PHP | EN

Get App

Support

Search Hotels

Best Western Plus Carlton Plaza Hotel

Name: Best Western Plus Carlton Plaza Hotel
Address: 642 Johnson St, Capital Regional, Victoria, British Columbia, Canada, V8W1M6, 642 Johnson St, British Columbia, V8W1M6, Canada
Rating: 8.9

Hotels

Finding rooms for you...

8.9

Exceptional

1,641 reviews

What Guests Say About Their Stay

Kim

10.0

/ 10

Staff were wonderful and very helpful. Easy to communicate with staff when we needed to get our car from the valet parking. Valet parking is worth every penny and hassle free. Room was spacious and staff asked daily is we wanted anything cleaned.

David

10.0

/ 10

No included Brkfst at Crown Plaza but an excellent restaurant attached Room clean & well equipped with plugins, coffee maker, AirCon, TV, Safe,

Sijian

10.0

/ 10

The only drawback for this hotel is the parking due to its location in the downtown.

In the Area

See Map

642 Johnson St, Capital Regional, Victoria, British Columbia, Canada, V8W1M6

Main Facilities

Laundry service

Luggage storage

Elevator

Business facilities

Express check-out

ATM/Banking

Best Western Plus Carlton Plaza Hotel is a 3.5-star hotels that has been welcoming guests since 1912. The accommodation went through a renovation in 2019. Best Western Plus Carlton Plaza Hotel is part of BEST WESTERN PLUS under Best Western. There are 108 rooms spread across 7 floors.

What's around Best Western Plus Carlton Plaza Hotel

642 Johnson St, Capital Regional, Victoria, British Columbia, Canada, V8W1M6

Discover More Places

Lobby Best Western Plus Carlton Plaza Hotel

Lobby 2 Best Western Plus Carlton Plaza Hotel

Discover More About Best Western Plus Carlton Plaza Hotel

General Information

Location

Located at 642 Johnson St in Victoria, Canada. Those looking to explore will find Saxe Point Park, Moran State Park, and Sequim Bay State Park nearby.

Facilities & Amenities

Best Western Plus Carlton Plaza Hotel has Laundry service, Luggage storage, Elevator, Business facilities, Express check-out, and more.

Business Facilities

For guests traveling for work, Best Western Plus Carlton Plaza Hotel has Business facilities and Computer station available.

Contact

Phone number: 1 250-388-5513

All facilities in Best Western Plus Carlton Plaza Hotel

Fitness Center

Lobby

Accommodation Services

Exterior

Bedroom

Guest Services

Laundry Service
24-hour front desk
Express check-out
Luggage storage
Concierge
Porter

Public Facilities

Elevator
Smoke Free Property
Safety deposit box

Meals & Dining

Breakfast

Business Facilities

Computer station
24-Hour Business Center
Business facilities

Activity & Leisure

TV in Common Area

Transportation

Valet parking

Sports & Recreation

Fitness Facilities

Nearby Facilities

Hair salon
ATM/Bank

Connectivity

Wi-Fi
TEXT

Accommodation Policy & General Information in Best Western Plus Carlton Plaza Hotel

IMPORTANT_NOTICE

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Minimum Age Policy

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 16:00 - to 12:00
Available rooms at Best Western Plus Carlton Plaza Hotel	108
Number of floors in Best Western Plus Carlton Plaza Hotel	7
Another facilities in Best Western Plus Carlton Plaza Hotel	Laundry Service, 24-hour front desk, Express check-out, Luggage storage, Concierge

Frequently asked question in Best Western Plus Carlton Plaza Hotel

What is normal check-in & check-out time at Best Western Plus Carlton Plaza Hotel?

The standard check-in time at Best Western Plus Carlton Plaza Hotel is starting from From 16:00 while the latest check-out time is at Before 12:00

What is the star rating of Best Western Plus Carlton Plaza Hotel?

Best Western Plus Carlton Plaza Hotel is a 3.5-star hotel.

How many floors does Best Western Plus Carlton Plaza Hotel have?

Best Western Plus Carlton Plaza Hotel has 7 floors.

How many rooms are available at Best Western Plus Carlton Plaza Hotel?

Best Western Plus Carlton Plaza Hotel has 108 rooms in total.

What do past guests say about Best Western Plus Carlton Plaza Hotel?

Best Western Plus Carlton Plaza Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Best Western Plus Carlton Plaza Hotel

Overall Ratings & Reviews Best Western Plus Carlton Plaza Hotel

Traveloka (1)

Other sources (1,640)

9.0

Exceptional

From 1,640 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Best Western Plus Carlton Plaza Hotel

Number of reviews per page

Top reviews

Vania

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Nothing in the room . You should buy a bottle of water! No toothbrush no sleeper nothing . Don’t wast your money

SHERIN

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The stay was disappointing. The room was not well equipped and was missing some basic amenities I expected. The elevator had an unpleasant odor throughout my stay, and the street noise was very loud, making it difficult to relax or get a good night’s sleep. Overall, I don’t think the hotel offered good value for the price.

Shamim

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Very nice, friendly, and comfortable hotel. Perfect location for being in a nice area of downtown and within walking distance of Wharf street. Would definitely stay here again.

Kim

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Muhanad

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Clean room

Sunny

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Good staff

RAJIV

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Excellent service

Omotola

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I really liked that the hotel was in such a convenient and accessible location. I barely had to book an Uber to get anywhere, which made getting around so easy. The service at the front desk was also excellent, everyone was friendly and helpful. The only downside for me was the housekeeping. Based on the cleaning we received on the second day of our stay, it didn’t quite meet my expectations. Other than that, I thoroughly enjoyed my stay and would happily come back again.

Ann

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very nice. There were few amenities. There was a coffee machine in the room, but I went to the lobby to get coffee because my companion was still sleeping. There was a machine which I used, but when my roommate tried to use it it didn’t work. They wanted us to use the restaurant. It should be available at all times.

Dian

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great. Friendly and helpful. Air conditioner was pretty dated and rattled through the night making sleep difficult. No complaints otherwise though!

Suhail

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good and clean but keep in mind there is a club downstairs you won't be able to sleep at night.

David

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

No included Brkfst at Crown Plaza but an excellent restaurant attached Room clean & well equipped with plugins, coffee maker, AirCon, TV, Safe,

Sijian

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The only drawback for this hotel is the parking due to its location in the downtown.

Aditya

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We stayed in a king suite fr 6 nights..requested a 15-20 min late checkout, which was denied and were asked fr a 10 min checkout no later than 10 min past 12:00 PM. I travel alot and its very common to checkin early or checkout late. 15 -20 mins is no big deal.. but the staff never bothered about it..

Sebastien

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel! Everything as expected

Brady

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The room was great and beds were comfy. The complimentary espresso machine didn’t work which was a bummer but it was a great location to walk to everything and the rooms were very clean! We would highly recommend it!

Pamela

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The only draw back is that it is valet parking. Street parking is difficult. You need to make sure to give yourself at least fifteen minutes to get your car retreived. Other than that, location is good and excellent customer service. I received daily text from housekeeping to see if I needed anything. Thought that was a "plus" - they did it with a smile.

Hyeyon

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very good

Angela

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This was my first time staying here and was impressed. The hotel was clean, the staff were friendly and helpful, and the location was very walkable. Being downtown there is traffic noise, so light sleepers might not sleep well, but they also left ear plugs by the bed. The valet service for parking was very smooth and never had to wait long for the car!

Sing Lam

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Supreme front desk customer service

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Lobby 4 Best Western Plus Carlton Plaza Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.