Astoria Grand Hotel

Hotels
7.8
/10
Pleasant
86 reviews

What Guests Say About Their Stay

John

10.0
/ 10
Good: WiFi was free. Bad: WiFi was free of internet, too. I think it would be better to have to pay for a working, secure connection. Staff is very kind, patient and friendly.

lesley

10.0
/ 10
Great location, friendly staff. Clean, comfortable. Great location within 15/20 minute walk of everything.

Stephen

10.0
/ 10
Chose this hotel for the proximity to the main road out of Sofia - early morning departure meant we needed to avoid city traffic. Was perfect for that. Room was really nice. Comfy beds, great shower. All staff we interacted with were helpful and nice. Note: If you want access to the casino and are not Bulgarian, take a passport. They wont accept any other ID. Breakfast buffet was nice, good selection as you'd expect. Shame it was all luke warm. Would definitely stay again.
In the Area
See Map
Gen. Totleben blvd. 8, Sofia-Grad, Bulgaria, 1606

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Astoria Grand Hotel is a hotel is located at Sofia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Astoria Grand Hotel

Gen. Totleben blvd. 8, Sofia-Grad, Bulgaria, 1606
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Discover More About Astoria Grand Hotel

Location


Astoria Grand Hotel is a hotel is located at Sofia.

About Astoria Grand Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Astoria Grand Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Astoria Grand Hotel.

All facilities in Astoria Grand Hotel

Others Astoria Grand Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Parking (surcharge)

Things to Do

  • Casino

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Astoria Grand Hotel

Important Note
  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Self parking fee: EUR 18 per day
  • Pet deposit: EUR 51.13 per stay
  • Pet fee: EUR 51.13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Astoria Grand Hotel
490
Number of floors in Astoria Grand Hotel
25
Another facilities in Astoria Grand Hotel
Others, Smoke-free area, Safety deposit box, Tours, Luggage storage

Frequently asked question in Astoria Grand Hotel

What are available facilities at Astoria Grand Hotel?
There are top facilites at Astoria Grand Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Astoria Grand Hotel?
The standard check-in time at Astoria Grand Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Astoria Grand Hotel provide breakfast?
Yes, Astoria Grand Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Astoria Grand Hotel?
Astoria Grand Hotel is a 4.0-star hotel.
How many floors does Astoria Grand Hotel have?
Astoria Grand Hotel has 25 floors.
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More Reviews from Other Guests in Astoria Grand Hotel

7.8
Pleasant
From 86 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

7.6

Sort by
Most Relevant
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Traveler Reviews Astoria Grand Hotel

Number of reviews per page
20
40
Top reviews
wassim
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

very poor menu ! the coffe machine was damaged
Dario
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room very clean and comfortable
Albena
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The property was clean and innovative. The front desk unfriendly and I felt I was disturbing when asked few questions. My room (suit for 3) was not set up for 3 but only for two people. The housekeeper was very friendly and helped us setting it up quickly but the front desk seemed to be irritated because she was asked. Not enough charging outlets in the room. Not a single one in the bedroom - only 2 for the nightstands but they were behind the bed stand so if you want to charge your phone at night you can’t. Overall a good property but the front desk staff should be more friendly and welcoming.
Read More
Alberto
icon-Business
Business
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I will not come back to this hotel. On the top floor there is a noisy club that plays loud music until 1.30 AM. Even NINE floors below it you still can hear it. The window curtain allows a lot of light to enter the room just after the sunrise, so you can sleep just a few hours. The breakfast is decent
Gilad
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good location, very good breakfast, staff nice and helpfull
Susan
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

When I checked in there was bed linen on the floor from the previous occupant and the garbage had not been emptied. The shower was only lukewarm in the evening and again later in the morning. The breakfast was good and plentiful except the eggs were cold so I just didn't eat them. Good location for my purposes.
Albena
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice hotel, spacious and comfortable room. There is a tram stop, close to the hotel, and two of the trams stopping there (No5 and No15) are going to the city centre. The hotel personnel could be a bit friendlier, and the breakfast buffet - better. Most of the "hot dishes" were not hot at all, and on some days the variety was definitely lesser.
Read More
Florian
icon-Business
Business
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

We’re bad service and hotel
Beverley
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Amazing stay. Food was as excellent as my room!
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Good: WiFi was free. Bad: WiFi was free of internet, too. I think it would be better to have to pay for a working, secure connection. Staff is very kind, patient and friendly.
sami
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Very poor and limited breakfast buffet
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

This property is very nice and the staff was friendly and helpful.
dario
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

G
shachar
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Everythink was bad know one help us with our problems
lesley
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Great location, friendly staff. Clean, comfortable. Great location within 15/20 minute walk of everything.
Hans Maximus Cabrera
icon-Business
Business
2.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

It was the worst hotel experience in my history of traveling, first they could not find my booking, then my assistant paid another room, then they still charged my card for the booking they could not find, after fighting them they say the money will be returned but if I said nothing they would not refund, the breakfast was terrible cold and with hair and scrambled eggs with eggshells in it, if this is a for star hotel, then I'll try book 8 star next time. I reported the complete incident to my friends in the government and we consider to recommend our organizations to stop using hotels. Com as well.
Read More
Lucian
icon-Business
Business
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

The building is ok inside, all shining, but the underground parking is a big mess.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Chose this hotel for the proximity to the main road out of Sofia - early morning departure meant we needed to avoid city traffic. Was perfect for that. Room was really nice. Comfy beds, great shower. All staff we interacted with were helpful and nice. Note: If you want access to the casino and are not Bulgarian, take a passport. They wont accept any other ID. Breakfast buffet was nice, good selection as you'd expect. Shame it was all luke warm. Would definitely stay again.
Read More
Giancarlo
icon-Business
Business
4.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

Personale non molto friendly. Continue richieste di pagamento in anticipo. Parcheggio molto costoso.
vincenzo
icon-Business
Business
4.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

Abbiamo viaggiato in gruppo occupando più di una stanza. Tutti abbiamo riscontrato problemi con la connessione WI-FI che non è mai stato risolto. Per la policy dell’albergo viene richiesto di pagare il soggiorno in anticipo. L’albergo è metà per parecchi gruppi di turisti in transito, ci è capitato di non poter fare colazione a causa di una lunghissima fila, abbiamo preso un po’ di frutta da portare via ma abbiamo dovuto lasciare tutto perché altrimenti ci sarebbe stata addebitata una penale di 20€ per ogni stanza.
Read More
Number of reviews per page
20
40

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Others 4 Astoria Grand Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 86 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Astoria Grand Hotel

Number of reviews per page
20
40
Top reviews
wassim
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

very poor menu ! the coffe machine was damaged
Dario
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room very clean and comfortable
Albena
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The property was clean and innovative. The front desk unfriendly and I felt I was disturbing when asked few questions. My room (suit for 3) was not set up for 3 but only for two people. The housekeeper was very friendly and helped us setting it up quickly but the front desk seemed to be irritated because she was asked. Not enough charging outlets in the room. Not a single one in the bedroom - only 2 for the nightstands but they were behind the bed stand so if you want to charge your phone at night you can’t. Overall a good property but the front desk staff should be more friendly and welcoming.
Read More
Alberto
icon-Business
Business
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I will not come back to this hotel. On the top floor there is a noisy club that plays loud music until 1.30 AM. Even NINE floors below it you still can hear it. The window curtain allows a lot of light to enter the room just after the sunrise, so you can sleep just a few hours. The breakfast is decent
Gilad
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good location, very good breakfast, staff nice and helpfull
Susan
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

When I checked in there was bed linen on the floor from the previous occupant and the garbage had not been emptied. The shower was only lukewarm in the evening and again later in the morning. The breakfast was good and plentiful except the eggs were cold so I just didn't eat them. Good location for my purposes.
Albena
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice hotel, spacious and comfortable room. There is a tram stop, close to the hotel, and two of the trams stopping there (No5 and No15) are going to the city centre. The hotel personnel could be a bit friendlier, and the breakfast buffet - better. Most of the "hot dishes" were not hot at all, and on some days the variety was definitely lesser.
Read More
Florian
icon-Business
Business
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

We’re bad service and hotel
Beverley
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Amazing stay. Food was as excellent as my room!
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Good: WiFi was free. Bad: WiFi was free of internet, too. I think it would be better to have to pay for a working, secure connection. Staff is very kind, patient and friendly.
sami
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Very poor and limited breakfast buffet
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

This property is very nice and the staff was friendly and helpful.
dario
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

G
shachar
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Everythink was bad know one help us with our problems
lesley
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Great location, friendly staff. Clean, comfortable. Great location within 15/20 minute walk of everything.
Hans Maximus Cabrera
icon-Business
Business
2.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

It was the worst hotel experience in my history of traveling, first they could not find my booking, then my assistant paid another room, then they still charged my card for the booking they could not find, after fighting them they say the money will be returned but if I said nothing they would not refund, the breakfast was terrible cold and with hair and scrambled eggs with eggshells in it, if this is a for star hotel, then I'll try book 8 star next time. I reported the complete incident to my friends in the government and we consider to recommend our organizations to stop using hotels. Com as well.
Read More
Lucian
icon-Business
Business
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

The building is ok inside, all shining, but the underground parking is a big mess.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Chose this hotel for the proximity to the main road out of Sofia - early morning departure meant we needed to avoid city traffic. Was perfect for that. Room was really nice. Comfy beds, great shower. All staff we interacted with were helpful and nice. Note: If you want access to the casino and are not Bulgarian, take a passport. They wont accept any other ID. Breakfast buffet was nice, good selection as you'd expect. Shame it was all luke warm. Would definitely stay again.
Read More
Giancarlo
icon-Business
Business
4.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

Personale non molto friendly. Continue richieste di pagamento in anticipo. Parcheggio molto costoso.
vincenzo
icon-Business
Business
4.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

Abbiamo viaggiato in gruppo occupando più di una stanza. Tutti abbiamo riscontrato problemi con la connessione WI-FI che non è mai stato risolto. Per la policy dell’albergo viene richiesto di pagare il soggiorno in anticipo. L’albergo è metà per parecchi gruppi di turisti in transito, ci è capitato di non poter fare colazione a causa di una lunghissima fila, abbiamo preso un po’ di frutta da portare via ma abbiamo dovuto lasciare tutto perché altrimenti ci sarebbe stata addebitata una penale di 20€ per ogni stanza.
Read More
Number of reviews per page
20
40