8.0
/10
Reviewed 463 week(s) ago

Expedia Group verified review

The hotel is quite well located near the Novo Cavaleiros area, cross a busy street and you can get to some restaurants that are near the beach. Check-in was fine, the receptionist had great English skills, parking is free and the reception area clean. The room itself was fine, the bathroom rather dated though the shower wasn't exactly a "power shower" but adequate. One issue that was "painful" was the bed. Very, VERY soft mattress left me rolling out of bed in the morning with a very uncomfortable back - as though I had slept in a hammock! But as I say the room was large and comfortable, lovely view of the sea and all in all, I would probably stay here again,(But I would check the mattress - I would definitely move rooms if it was that soft again,)
Read More
Julio
10.0
/10
Reviewed 555 week(s) ago

Hotels.com verified review

Great location, near the oil companies, the beach and the mall.
Philip
8.0
/10
Reviewed 795 week(s) ago

Expedia Group verified review

There was confusion about if breakfast was included. I couldn't tell when I made the reservation so I asked when checking in and was told it was included. When I checked out they billed me about US$30 for breakfast. I protested and the manager comped the charge but it was embarrassing.
Nara Beatriz
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Equipe excelente nada reclamar sempre solicito porém achei o edredom do quarto muito quente e pela primeira vez formigas no quarto .
Diógenes
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

O atendimento da equipe é muito bom
JUSSARA
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

O café da manhã é horrível. Não há mão de obra suficiente para atendimento. O limpeza dos quartos ficou a desejar. Tinhamos que insistir para limpar. As instalações sóao boas, mas a administração e pessima!
Sandro
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cardápio café da manhã com poucas opções, improvisado em salão de convenção, falta de máquinas de café, capuccino. Poucas frutas
Miguel S
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A localização é excelente, tem estacionamento próprio, gratuito e coberto, o atendimento é ótimo e possui quarto quádruplo com vista para o mar.
Simone
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Horrível e traumatizante. 1) Horário de checkin não respeitado. 2) Sem suporte para pegar bagagem no carro 3) Atendente feminino petulante e debochada com minha solicitação ao pedir um carrinho para me auxiliar com as malas. 4) Vazamento no box de banho, sem secador de cabelo, sem tolhas de rosto , travesseiros tive que solicitar , porta de correr do armário caindo, espelho velho.
Read More
Jeferson
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Hotel maravilhoso e só precisa melhorar o café da manhã, muito fraco para a rede.
Ruben
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Nice, however It needs more maintenance. Clean and we'll located, the pool was great and the breakfast I guess it was the best
JOSE
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Excelente estadia! Porém no check in, não foi autorizado a entrada no estacionamento na chegada ao hotel, tive que estacionar o carro na rua (não havia vaga), fazer o check in na recepção, voltar para o carro estacionar no estacionamento oferecido pelo hotel. Quando poderia ter entrado direto para o estacionamento, depois fazer o check in na recepção e entrado para o quarto.
Read More
Patricia
icon-with Partner
with Partner
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Lê cofre de la chambre ne pas marché, nous avons demandé 3 jours défilée à la réception pour résoudre le problème mais rien n’était fait. Les couloirs de l’hôtel sont sales, pendant les trois semaines à l’hôtel personne a passé l’aspirateur. Les balcons était jamais nettoyé et les draps de lits était changé que deux fois pendant les trois semaines. À part ça le hôtel a beaucoup de potentiel le petit déjeuner est très bon, la localisation et plutôt bien pas loin de la plage et des restaurants. Nous avons profité bien de l’hôtel on espère juste que le ménage soit fait meilleur la prochaine fois. Muito obrigada
Read More
Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Lugar incrível, com certeza voltarei novamente ☺️
Diógenes
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Fomos bem recebidos, quarto amplo e bem distribuído
Luciene
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Maravilhoso os dias que fiquei no hotel gostei do atendimento as funcionárias que trabalham nos quartos prestativas atenciosas deixando tudo limpo e cheiroso café da manhã maravilhoso atendimento excelente gostei muitíssimo com certeza voltarei
Kely
icon-with Partner
with Partner
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Hotel maravilhoso !! Café da manhã muito bom .. cama é tamanho do quarto maravilhosos .. enfim .. uma excelente estadia
ADRIANA
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Hotel precisando de uma reforma, quarto amplo, porém antigo, a chave nao funcionava, a trava de segurança interna da porta estava quebrada, não tinha secador de cabelo no quarto, tive que descer para pegar, qdo peguei, o mesmo funcionou 2 minutos depois parou! Ar condicionado nao gela, ruim, antigo. Nao tinha papel higienico no banheiro, liguei 3x para pedir e ninguem levou! Nunca mais!
Read More
Haroldo
icon-Business Family
Business Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Hotel com amplas acomodações, com opções práticas e menores ou mais equipadas e espaçosas para longas estadias e/ou família com crianças. O destaque vai para a excelência da equipe de atendimento do hotel, que pro ativamente oferecia sempre opções e sugestões para facilitar nossa estadia. Agradecemos à Larissa e sua equipe por todo o cuidado e atenção para nossa família. Certamente voltaremos.
Read More
Number of reviews per page
20
40