Novotel Santos Gonzaga

Hotels
Finding rooms for you...
8.4
/10
Very Good
1,011 reviews

What Guests Say About Their Stay

christine

10.0
/ 10
This hotel is very close to the beautiful beach in Santos and close to lots of shopping. The Hotel is clean and the staff are very friendly.

Antonio

10.0
/ 10
Nice Hotel, very clean staff very kind delicious breakfast and nice location

Regis

10.0
/ 10
Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone.
In the Area
See Map
Av Dona Ana Costa 473, Santos, São Paulo, Brazil, 11060-003

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Novotel Santos Gonzaga is a hotel is located at Santos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Novotel Santos Gonzaga

Av Dona Ana Costa 473, Santos, São Paulo, Brazil, 11060-003
Discover More Places
Exterior Novotel Santos Gonzaga
Exterior 2 Novotel Santos Gonzaga

Discover More About Novotel Santos Gonzaga

Location
Novotel Santos Gonzaga is a hotel is located at Santos.

About Novotel Santos Gonzaga

From business event to corporate gathering, Novotel Santos Gonzaga provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Novotel Santos Gonzaga welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Novotel Santos Gonzaga is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Santos Gonzaga.

All facilities in Novotel Santos Gonzaga

Bar, Cafe and Lounge Novotel Santos Gonzaga
Bar, Cafe and Lounge
Swimming Pool Novotel Santos Gonzaga
Swimming Pool
Fitness Center Novotel Santos Gonzaga
Fitness Center
Functional Hall Novotel Santos Gonzaga
Functional Hall
Exterior Novotel Santos Gonzaga
Exterior

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor pool
  • Garden
  • Outdoor facilities
  • Sauna

Transportation

  • Bicycle rental
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Braille or raised signage

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Novotel Santos Gonzaga

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Santos Gonzaga
228
Number of floors in Novotel Santos Gonzaga
23
Another facilities in Novotel Santos Gonzaga
Vegetarian meal, Breakfast, Outdoor pool, Garden, Outdoor facilities

Frequently asked question in Novotel Santos Gonzaga

What are available facilities at Novotel Santos Gonzaga?
There are top facilites at Novotel Santos Gonzaga such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Santos Gonzaga?
The standard check-in time at Novotel Santos Gonzaga is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Novotel Santos Gonzaga provide breakfast?
Yes, Novotel Santos Gonzaga provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novotel Santos Gonzaga?
Novotel Santos Gonzaga is a 4.0-star hotel.
How many floors does Novotel Santos Gonzaga have?
Novotel Santos Gonzaga has 23 floors.
See All

More Reviews from Other Guests in Novotel Santos Gonzaga

8.4
Very Good
From 1,011 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Santos Gonzaga

Number of reviews per page
20
40
Top reviews
FABIO
icon-with Children
with Children
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

From check in to room cleaning to breakfast, this has been the worst Novotel experience I’ve ever had. I am an All member and this Novotel Gonzaga was far from being a Novotel standards. Lazy service. I had to ask to do additional towels several times. Check in took 30 minutes. I took 1 hour from SP to Santos, and took 30 minutes for a lousy check in.
Read More
christine
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This hotel is very close to the beautiful beach in Santos and close to lots of shopping. The Hotel is clean and the staff are very friendly.
Dagner
icon-with Friends
with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Ok
GILBERTO SHINJI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The room is clean and well equipped with all features required for a very good staying
Antonio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice Hotel, very clean staff very kind delicious breakfast and nice location
Chunjie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean
Luke
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

At first the room had water on the floor and it appeared the lights weren't working in the bathroom, but that may have been due to my error. The light switches were so confusing and certain ones had to be turned on in the main entrance in order for any of the other lights to be turned on. Maybe I'm just not used to that and it's standard.
Read More
niuton
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Room was quiet, so I slept well. A bit of a mold problem though. Breakfast was great, good variety.
Regis
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone.
Rinaldo
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold.
Read More
Norma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!!
Leonardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Good location. Great staff.
marcia
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience!
Felipe
icon-Leisure
Leisure
4.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Precisa de manutenção ar condicionado pingando e a limpeza precisa melhorar. Mas talvez não tenha tido sorte dessa vez porque já vi pessoas falarem bem do hotel
Regis
icon-Leisure
Leisure
8.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Great place.
Theresa Marie
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Went to bar area & no service. Went to lobby & they sent someone up. When bartender came, was told that I was Not able to buy one glass of wine but insisted on me purchasing a bottle. Had to walk 2 blocks at night to obtain a glass of wine.
catherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Close to beach
William
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Great breakfast. Good service. Bad tv and room lights very confusing.
Lucia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

There isn't air conditioner inside the elevators and halls. The pool is very small, with only 3 recliner chairs, breakfast with limited options, same food every day, pool bar Very expensive!!!
Eduardo
icon-Business
Business
8.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Foi dentro da espectativa, poderia ser mais caprichado
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Novotel Santos Gonzaga

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.