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Best Western Plus Lozenetz Hotel

Hotels
7.4
/10
Pleasant
259 reviews

What Guests Say About Their Stay

David

10.0
/ 10
Great location near the center of Sofia. It will be a first choice for us when we visit the city.

Michael

10.0
/ 10
Friendly and helpfull staff, english speaking. Comfortable rooms, clean and bright

Behnam

10.0
/ 10
Everything was perfect. I would like to thank the reception. They were really nice, helpful and kind. We back there for sure again and will recommend to my friends. Thank you.
In the Area
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23, Bul. Sveti Naum, Sofia-Grad, Bulgaria, 1421

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Best Western Plus Lozenetz Hotel is a hotel is located at Sofia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Plus Lozenetz Hotel

23, Bul. Sveti Naum, Sofia-Grad, Bulgaria, 1421
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Lobby Best Western Plus Lozenetz Hotel
Lobby 2 Best Western Plus Lozenetz Hotel

Discover More About Best Western Plus Lozenetz Hotel

General


In Sofia (Lozenets)

Location


A stay at Best Western Plus Lozenetz Hotel places you in the heart of Sofia, within a 10-minute walk of Earth and Man Museum and Borisova Gradina Park. This spa hotel is 1 mi (1.7 km) from Sofia Arsenal Museum for Contemporary Art and 1.1 mi (1.7 km) from Peyo Yavorov House-Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Earth and Man Museum - 0.6 km / 0.4 mi
Borisova Gradina Park - 0.7 km / 0.4 mi
National Palace of Culture - 1.1 km / 0.7 mi
NDK - 1.3 km / 0.8 mi
Sofia Arsenal Museum for Contemporary Art - 1.3 km / 0.8 mi
Ploshtad Bulgaria - 1.3 km / 0.8 mi
Vitosha Blvd - 1.4 km / 0.8 mi
Vitoshka Boulevard - 1.4 km / 0.8 mi
Vasil Levski Stadium - 1.5 km / 0.9 mi
Expo 2000 Congress Centre - 1.5 km / 0.9 mi
Sveti Sedmochislenitsi Church - 1.5 km / 1 mi
Peyo Yavorov House-Museum - 1.5 km / 1 mi
Bulgarian Army Stadium - 1.6 km / 1 mi
Tokuda Hospital - 1.7 km / 1.1 mi
Borisova Gradina - 1.8 km / 1.1 mi

The preferred airport for Best Western Plus Lozenetz Hotel is Sofia Airport (SOF) - 11.4 km / 7.1 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.

Rooms


Make yourself at home in one of the 31 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Best Western Plus Lozenetz Hotel

Bar, Cafe and Lounge Best Western Plus Lozenetz Hotel
Bar, Cafe and Lounge
Common Space Best Western Plus Lozenetz Hotel
Common Space
Lobby Best Western Plus Lozenetz Hotel
Lobby
Exterior Best Western Plus Lozenetz Hotel
Exterior
Others Best Western Plus Lozenetz Hotel
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Garden
  • Spa

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Transportation

  • Airport transfer
  • Area shuttle

Business Facilities

  • Business facilities
  • Computer station

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Best Western Plus Lozenetz Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 05:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 05:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Lozenetz Hotel
31
Number of floors in Best Western Plus Lozenetz Hotel
6
Another facilities in Best Western Plus Lozenetz Hotel
Laundry service, Express check-in, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Best Western Plus Lozenetz Hotel

What are available facilities at Best Western Plus Lozenetz Hotel?
There are top facilites at Best Western Plus Lozenetz Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Lozenetz Hotel?
The standard check-in time at Best Western Plus Lozenetz Hotel is starting from 14:00 - 05:00 while the latest check-out time is at Before 12:00
Does Best Western Plus Lozenetz Hotel provide breakfast?
Yes, Best Western Plus Lozenetz Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Plus Lozenetz Hotel?
Best Western Plus Lozenetz Hotel is a 3.0-star hotel.
How many floors does Best Western Plus Lozenetz Hotel have?
Best Western Plus Lozenetz Hotel has 6 floors.
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More Reviews from Other Guests in Best Western Plus Lozenetz Hotel

7.4
Pleasant
From 259 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

8.4

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Best Western Plus Lozenetz Hotel

Number of reviews per page
20
40
Top reviews
Angela
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was comfy very convenient and staff were lovely
u
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent ! Highly recommend this hotel.
Arvind
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great
Nikolay
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It is a nice hotel with great location and service.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location near the center of Sofia. It will be a first choice for us when we visit the city.
elhanan
icon-with Partner
with Partner
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
Sarah Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
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Yuri
icon-Business
Business
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
Julian
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good deal
Michael
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Friendly and helpfull staff, english speaking. Comfortable rooms, clean and bright
Julian
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Good hotel
Julian
icon-Leisure
Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great hotel! Recommend
Lukasz
icon-with Partner
with Partner
8.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Shai
icon-with Partner
with Partner
2.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
Read More
TATIANA
icon-Business
Business
8.0
/10
Reviewed 191 week(s) ago

Hotels.com verified review

I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
Maia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.
Szántó
icon-Business
Business
6.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom.
Read More
Fadya
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight.
Ivaylo
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
Read More
Mehmet
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Dirty,unfriendly hotel stay clear
Number of reviews per page
20
40

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Exterior 4 Best Western Plus Lozenetz Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 259 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

8.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Plus Lozenetz Hotel

Number of reviews per page
20
40
Top reviews
Angela
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was comfy very convenient and staff were lovely
u
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent ! Highly recommend this hotel.
Arvind
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great
Nikolay
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It is a nice hotel with great location and service.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location near the center of Sofia. It will be a first choice for us when we visit the city.
elhanan
icon-with Partner
with Partner
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
Sarah Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
Read More
Yuri
icon-Business
Business
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
Julian
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good deal
Michael
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Friendly and helpfull staff, english speaking. Comfortable rooms, clean and bright
Julian
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Good hotel
Julian
icon-Leisure
Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great hotel! Recommend
Lukasz
icon-with Partner
with Partner
8.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Shai
icon-with Partner
with Partner
2.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
Read More
TATIANA
icon-Business
Business
8.0
/10
Reviewed 191 week(s) ago

Hotels.com verified review

I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
Maia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.
Szántó
icon-Business
Business
6.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom.
Read More
Fadya
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight.
Ivaylo
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
Read More
Mehmet
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Dirty,unfriendly hotel stay clear
Number of reviews per page
20
40