Best Western Plus Moncton

Explore Best Western Plus Moncton
8.2
Very Good
From 1,006 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Best Western Plus Moncton

Number of reviews per page
20
40
Top reviews
Nicole
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Well situated. Nice room with comfortable beds. The kids enjoyed the pool and the adults enjoyed the gym. Breakfast was good as well.
Annie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bien situé ; propre et personnel courtois
Stephanie
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were clean but no closet space and no place to sit in the room. Pool was great had lots of toys for the kids to play with but never any towels available. We always had to go to the front desk to ask for towels.
Joannie
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pratique pour un passage, près de tout!
Melissa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had two rooms to accommodate my big family. They were both very clean, and so was the property!
Xiaodu
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were very disappointed by the speed of the wifi as we either couldn't connect our devices to the wifi or the wifi speed was very slow. The seating for the breakfast was not very intuitive as the overflow area was in a different room. The staff were very friendly and helpful.
Justin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean renovated rooms. Great cleaning staff and good breakfast.
Marc-André
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Les chambres sont petites pour deux adultes et deux enfants, mais les lits étaient confortables. Le déjeuner était bon et près du centre-ville. Arrêt d'un jour sur la route.
Josianne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Personnel super gentil! Déjeuner assez complet. Piscine et jouets pour les enfants un +.
Caroline
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast lady really kind and helpful, clean rooms and towels on a daily basis .
Jacinthe
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff, clean Room et breakfast. The pool was too cold
Cindy
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel Ice machine broken No towels for the pool, told to use our room towels. We had only 2 large towels
Alan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean. The bathroom had a nice shower with movable shower head and shower chair. The pool was nice. The breakfast buffet was very good.
Corinna
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyable stay
Susan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent front desk experience.
Jason
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was clean and staff was top notch. My son said he loved the pool. The only complaint I have is we found the room to be dated and could use a makeover and maybe more lighting in the halls and pool area. Otherwise we really enjoyed our stay and beds were super comfortable
Melissa Megan
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stop on our way home from vacation. Breakfast was great. AC didn’t work in room, but we never asked to change room.
kim
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay
Abby-Lee
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My husband and I stayed here for a week, which is not a cheap stay. We stayed in a king suite, and from the moment we checked in the problems began. We arrived around 7 on Saturday, the front desk staff did not even greet us, I walked to the counter he asked for my credit card. Did not say a word about what he was doing(trip was prepaid), ran my credit card, handed me paper with no explanation. I let this go and we continued to our room. The lock on our room did not work properly the entire week and three times our cards stopped working. We enter the room at $250/night and the couch is broken and sunken in. The bathroom doors paint had been completely destroyed by what looked like a dog. We settled and went to leave for the evening, I told the front desk to ensure I wasn’t charged. He never even acknowledged my words. Everyday, the restaurant staff snapped at my husband, even when he was helping their customers with broken equipment. Breakfast was constantly empty, water was always out in the coolers, and the hotel even ran out of eggs on day 6. The gym was 31 degrees, both AC units did not work and the blinds were broken. No towels in the pool area(not once), one remote in our room did not work. By day five I spoke with GM and was told I couldn’t be compensated due to booking with Expedia. Instead, offered $50 in “rewards” after creating an account. After a $3500 holiday(flight and hotel) I am extremely disappointed and we will find something else next year!
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Patrick
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms are small if each person has luggage. Breakfast was Good.
Number of reviews per page
20
40