Best Western Terminus Hotel

Hotels
8.8
/10
Very Good
322 reviews

What Guests Say About Their Stay

Laura

10.0
/ 10
It is an excellent hotel. Worth the value very much and with very helpful and nice front desk staff Deni,Martin and also service staff. Room was comfortable and soundproof. Yes we are next to the trams and close to the train stations but no sound was heard. The breakfast was really good and with plenty of variety! I was expecting something average and my experience surpassed our expectations. Thank you!😊

paul

10.0
/ 10
Lovely helpful staff, good selection at breakfast, fridge in your room, hotel reception sells cans of beer at a reasonable price, room service every day, safe in the bedroom for valuables, two minutes walk to the metro station, I would stay here again.

peter

10.0
/ 10
Clean room quiet, nice breakfast, friendly staff, good price, I’ll stay again
In the Area
See Map
154 Hristo Botev Blvd, Sofia-Grad, Bulgaria, 1000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Best Western Terminus Hotel is a hotel is located at Sofia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Terminus Hotel

154 Hristo Botev Blvd, Sofia-Grad, Bulgaria, 1000
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Discover More About Best Western Terminus Hotel

Location


Best Western Terminus Hotel is a hotel is located at Sofia.

About Best Western Terminus Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Terminus Hotel exclusively for you.

Best Western Terminus Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Best Western Terminus Hotel.

All facilities in Best Western Terminus Hotel

Others Best Western Terminus Hotel
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference center
  • Computer station
  • Business center

General

  • Parking
  • Reception hall
  • Parking (surcharge)

Things to Do

  • Romantic proposal packages

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Best Western Terminus Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Uncovered self parking fee: EUR 5.11 per day
  • Pet fee: EUR 5.11 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.28 per person, per night
  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Terminus Hotel
53
Number of floors in Best Western Terminus Hotel
8
Another facilities in Best Western Terminus Hotel
Laundry service, Welcoming drinks, Tours, Multilingual staff, Wedding service

Frequently asked question in Best Western Terminus Hotel

What are available facilities at Best Western Terminus Hotel?
There are top facilites at Best Western Terminus Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Terminus Hotel?
The standard check-in time at Best Western Terminus Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Best Western Terminus Hotel provide breakfast?
Yes, Best Western Terminus Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Terminus Hotel?
Best Western Terminus Hotel is a 4.0-star hotel.
How many floors does Best Western Terminus Hotel have?
Best Western Terminus Hotel has 8 floors.
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More Reviews from Other Guests in Best Western Terminus Hotel

8.8
Very Good
From 322 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Best Western Terminus Hotel

Number of reviews per page
20
40
Top reviews
William
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel
Alan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tidy hotel, pleasant staff.
Natsuko
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very old building and our room has not cleaned enough, spider web on the code of the electric kettle and tappet was stained from the beginning and dusty, I got allergy from the tappet or else(not sure what it is), but not the level of having asthma, and shower pressure&temperature were good at least and we could stay with our doggy daughter only with 5€ so it was OK stay. Most disappointed thing was that there was NO VEGAN MILK despite letting them know I AM A VEGAN at the booking! Normally Best Western in other country did vegan arrange so I was not worry so maybe I should write "please prepare vegan milk for sure".... I'm not a breakfast person anyway but vegan capuccino, so only thing missed was this. Receptionist for check in was a very nice young lady and not bad for check out, so total 3star for my experience🌱
Read More
Julia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very helpful staff, comfortable and clean room. Convenient for bus and rail links.
Sandy
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I had a very disappointing experience with this hotel. By mistake, my friend made a reservation for me through Expedia from October 6–9, 2025, and I also made my own reservation through Hotels.com for the same dates.When I checked in, the receptionist told me there were two reservations under my name. Since I didn’t know my friend had also booked a room for me, I said I only had one reservation. The staff didn’t explain further, and my receipt didn’t show anything unusual, so I assumed it was a simple mistake.On the day of checkout, the same receptionist said I hadn’t paid. I showed my Hotels.com confirmation showing that my stay was prepaid, but she insisted that the hotel hadn’t received payment and made us pay again. After returning home, I contacted Hotels.com and discovered that my friend’s booking through Expedia caused the confusion.If the receptionist had clearly explained on the first day that there were two separate reservations under my name, I could have canceled one right away for the next two nights and avoided losing €107.98(total I paid €161.99 for 3 nights)Because of the hotel’s poor communication and lack of transparency, I ended up paying for nights I didn’t use.This is not an honest or professional way to do business, and it has seriously damaged my trust in this hotel.
Read More
Shay
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Love this plsce
Gary
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No breakfirst
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It is an excellent hotel. Worth the value very much and with very helpful and nice front desk staff Deni,Martin and also service staff. Room was comfortable and soundproof. Yes we are next to the trams and close to the train stations but no sound was heard. The breakfast was really good and with plenty of variety! I was expecting something average and my experience surpassed our expectations. Thank you!😊
Read More
paul
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely helpful staff, good selection at breakfast, fridge in your room, hotel reception sells cans of beer at a reasonable price, room service every day, safe in the bedroom for valuables, two minutes walk to the metro station, I would stay here again.
Cameron
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was very nice, comfortable bed, staff where very polite and always helpful, Breakfast was very enjoyable and plenty of variety. There is a tram stop just outside the front door, railway station, metro and bus station a matter of minutes walk away from hotel. The area around the hotel is very rundown. There is a supermarket at the end of the railway station which has a large choice, including cooked chicken, sausages and even burgers. It takes about 30 minutes to walk to the centre of sofia. All in all the stay at the hotel was very enjoyable and great value for money.
Read More
Xiaonan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

好极了,楼下就是公交车站,火车、大巴走路 5 分就在旁边,方便高效!
Stella
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Shops are nearby
Siya
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

No clean the room and
Steven
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very noisy! Located beside train which I knew ahead of time but also near stadium that had a music concert on for 5 hours!
Gui Hao
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room clean, Breakfast is good
peter
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean room quiet, nice breakfast, friendly staff, good price, I’ll stay again
Vladimir
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Helpful staff. Thank you!
Anthony
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Really good; service, staff, helpfulness.
Craig
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is wonderful, as are the front staff, with a special thanks to Plamen for his help. The area is a bit dodgy with rubbish, graffiti and closed buildings galore, but the hotel itself is handy to trams subway and trains.great breakfasts
Craig
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is wonderful and the staff and breakfast are fab. The area is a bit dodgy with graffiti galore, drunks and an edgy vibe, however there has been no incident at all,just the feeling it might happen. It should not distract from the hotel's high points though.
Number of reviews per page
20
40

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Others 4 Best Western Terminus Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 322 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Terminus Hotel

Number of reviews per page
20
40
Top reviews
William
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel
Alan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tidy hotel, pleasant staff.
Natsuko
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very old building and our room has not cleaned enough, spider web on the code of the electric kettle and tappet was stained from the beginning and dusty, I got allergy from the tappet or else(not sure what it is), but not the level of having asthma, and shower pressure&temperature were good at least and we could stay with our doggy daughter only with 5€ so it was OK stay. Most disappointed thing was that there was NO VEGAN MILK despite letting them know I AM A VEGAN at the booking! Normally Best Western in other country did vegan arrange so I was not worry so maybe I should write "please prepare vegan milk for sure".... I'm not a breakfast person anyway but vegan capuccino, so only thing missed was this. Receptionist for check in was a very nice young lady and not bad for check out, so total 3star for my experience🌱
Read More
Julia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very helpful staff, comfortable and clean room. Convenient for bus and rail links.
Sandy
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I had a very disappointing experience with this hotel. By mistake, my friend made a reservation for me through Expedia from October 6–9, 2025, and I also made my own reservation through Hotels.com for the same dates.When I checked in, the receptionist told me there were two reservations under my name. Since I didn’t know my friend had also booked a room for me, I said I only had one reservation. The staff didn’t explain further, and my receipt didn’t show anything unusual, so I assumed it was a simple mistake.On the day of checkout, the same receptionist said I hadn’t paid. I showed my Hotels.com confirmation showing that my stay was prepaid, but she insisted that the hotel hadn’t received payment and made us pay again. After returning home, I contacted Hotels.com and discovered that my friend’s booking through Expedia caused the confusion.If the receptionist had clearly explained on the first day that there were two separate reservations under my name, I could have canceled one right away for the next two nights and avoided losing €107.98(total I paid €161.99 for 3 nights)Because of the hotel’s poor communication and lack of transparency, I ended up paying for nights I didn’t use.This is not an honest or professional way to do business, and it has seriously damaged my trust in this hotel.
Read More
Shay
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Love this plsce
Gary
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No breakfirst
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It is an excellent hotel. Worth the value very much and with very helpful and nice front desk staff Deni,Martin and also service staff. Room was comfortable and soundproof. Yes we are next to the trams and close to the train stations but no sound was heard. The breakfast was really good and with plenty of variety! I was expecting something average and my experience surpassed our expectations. Thank you!😊
Read More
paul
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely helpful staff, good selection at breakfast, fridge in your room, hotel reception sells cans of beer at a reasonable price, room service every day, safe in the bedroom for valuables, two minutes walk to the metro station, I would stay here again.
Cameron
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was very nice, comfortable bed, staff where very polite and always helpful, Breakfast was very enjoyable and plenty of variety. There is a tram stop just outside the front door, railway station, metro and bus station a matter of minutes walk away from hotel. The area around the hotel is very rundown. There is a supermarket at the end of the railway station which has a large choice, including cooked chicken, sausages and even burgers. It takes about 30 minutes to walk to the centre of sofia. All in all the stay at the hotel was very enjoyable and great value for money.
Read More
Xiaonan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

好极了,楼下就是公交车站,火车、大巴走路 5 分就在旁边,方便高效!
Stella
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Shops are nearby
Siya
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

No clean the room and
Steven
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very noisy! Located beside train which I knew ahead of time but also near stadium that had a music concert on for 5 hours!
Gui Hao
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room clean, Breakfast is good
peter
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean room quiet, nice breakfast, friendly staff, good price, I’ll stay again
Vladimir
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Helpful staff. Thank you!
Anthony
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Really good; service, staff, helpfulness.
Craig
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is wonderful, as are the front staff, with a special thanks to Plamen for his help. The area is a bit dodgy with rubbish, graffiti and closed buildings galore, but the hotel itself is handy to trams subway and trains.great breakfasts
Craig
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is wonderful and the staff and breakfast are fab. The area is a bit dodgy with graffiti galore, drunks and an edgy vibe, however there has been no incident at all,just the feeling it might happen. It should not distract from the hotel's high points though.
Number of reviews per page
20
40