Sheraton Santos Hotel

Hotels
9.4
/10
Exceptional
891 reviews

What Guests Say About Their Stay

Raquel
10.0
/ 10
Hotel próximo a Praia com quartos limpos e confortaveis . Excelente cafe da manha
See translation
Sandeep
10.0
/ 10
Nice lovely hotel. Good location and close to port if going on cruise from Santos
Ellen
10.0
/ 10
Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
In the Area
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Alameda Armênio Mendes, n°70, Aparecida, Santos, State of São Paulo, Brazil, 11035-260

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Santos Hotel is a good choice when you are visiting Santos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Santos Hotel

Alameda Armênio Mendes, n°70, Aparecida, Santos, State of São Paulo, Brazil, 11035-260
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Discover More About Sheraton Santos Hotel

Location


Staying at Sheraton Santos Hotel is a good choice when you are visiting Santos.

About Sheraton Santos Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Santos Hotel exclusively for you.

Sheraton Santos Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Santos Hotel.

All facilities in Sheraton Santos Hotel

Others Sheraton Santos Hotel
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Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Spa
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Banquet
  • Parking
  • Ballroom

Sports and Recreations

  • Fitness center
  • Game room

Kids and Pets

  • Supervised childcare

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sheraton Santos Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately BRL 65 per person
  • Covered valet parking fee: BRL 50 per day
  • Rollaway bed fee: BRL 165.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 06:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 06:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Santos Hotel
212
Another facilities in Sheraton Santos Hotel
Romantic proposal packages, Indoor pool, Garden, Spa, Pool cabanas

Frequently asked question in Sheraton Santos Hotel

What are available facilities at Sheraton Santos Hotel?
There are top facilites at Sheraton Santos Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Santos Hotel?
The standard check-in time at Sheraton Santos Hotel is starting from 15:00 - 06:00 while the latest check-out time is at Before 12:00
Does Sheraton Santos Hotel provide breakfast?
Yes, Sheraton Santos Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Santos Hotel?
Sheraton Santos Hotel is a 4.0-star hotel.
How many rooms are available at Sheraton Santos Hotel?
Sheraton Santos Hotel has 212 rooms in total.
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More Reviews from Other Guests in Sheraton Santos Hotel

9.4
Exceptional
From 891 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Sheraton Santos Hotel

Number of reviews per page
20
40
Top reviews
Raquel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel próximo a Praia com quartos limpos e confortaveis . Excelente cafe da manha
Sandeep
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Ellen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Alice Sofie
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We stay at Sheraton Santos once a year, definitely will be coming back
Fidaa
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It was perfect
Julio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
Giane
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
francisco
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Asked for my room to be cleaned after two days. I usually try to safe the planet by only having my to cleaned every other two-three days after arrival. Had to talk to five people For the to To be cleaned and it was a disaster. They left the room terribly dirty. The floor was simply vile. Even the lady who is in charge of the team / rooms standard and Over and took pictures to show to the team what a disgusting job they had done. Simply unacceptable. I have stayed here several times before but this time may be my last. I had to clean the bathroom Floor myself. I am tired of spending so much money and the hotels and Expedia are the ones to benefit from it. Just not fair. You provide us with a service which we pay in return. You don’t give out money back so you? You simply expect us to putt up with this low standard of service while charming us thousands. Enough is enough. Stop apologising and do your job. Shame on you all
Read More
francisco
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent hotel
jorge
icon-Business
Business
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Very good hotel location very nice
Gary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Without a shadow of doubt the best hotel ive stayed in @ Santos Good size room , great wifi , good breakfast Virtually next door to the best shopping mall in Santos & Carrefour supermarkets All the staff spoke English which is a bonus for brasil 10 minute walk to the nearest beach Very quiet of an evening Overall a perfect stay
Read More
Erik
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Clean and safe
victor
icon-Business Family
Business Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The staff was friendly. The room was big and the city view was amazing. They served great food. The heated swimming pool was appreciated. All in all we had a great experience and we highly recommend this hotel
Mauricio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Safe
Denise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Camas e travesseiros muito confortáveis, academia muito boa e otima localização. Os quartos possuem smoke detectors, o café da manhã tem diversas opções e funcionários super atenciosos e simpáticos.
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Excellent staff spoke English well they were very helpful both and check in and on departure to obtain a taxi to the cruise terminal for us to leave
Debra
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Beautiful hotel and shopping mall was convenient but beach wasn’t too nice
eugene
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The staff was very friendly and spoke English. Raul at the front desk especially. Also, the restaurant in the Hotel is excellent. The Cod was delicious. I would not hesitate to return to the Sheraton and the restaurant.
Juliano
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Very good
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great top notch full service hotel with a great indoor heated pool, perfect for families. My only complaint is that I paid full price for a deluxe room with a king bed. However, the loaded refrigerator was broken. Therefore, all we had were warm beverages. I would expect that I hotel at this level would verify that everything is working BEFORE renting the room. We reported the problem and no type of refund was offered and no one was available to fix the problem until at least the following day. However, we were already gone by then.
Read More
Number of reviews per page
20
40

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Others 4 Sheraton Santos Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 891 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Santos Hotel

Number of reviews per page
20
40
Top reviews
Raquel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel próximo a Praia com quartos limpos e confortaveis . Excelente cafe da manha
Sandeep
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Ellen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Alice Sofie
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We stay at Sheraton Santos once a year, definitely will be coming back
Fidaa
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It was perfect
Julio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
Giane
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
francisco
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Asked for my room to be cleaned after two days. I usually try to safe the planet by only having my to cleaned every other two-three days after arrival. Had to talk to five people For the to To be cleaned and it was a disaster. They left the room terribly dirty. The floor was simply vile. Even the lady who is in charge of the team / rooms standard and Over and took pictures to show to the team what a disgusting job they had done. Simply unacceptable. I have stayed here several times before but this time may be my last. I had to clean the bathroom Floor myself. I am tired of spending so much money and the hotels and Expedia are the ones to benefit from it. Just not fair. You provide us with a service which we pay in return. You don’t give out money back so you? You simply expect us to putt up with this low standard of service while charming us thousands. Enough is enough. Stop apologising and do your job. Shame on you all
Read More
francisco
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent hotel
jorge
icon-Business
Business
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Very good hotel location very nice
Gary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Without a shadow of doubt the best hotel ive stayed in @ Santos Good size room , great wifi , good breakfast Virtually next door to the best shopping mall in Santos & Carrefour supermarkets All the staff spoke English which is a bonus for brasil 10 minute walk to the nearest beach Very quiet of an evening Overall a perfect stay
Read More
Erik
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Clean and safe
victor
icon-Business Family
Business Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The staff was friendly. The room was big and the city view was amazing. They served great food. The heated swimming pool was appreciated. All in all we had a great experience and we highly recommend this hotel
Mauricio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Safe
Denise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Camas e travesseiros muito confortáveis, academia muito boa e otima localização. Os quartos possuem smoke detectors, o café da manhã tem diversas opções e funcionários super atenciosos e simpáticos.
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Excellent staff spoke English well they were very helpful both and check in and on departure to obtain a taxi to the cruise terminal for us to leave
Debra
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Beautiful hotel and shopping mall was convenient but beach wasn’t too nice
eugene
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The staff was very friendly and spoke English. Raul at the front desk especially. Also, the restaurant in the Hotel is excellent. The Cod was delicious. I would not hesitate to return to the Sheraton and the restaurant.
Juliano
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Very good
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great top notch full service hotel with a great indoor heated pool, perfect for families. My only complaint is that I paid full price for a deluxe room with a king bed. However, the loaded refrigerator was broken. Therefore, all we had were warm beverages. I would expect that I hotel at this level would verify that everything is working BEFORE renting the room. We reported the problem and no type of refund was offered and no one was available to fix the problem until at least the following day. However, we were already gone by then.
Read More
Number of reviews per page
20
40