Best Western Plus Moncton

Hotel was very clean, breakfast buffet was great.

1st Room was not clean, very cold. 2nd room not much better. Had to wear a coat to eat breakfast.Not going back!

The room was very nice. Happy with the fridge and microwave

Only reason I’m giving a 2 is because we atleast had one helpful staff other wise woulda been a 1 . When we checked in the girl sitting at the desk was unfriendly . We got our keys went to our room and it wasn’t the one we picked we went back down and the girl argued with us oh well it’s prepaid you get what you get . Unless we provided proof of pictures of the room we booked . We finally found the room option we choose that matched the room name I booked went back down and she still argued with us than argued with me that I didn’t book through Expedia even though I had proof and showed emails. Clearly I did or I wouldn’t have been able to check in …. Finally another staff from in back overheard and came out to help get it sorted until we got the room we wanted and Booked but the other front desk Girl argued with that staff in front of us and other guests in the lobby that it’s wrong and they can’t do that even though the girl was explaining to them it’s okay and that she wasn’t looking in correct places . All during this time the staff at the front desk would continue to stare at us giving dirty looks . If I didn’t already pay 256 dollars I woulda grabbed my bags and left .

All the above

l'ensemble de l'hôtel était propre et le personnel était très accueillant.

The room was terrible. Souds everywhere. I pais for a suite over 300$ and i nerver see that before. The room ad dust on headbord of the bed on table. The sofa bed was a mess. I never go back again.

Having the split-room on the ground floor was excellent. I certainly will ask for that room-type again for the quality price that I paid. The split-room was perfectly sized for both, and the jacuzzi was a nicely added touch!

Clean, quiet, good breakfast

I was very disappointed that the pool was under construction and this was not mentioned at booking. That’s the only reason I picked this hotel for my daughter and I. Otherwise the stay was good

Everything was Excellent

Clean room, friendly helpful staff and great breakfast

Perfect!!

The staff are wonderful. Very friendly and helpful. My only disappointment was the pool was closed for renovations ( found out when we arrived) and the cleanliness could have been a little better. I.e a build up of dust /hair in the corners of the bathroom floor and a large stain going down the side of the bed onto the carpet. Other than that the bedding/towels and the rest of the room over all appeared clean.!

Clean room however the pool was out of order so I couldn’t access it if I wanted to!

Not used

An exhaust fan in the bathroom would have been nice.

The place was good except they need to put higher toilet in the rooms they are to low especially when u have bad knees… Thanks for asking but we will not be booking from Hotel. Com again as we paid in us funds and as we should not have as we are both in Canada

The staff was excellent and the motel was clean, breakfast was good. The Heat/Cooling was very noisy. No coffee or tea available in the lobby. Found the hallways very dark. Gave the place a dated look.

The pool was on renovation but nobody communicated on this. We have 2 kids and pool was our priority. We fell like we were fulled around. The room is very small, there were few nasty stains on the carpet. The breakfast was very poor too. In conclusion, for $200 a night it was a disaster