Best Western St. Catharines Hotel & Conference Centre

Hotels
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7.8
/10
Pleasant
1,007 reviews

What Guests Say About Their Stay

Adrianna

10.0
/ 10
Staff were so friendly, engaging to families, and made the stay worth it. Rooms are musty, beds are super comfy.

Shawn

10.0
/ 10
The room was clean and the staff at check - in and out were very professional and friendly. While we did not use any of the onsite amenities - pool etc we enjoyed the included breakfast. If you are considering attending the Shaw in Niagara - on - the - Lake this hotel is within easy driving distance (20 mins) and well priced.

Finn

10.0
/ 10
Booked the night for my son and his friends to save commuter time for work. Staff was very helpful getting them checked in and out, they got great use of the amenities.
In the Area
See Map
2 North Service Rd, Regional Municipality of Niagara, Ontario, Canada, L2N4G9

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Best Western St. Catharines Hotel & Conference Centre is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western St. Catharines Hotel & Conference Centre

2 North Service Rd, Regional Municipality of Niagara, Ontario, Canada, L2N4G9
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Lobby Best Western St. Catharines Hotel & Conference Centre
Lobby 2 Best Western St. Catharines Hotel & Conference Centre

Discover More About Best Western St. Catharines Hotel & Conference Centre

General
Near FirstOntario Performing Arts Centre

Location
With a stay at Best Western St. Catharines Hotel & Conference Centre, you'll be centrally located in St. Catharines, within a 10-minute drive of Lake Ontario and Brock University. This family-friendly hotel is 12.2 mi (19.7 km) from Clifton Hill and 12.7 mi (20.4 km) from Fallsview Casino.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Montebello Park - 2.7 km / 1.7 mi
FirstOntario Performing Arts Centre - 2.8 km / 1.8 mi
Meridian Centre - 3.2 km / 2 mi
Lakeside Park Beach - 3.6 km / 2.3 mi
Port Dalhousie Pier Marina - 3.7 km / 2.3 mi
Lake Ontario - 3.9 km / 2.4 mi
Royal Canadian Henley Rowing Course - 5.5 km / 3.4 mi
The Pen Centre - 6.3 km / 3.9 mi
Brock University - 7 km / 4.3 mi
Welland Canals Parkway Trail - 7.5 km / 4.7 mi
Niagara College Niagara-on-the-Lake Campus - 8.7 km / 5.4 mi
Niagara Wine Tour Guides - 9.3 km / 5.8 mi
Royal Niagara Golf Club - 9.4 km / 5.8 mi
Outlet Collection at Niagara - 10 km / 6.2 mi
Welland Canal Lock 7 - 10.1 km / 6.3 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 30.8 km / 19.2 mi
Toronto Pearson Intl. Airport (YYZ) - 104.6 km / 65 mi

The preferred airport for Best Western St. Catharines Hotel & Conference Centre is Toronto Pearson Intl. Airport (YYZ).

Facilities
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at WRIGLEYS SPORTS BAR serving guests of Best Western St. Catharines Hotel & Conference Centre. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. 50-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in Best Western St. Catharines Hotel & Conference Centre

Entertainment Facility Best Western St. Catharines Hotel & Conference Centre
Entertainment Facility
Functional Hall Best Western St. Catharines Hotel & Conference Centre
Functional Hall
Common Space Best Western St. Catharines Hotel & Conference Centre
Common Space
Lobby Best Western St. Catharines Hotel & Conference Centre
Lobby
Accommodation Services Best Western St. Catharines Hotel & Conference Centre
Accommodation Services

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist

Things to Do

  • Indoor pool
  • Picnic area
  • Garden
  • Outdoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Fitness center
  • Game room
  • Mini golf

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Business facilities

Nearby Facilities

  • Gift shop
  • ATM/Banking

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Best Western St. Catharines Hotel & Conference Centre

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 01:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western St. Catharines Hotel & Conference Centre
146
Number of floors in Best Western St. Catharines Hotel & Conference Centre
2
Another facilities in Best Western St. Catharines Hotel & Conference Centre
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Best Western St. Catharines Hotel & Conference Centre

What are available facilities at Best Western St. Catharines Hotel & Conference Centre?
There are top facilites at Best Western St. Catharines Hotel & Conference Centre such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western St. Catharines Hotel & Conference Centre?
The standard check-in time at Best Western St. Catharines Hotel & Conference Centre is starting from 16:00 - 01:00 while the latest check-out time is at Before 11:00
Does Best Western St. Catharines Hotel & Conference Centre provide breakfast?
Yes, Best Western St. Catharines Hotel & Conference Centre provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western St. Catharines Hotel & Conference Centre?
Best Western St. Catharines Hotel & Conference Centre is a 2.5-star hotel.
How many floors does Best Western St. Catharines Hotel & Conference Centre have?
Best Western St. Catharines Hotel & Conference Centre has 2 floors.
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More Reviews from Other Guests in Best Western St. Catharines Hotel & Conference Centre

7.8
Pleasant
From 1,007 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western St. Catharines Hotel & Conference Centre

Number of reviews per page
20
40
Top reviews
Cristina
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast was decent and free parking is nice. The lobby is great, and pool amenities. Staff are very nice. However, this hotel is outdated. The rooms, hallways smells. The washrooms and elevators are small and need to be maintained. Location is perfect but overall I think it’s over priced for the comfort and cleanliness it offers.
Read More
Adrianna
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were so friendly, engaging to families, and made the stay worth it. Rooms are musty, beds are super comfy.
Shawn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean and the staff at check - in and out were very professional and friendly. While we did not use any of the onsite amenities - pool etc we enjoyed the included breakfast. If you are considering attending the Shaw in Niagara - on - the - Lake this hotel is within easy driving distance (20 mins) and well priced.
William
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Decent hotel, very good breakfasts buffet, nice pool area, pleasant staff.
Abdoulaye
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bien dans l’ensemble
Nancy
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Desk staff was great. Breakfast… well it’s included. So it’s passable. The hotel needs to fix and clean certain areas. Cleaning staff. Kind of ok. But it’s not great.
Trevor
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All of it
Finn
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Booked the night for my son and his friends to save commuter time for work. Staff was very helpful getting them checked in and out, they got great use of the amenities.
Erin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were friendly and helpful. They always had a smile for you. I really appreciated that the front desk lady switched our room to an inner room that faced the courtyard instead of the road. It helped with having a way to entertain my young child in a safe environment. Sad the outdoor pool was closed. My husband appreciated that there is a full gym available for guests. I had looked forward to the aquafit class but the instructor was on holidays. The remote to the tv didn’t work and staff replaced it quickly. Which was nice. It was nice to see that the food for the complimentary breakfast was rotated daily. There was a girl training in the restaurant during breakfast. I don’t know if it was that she was training or just her personality but she was great. Really on the ball about making sure the food was topped up and that plates were cleared in a timely manner. It was noticeable when she wasn’t working. Some negatives are the lack of overhead lighting in the room. The bathroom light switch was outside of the bathroom. The door to the bathroom was a real pain as you had little room to scoot around it to get in to the bathroom.
Read More
Daniel
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Older BW hotel so definitely not worth the $320/night I payed.
Patricia
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good breakfast. Little run down in halls but room was clean. One EV parking spot.
Elizabeth
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were exceptional. They went above and beyond.
Raquel
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cute arcade for the kids and EXCELLENT food at the restaurant! Wings were amazing!
Julia
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Generally clean room. Staff is very friendly. Breakfast is alright. The issue is that the rooms are very dated. Or at least the one that we got. Wallpaper is bubbling up and peeling at corners. I know some rooms have been fixed already, but we got the older one.
Eben
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was fine. Comfortable. Very expensive for what it was (long weekend) But it was clean enough and had a pool, small arcade, and complimentary breakfast which was a plus. Some areas looked a little worn and in need of a little TLC. Our room was indoor “pool view” which was awful. It was our fault for not double checking or making a moving request, but our child had a game the next day and needed sleep but pool was wild and noisy until just after 10 making it impossible to sleep until then, and then the pool opened again at 6am making it noisy again. So if you can avoid these rooms, I would. Staff was lovely though. Would in return? Probably not unless it was cheaper or I was in a jam.
Read More
David
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff make the place .. it’s an older property which needs some upkeep. Hot tub was blocked off (for maintenance ?) and Heater in room was very loud. Check in / check out staff were awesome as was the person working breakfast room. I would stay again
Ghazaleh
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very old
Jessica
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Dated, could use a lift but the staff and amenities made up for it.
Susan
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Construction going on that made things a bit difficult to maneuver but room was nice, breakfast good.
Sarah
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean. The breakfast was good. There is a restaurant on site. Building is under construction. Free onsite parking is convenient.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Best Western St. Catharines Hotel & Conference Centre

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,007 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western St. Catharines Hotel & Conference Centre

Number of reviews per page
20
40
Top reviews
Cristina
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast was decent and free parking is nice. The lobby is great, and pool amenities. Staff are very nice. However, this hotel is outdated. The rooms, hallways smells. The washrooms and elevators are small and need to be maintained. Location is perfect but overall I think it’s over priced for the comfort and cleanliness it offers.
Read More
Adrianna
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were so friendly, engaging to families, and made the stay worth it. Rooms are musty, beds are super comfy.
Shawn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean and the staff at check - in and out were very professional and friendly. While we did not use any of the onsite amenities - pool etc we enjoyed the included breakfast. If you are considering attending the Shaw in Niagara - on - the - Lake this hotel is within easy driving distance (20 mins) and well priced.
William
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Decent hotel, very good breakfasts buffet, nice pool area, pleasant staff.
Abdoulaye
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bien dans l’ensemble
Nancy
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Desk staff was great. Breakfast… well it’s included. So it’s passable. The hotel needs to fix and clean certain areas. Cleaning staff. Kind of ok. But it’s not great.
Trevor
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All of it
Finn
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Booked the night for my son and his friends to save commuter time for work. Staff was very helpful getting them checked in and out, they got great use of the amenities.
Erin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were friendly and helpful. They always had a smile for you. I really appreciated that the front desk lady switched our room to an inner room that faced the courtyard instead of the road. It helped with having a way to entertain my young child in a safe environment. Sad the outdoor pool was closed. My husband appreciated that there is a full gym available for guests. I had looked forward to the aquafit class but the instructor was on holidays. The remote to the tv didn’t work and staff replaced it quickly. Which was nice. It was nice to see that the food for the complimentary breakfast was rotated daily. There was a girl training in the restaurant during breakfast. I don’t know if it was that she was training or just her personality but she was great. Really on the ball about making sure the food was topped up and that plates were cleared in a timely manner. It was noticeable when she wasn’t working. Some negatives are the lack of overhead lighting in the room. The bathroom light switch was outside of the bathroom. The door to the bathroom was a real pain as you had little room to scoot around it to get in to the bathroom.
Read More
Daniel
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Older BW hotel so definitely not worth the $320/night I payed.
Patricia
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good breakfast. Little run down in halls but room was clean. One EV parking spot.
Elizabeth
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were exceptional. They went above and beyond.
Raquel
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cute arcade for the kids and EXCELLENT food at the restaurant! Wings were amazing!
Julia
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Generally clean room. Staff is very friendly. Breakfast is alright. The issue is that the rooms are very dated. Or at least the one that we got. Wallpaper is bubbling up and peeling at corners. I know some rooms have been fixed already, but we got the older one.
Eben
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was fine. Comfortable. Very expensive for what it was (long weekend) But it was clean enough and had a pool, small arcade, and complimentary breakfast which was a plus. Some areas looked a little worn and in need of a little TLC. Our room was indoor “pool view” which was awful. It was our fault for not double checking or making a moving request, but our child had a game the next day and needed sleep but pool was wild and noisy until just after 10 making it impossible to sleep until then, and then the pool opened again at 6am making it noisy again. So if you can avoid these rooms, I would. Staff was lovely though. Would in return? Probably not unless it was cheaper or I was in a jam.
Read More
David
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff make the place .. it’s an older property which needs some upkeep. Hot tub was blocked off (for maintenance ?) and Heater in room was very loud. Check in / check out staff were awesome as was the person working breakfast room. I would stay again
Ghazaleh
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very old
Jessica
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Dated, could use a lift but the staff and amenities made up for it.
Susan
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Construction going on that made things a bit difficult to maneuver but room was nice, breakfast good.
Sarah
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean. The breakfast was good. There is a restaurant on site. Building is under construction. Free onsite parking is convenient.
Number of reviews per page
20
40