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Mercure Macaé
Hotels
8.6
/10
Very Good
182 reviews
What Guests Say About Their Stay
Jeferson
10.0
/ 10
Hotel maravilhoso e só precisa melhorar o café da manhã, muito fraco para a rede.
See translation
Luciene
10.0
/ 10
Maravilhoso os dias que fiquei no hotel gostei do atendimento as funcionárias que trabalham nos quartos prestativas atenciosas deixando tudo limpo e cheiroso café da manhã maravilhoso atendimento excelente gostei muitíssimo com certeza voltarei
See translation
Kely
10.0
/ 10
Hotel maravilhoso !! Café da manhã muito bom .. cama é tamanho do quarto maravilhosos .. enfim .. uma excelente estadia
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In the Area
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110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, State of Rio de Janeiro, Brazil, 27937-600
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Mercure Macaé
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What's around Mercure Macaé
110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, State of Rio de Janeiro, Brazil, 27937-600
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Discover More About Mercure Macaé
General
Near SESI Macaé
Location
A stay at Mercure Macaé places you in the heart of Macaé, within a 10-minute walk of Campista Beach and Pecado Beach. This beach hotel is 1 mi (1.6 km) from Cavaleiros Beach and 1.1 mi (1.8 km) from SESI Macaé.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Campista Beach - 0.6 km / 0.4 mi
Pecado Beach - 0.7 km / 0.5 mi
SESI Macaé - 1.1 km / 0.7 mi
Cavaleiros Beach - 1.3 km / 0.8 mi
Macae City Park - 2 km / 1.2 mi
Imboassica Lagoon - 2.8 km / 1.7 mi
Praia das Pedrinhas - 3.1 km / 1.9 mi
Imbetiba Point Lighthouse - 3.4 km / 2.1 mi
Solar do Monte Elisio - 3.5 km / 2.2 mi
Shopping Plaza Macaé - 3.6 km / 2.3 mi
Verissimo de Melo Square - 3.7 km / 2.3 mi
Imbetiba Beach - 3.8 km / 2.3 mi
Municipal Theather - 3.8 km / 2.4 mi
Church of St. John the Baptist - 3.9 km / 2.4 mi
Escorrega Waterfall - 4.2 km / 2.6 mi
The nearest airports are:
Macae (MEA) - 16.2 km / 10.1 mi
El Dorado Intl. Airport (BOG) - 8,009.4 km / 4,976.8 mi
The preferred airport for Mercure Macaé is El Dorado Intl. Airport (BOG).
Facilities
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Business Facilities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Maral, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
All facilities in Mercure Macaé
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Fitness center
- Picnic area
- Garden
- Sauna
- Steam room
- Sun loungers
Hotel Services
- Laundry service
- Multilingual staff
- Newspaper in lobby
- Porter
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Banquet
- Parking
- Terrace
Business Facilities
- Conference center
- Meeting rooms
- Business facilities
- Business center
Transportation
- Bicycle rental
- Storage
- Valet parking
Public Facilities
- Coffee/tea in lobby
- Elevator
- Safety deposit box
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Mercure Macaé
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in/Check-out Time
Check-in:
15:00 - 12:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately BRL 60 for adults and BRL 60 for children
- Pet fee: BRL 70 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between noon and 6:00 PM
- Housekeeping is available for an additional fee
- Rollaway bed fee: BRL 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), LGBTQIA+ friendly, No cribs (infant beds) available, Beach nearby
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 12:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mercure Macaé | 164 |
Another facilities in Mercure Macaé | Fitness center, Picnic area, Garden, Sauna, Steam room |
Frequently asked question in Mercure Macaé
What are available facilities at Mercure Macaé?
There are top facilites at Mercure Macaé such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Macaé?
The standard check-in time at Mercure Macaé is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Mercure Macaé provide breakfast?
Yes, Mercure Macaé provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Mercure Macaé have?
Mercure Macaé is a 3.5-star hotel.
How many rooms does Mercure Macaé have?
Mercure Macaé has 164 rooms in total.
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More Reviews from Other Guests in Mercure Macaé
Overall Ratings & Reviews Mercure Macaé
Other sources (182)
8.6
Very Good
From 182 reviews
Cleanliness
8.6
Room Comfort
8.8
Location
7.0
Service and Facilites
8.4
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Traveler Reviews Mercure Macaé
Number of reviews per page
20
40
Top reviews
Robert
with Partner
6.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
A good hotel in good location, however starting to look dated, needs attention to maintain height standard.
Cleaning service poor, missed on 2 days and we had to continually call to get room serviced.
Pool area amenities, chairs, planting needs replacing, area cleaned.
Reception area, repair work poor to painting, ceiling repairs and front door handles loose and needs repair.
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Verified traveler
8.0
/10
Reviewed 463 week(s) ago
Expedia Group verified review
The hotel is quite well located near the Novo Cavaleiros area, cross a busy street and you can get to some restaurants that are near the beach. Check-in was fine, the receptionist had great English skills, parking is free and the reception area clean. The room itself was fine, the bathroom rather dated though the shower wasn't exactly a "power shower" but adequate. One issue that was "painful" was the bed. Very, VERY soft mattress left me rolling out of bed in the morning with a very uncomfortable back - as though I had slept in a hammock! But as I say the room was large and comfortable, lovely view of the sea and all in all, I would probably stay here again,(But I would check the mattress - I would definitely move rooms if it was that soft again,)
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Julio
10.0
/10
Reviewed 555 week(s) ago
Hotels.com verified review
Great location, near the oil companies, the beach and the mall.
Philip
8.0
/10
Reviewed 795 week(s) ago
Expedia Group verified review
There was confusion about if breakfast was included. I couldn't tell when I made the reservation so I asked when checking in and was told it was included. When I checked out they billed me about US$30 for breakfast. I protested and the manager comped the charge but it was embarrassing.
Nara Beatriz
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Equipe excelente nada reclamar sempre solicito porém achei o edredom do quarto muito quente e pela primeira vez formigas no quarto .
Diógenes
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
O atendimento da equipe é muito bom
JUSSARA
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
O café da manhã é horrível. Não há mão de obra suficiente para atendimento. O limpeza dos quartos ficou a desejar. Tinhamos que insistir para limpar. As instalações sóao boas, mas a administração e pessima!
Sandro
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Cardápio café da manhã com poucas opções, improvisado em salão de convenção, falta de máquinas de café, capuccino. Poucas frutas
Miguel S
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
A localização é excelente, tem estacionamento próprio, gratuito e coberto, o atendimento é ótimo e possui quarto quádruplo com vista para o mar.
Simone
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Horrível e traumatizante.
1) Horário de checkin não respeitado.
2) Sem suporte para pegar bagagem no carro
3) Atendente feminino petulante e debochada com minha solicitação ao pedir um carrinho para me auxiliar com as malas.
4) Vazamento no box de banho, sem secador de cabelo, sem tolhas de rosto , travesseiros tive que solicitar , porta de correr do armário caindo, espelho velho.
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Jeferson
Business
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Hotel maravilhoso e só precisa melhorar o café da manhã, muito fraco para a rede.
Ruben
Leisure
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Nice, however It needs more maintenance.
Clean and we'll located, the pool was great and the breakfast I guess it was the best
JOSE
Friends and Family Family
6.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Excelente estadia! Porém no check in, não foi autorizado a entrada no estacionamento na chegada ao hotel, tive que estacionar o carro na rua (não havia vaga), fazer o check in na recepção, voltar para o carro estacionar no estacionamento oferecido pelo hotel. Quando poderia ter entrado direto para o estacionamento, depois fazer o check in na recepção e entrado para o quarto.
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Patricia
with Partner
8.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Lê cofre de la chambre ne pas marché, nous avons demandé 3 jours défilée à la réception pour résoudre le problème mais rien n’était fait. Les couloirs de l’hôtel sont sales, pendant les trois semaines à l’hôtel personne a passé l’aspirateur. Les balcons était jamais nettoyé et les draps de lits était changé que deux fois pendant les trois semaines. À part ça le hôtel a beaucoup de potentiel le petit déjeuner est très bon, la localisation et plutôt bien pas loin de la plage et des restaurants.
Nous avons profité bien de l’hôtel on espère juste que le ménage soit fait meilleur la prochaine fois.
Muito obrigada
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Carlos
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Lugar incrível, com certeza voltarei novamente ☺️
Diógenes
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Fomos bem recebidos, quarto amplo e bem distribuído
Luciene
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Maravilhoso os dias que fiquei no hotel gostei do atendimento as funcionárias que trabalham nos quartos prestativas atenciosas deixando tudo limpo e cheiroso café da manhã maravilhoso atendimento excelente gostei muitíssimo com certeza voltarei
Kely
with Partner
10.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Hotel maravilhoso !! Café da manhã muito bom .. cama é tamanho do quarto maravilhosos .. enfim .. uma excelente estadia
ADRIANA
2.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Hotel precisando de uma reforma, quarto amplo, porém antigo, a chave nao funcionava, a trava de segurança interna da porta estava quebrada, não tinha secador de cabelo no quarto, tive que descer para pegar, qdo peguei, o mesmo funcionou 2 minutos depois parou! Ar condicionado nao gela, ruim, antigo. Nao tinha papel higienico no banheiro, liguei 3x para pedir e ninguem levou! Nunca mais!
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Haroldo
Business Family
10.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
Hotel com amplas acomodações, com opções práticas e menores ou mais equipadas e espaçosas para longas estadias e/ou família com crianças. O destaque vai para a excelência da equipe de atendimento do hotel, que pro ativamente oferecia sempre opções e sugestões para facilitar nossa estadia. Agradecemos à Larissa e sua equipe por todo o cuidado e atenção para nossa família. Certamente voltaremos.
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Number of reviews per page
20
40
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