Mane Village Suites

I found the accommodation overall lacking in customer service and amenities. There was constant noise from the tannoy system from the school next door all day from 8am to 7pm. No lunch was offered, only room service at inflated prices. When I inquired about dinner, I was advised there was no food! My friend and I ended up at 7 11 for some dinner! Poor selection at breakfast, often frowned on for a second cup of coffee. Cold poached eggs were also served unless you specified you wanted hot eggs. There is no minibar service available although offered in the advertising. The bar fridges in the rooms are empty, and again on inquiry we were advised that they don't do that anymore. Daily housekeeping was constantly chased for water and fresh towels. I had included in my deal a spa voucher- I could not see a spa there nor was my offer mentioned at check in or any other time. No cold towel offered on arrival or any other time on return to the premises. I put in a complaint over all of this, and was offered a free cocktail or soft drink with lunch the next day. This is when I expressed there was no lunch ever offered This then was rectified to a free lunch and drink, which we declined. Although the pool area looked aesthetically pleasing, there were rats all over the garden. No complimentary airport pick up/drop off-told this changed when the new airport was built. For a place to call themselves 5 star, I would not waste the extra money per night and stay somewhere else.

Outstanding place to stay in Siem Reap. I had a mini suite which was plenty spacious with air conditioner, kitchen, king sized bed, closet, and spacious bathroom. The hotel is down an alley way off of a busy street and honestly surprised me by how well kept and beautiful it is. The entrance is amazing. The outdoor restaurant and pool at the center of the hotel are clean and well kept. The included breakfast daily at the restaurant was perfect and included a menu of western and Cambodian food. I stayed here for 2 weeks and my room was always cleaned and well attended too. Very easy to book a driver at the front desk to explore the temples or other excursions. Easily walkable area as well with countless restaurants and shops. I would easily choose this hotel again.

They forgot my welcome drink otherwise Pheng was my go to person and he arranged everything. Not sure how much spa credit but i got 1 hour foot leg arm neck shoulders massage that is the best ive had. Free breakfast and tea. My suite was palatial and took my breath away. Pheng found out that i would miss the free breakfast so he offered me a breakfast that i could take with me to the airport. Pheng totally impressed me and made my stay enjoyable

Very private. Clean and quiet. Excellent staff. Very friendly

Very helpful staff. Excellent service. I would definitely stay here again

The staff was excellent and very attentive. The front desk can arrange all of your tours, trips into town and transfers to the airport. They all knew us after one hour and made us feel special with the service they provided. Very relaxing place to stay yet still close the all the dining, shopping and Pub Street entertainment.

This was a beautiful garden like setting, with a sweet pool, large rooms, excellent free breakfast and superb staff. Also, very helpful staff for coordination with guides and drivers. Breakfasts were large and living was easy here.

internet weaker than other hotels of the same class that we stayed in and the smart TV did not work even with the replacement.

We enjoyed the food, the pools, and the relaxing atmosphere, the rooms (villas) were very spacious and comfortable, the staff were very friendly and we loved the mangoes. if I visit again I will definitely stay here again..

Friendly staff but noisy and many power outings

We thoroughly enjoyed our stay ar Mane Village Suites. The service was welcoming and attentive. Our room was spacious and clean. Daily complementary fresh fruit and water were much appreciated. The pool was refreshing and the garden beautifully lush. We especially enjoyed the Afternoon Tea with music and tasty treats. We also enjoyed the massages offered. All in all, a very relaxing getaway and a perfect home base for excursions. Thanks to all of the wonderful staff.

Wonderful tropical setting, nice large room, great food, great service and friendly staff. Good location near Angkor temples.

The staff were really what made this stay amazing, Lida in particular was incredible! There was an issue with a technical error that was picked up after we left and she went above and beyond to make sure it was sorted for us. Breakfast was absolutely divine each morning and the staff were so lovely and helpful. The pool is really lovely and everything has a very relaxed and calm vibe. We absolutely loved chilling out on the pool chairs during the peak heat of the day! Cannot recommend this place enough and will definitely stay again in future!

Property and rooms are top notch. Staff is fantastic and pool is amazing. Breakfast is also really good, lunch and dinner are meh

This was a great hotel with excellent staff. The property itself was clean and very peaceful. The location is tucked away in an alley so it is quiet. It's about a 15 minute walk from Pub Street or a quick tuk tuk ride. The level of service from the staff is their best part. I would highly recommend this place if you don't need to be right ontop of the entertainment area and are looking for something quiet and calm.

This is my third visit and again an amazing experience. The hotel is so nice and the staff is fantastic and so friendly. The location is great because it is easy to walk to lots of restaurants and stores, but they also have hotel hired drivers around at all times who are ready to take you anywhere. The front desk is always staffed and they can help you get reservations and bookings or help you find fun things to do. The restaurant at the hotel is fantastic if you want to stay in and for breakfast. Overall this is a fantastic hotel.

The staff, especially Tana, were very friendly and very helpful. We arranged tours of Angkor Wat through the hotel and we got a knowledgeable English-speaking guide. The hotel was about 10 minutes from Pub Street, and within easy walking distance, which meant that it was in a quieter location. Cannot fault the staff - nothing was too much trouble for them. Would highly recommend this hotel if you are in Siem Reap - we stayed for 4 nights.

We had an amazing time and the team at Mane Village Suites were fabulous. Pheng and his team organised everything for us and ensured our needs were taken care of. This included organising our visit to Angkor Wat etc. He also gave us good advice on the cost of Tuk Tuk etc to ensure we weren't taken advantage of. The Hotel was very clean and the rooms were fantastic. Plenty of space and a nice private balcony. The pool area was lovely and helped cool us down in the heat of the day. Breakfast was excellent and the team went out of their way to ensure we were happy. A great break away from the NZ winter and would highly recommend staying at Mane Village Suites.

We booked the family suite for our family of 5 - I have 3 teenagers. It was spacious and we all had plenty of room. The staff at the hotel were all wonderful and very helpful. The VIP benefits were a huge bonus! I would say thr hotel is walkable; however, we always used their tuk tuks. They would also arrange to have us picked up as well. We used the dining, pool, spa and fitness room and we were happy with it all.

A very good and friendly staff.