Chateau Victoria Hotel and Suites

Hotels
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9.2
/10
Exceptional
2,839 reviews

What Guests Say About Their Stay

Erica

10.0
/ 10
We stayed for a 3 day convention and the staff was so helpful, accommodating and kind. We really enjoyed the pool and the ease of the restaurant up top.

Judy

10.0
/ 10
We had a one bedroom suite. Everything was great. The weather was cool and rainy, so we did not use the portable air conditioner. No complaints here.

Judy

10.0
/ 10
We had a suite with a separate bedroom. Everything was pristine the room and the view were magnificent and it’s got a little terrace. You can go out on. Our morning waitress, Emma couldn’t be nicer and we asked for her every day. She gave us great places to shop and was so kind. Our valet Sebastian was fantastic and polite and one of the sweetest people you’ve ever meet. The other valet, Herb, was really terrific in telling us great places to go to that were off the beaten path. One of my favorite services this hotel has is that if a bellhop is not busy, they will take their van and shuttle you to where you want to go in the city for free. We were driven to and picked up from China Chinatown. Everyone in this hotel was very accommodating and I look forward to going back there again in the not too distant future.
In the Area
See Map
740 Burdett Ave, Capital Regional, Victoria, British Columbia, Canada, V8W1B2

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Chateau Victoria Hotel and Suites is located in area / city Victoria. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Chateau Victoria Hotel and Suites

740 Burdett Ave, Capital Regional, Victoria, British Columbia, Canada, V8W1B2
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Discover More About Chateau Victoria Hotel and Suites

Location
Chateau Victoria Hotel and Suites is located in area / city Victoria.

About Chateau Victoria Hotel and Suites

Not all hotel allow guests with pets, but Chateau Victoria Hotel and Suites welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Have fun with various entertaining facilities for you and the whole family at Chateau Victoria Hotel and Suites, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Chateau Victoria Hotel and Suites will also give you a pleasant stay.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Chateau Victoria Hotel and Suites is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Chateau Victoria Hotel and Suites is the right place to stay.

All facilities in Chateau Victoria Hotel and Suites

Entertainment Facility Chateau Victoria Hotel and Suites
Entertainment Facility
Functional Hall Chateau Victoria Hotel and Suites
Functional Hall
Common Space Chateau Victoria Hotel and Suites
Common Space
Lobby Chateau Victoria Hotel and Suites
Lobby
Exterior Chateau Victoria Hotel and Suites
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Computer station

Things to Do

  • Health club
  • Indoor pool

General

  • Banquet
  • Parking

Accessibilty

  • Disabled access friendly
  • Accessible parking

Transportation

  • Area shuttle

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Chateau Victoria Hotel and Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chateau Victoria Hotel and Suites
176
Number of floors in Chateau Victoria Hotel and Suites
18
Another facilities in Chateau Victoria Hotel and Suites
Laundry service, Luggage storage, Express check-out, Porter, Multilingual staff

Frequently asked question in Chateau Victoria Hotel and Suites

What are available facilities at Chateau Victoria Hotel and Suites?
There are top facilites at Chateau Victoria Hotel and Suites such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Chateau Victoria Hotel and Suites?
The standard check-in time at Chateau Victoria Hotel and Suites is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Chateau Victoria Hotel and Suites provide breakfast?
Yes, Chateau Victoria Hotel and Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Chateau Victoria Hotel and Suites?
Chateau Victoria Hotel and Suites is a 3.5-star hotel.
How many floors does Chateau Victoria Hotel and Suites have?
Chateau Victoria Hotel and Suites has 18 floors.
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More Reviews from Other Guests in Chateau Victoria Hotel and Suites

9.2
Exceptional
From 2,839 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chateau Victoria Hotel and Suites

Number of reviews per page
20
40
Top reviews
Doug
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff membeers were outstanding. Very accommodating.
Erica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We stayed for a 3 day convention and the staff was so helpful, accommodating and kind. We really enjoyed the pool and the ease of the restaurant up top.
Murray
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly and very helpful staff.
Judy
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a one bedroom suite. Everything was great. The weather was cool and rainy, so we did not use the portable air conditioner. No complaints here.
Judy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a suite with a separate bedroom. Everything was pristine the room and the view were magnificent and it’s got a little terrace. You can go out on. Our morning waitress, Emma couldn’t be nicer and we asked for her every day. She gave us great places to shop and was so kind. Our valet Sebastian was fantastic and polite and one of the sweetest people you’ve ever meet. The other valet, Herb, was really terrific in telling us great places to go to that were off the beaten path. One of my favorite services this hotel has is that if a bellhop is not busy, they will take their van and shuttle you to where you want to go in the city for free. We were driven to and picked up from China Chinatown. Everyone in this hotel was very accommodating and I look forward to going back there again in the not too distant future.
Read More
Tom
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location, pool is clean, restaurant is good, nice that the windows can open.
Vicki
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking is expensive
LILIAN
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was very comfortable, staff were friendly and efficient. The location of the hotel was very convenient.
Heather
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was conveniently located and well maintained. You will need to use the hotel parking as street parking was limited . The hotel is close to Starbucks, great restaurants and coffee and bakeries.
amy
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Thanks for a great stay! The location was great and breakfast to the room was delicious
tiffany
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient, safe location. Quiet, easy access. Room suite had everything we needed,
Dawn
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was dated but large. We enjoyed the staff and the restaurant.
Darlene
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location
John
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful, clean, and comfortable hotel. Air conditioning is an interior mobile unit, but we never needed it. Otherwise, the rooms are nicely laid out, clean, comfortable, and very accommodating. The staff was incredible. From the first to the last, they were all pleasant, kind, interested, and focused on our happiness and well-being. The hotel is ideally located to downtown Victoria. Easy walk to shops, coffee, retail, and restaurants. Highly recommend.
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Alexandra
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location . Lots to see within walking distance. Staff was friendly and helpful
Terresa
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The apartment was clean. It had a full kitchen with all the utensils and dishes needed. My husband was able to cook us a nice steak dinner in the kitchen. The smoke alarm is right by the kitchen so he set it off. The staff was very prompt to respond. So helpful advice if you cook anything that might get smoky open as many windows as you can. The front desk staff were helpful and friendly. The only recommendation I have is the bedroom door has privacy glass in it so any light you have on in the apartment shines through it. It is hard to sleep if someone stays up or to leave a night light on. I would recommend a black out curtain or a solid door. The 18th floor restaurant with its city views was very nice. We did not use the pool or the hot tub so I cannot review that. I would stay again and I do recommend this hotel.
Read More
Nellie
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is old and needs some renovation, many things were broken or cluse to broken in the room. Some of the front reception were not helpful and useless. The cleaners did a good job cleaning the room every day and the location of the property is prime as it’s close to all the downtown attractions.
Selena
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. The rooms were okay. Parking is $20 a night.
Edward
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location and staff were very helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Chateau Victoria Hotel and Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 2,839 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chateau Victoria Hotel and Suites

Number of reviews per page
20
40
Top reviews
Doug
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff membeers were outstanding. Very accommodating.
Erica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We stayed for a 3 day convention and the staff was so helpful, accommodating and kind. We really enjoyed the pool and the ease of the restaurant up top.
Murray
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly and very helpful staff.
Judy
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a one bedroom suite. Everything was great. The weather was cool and rainy, so we did not use the portable air conditioner. No complaints here.
Judy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a suite with a separate bedroom. Everything was pristine the room and the view were magnificent and it’s got a little terrace. You can go out on. Our morning waitress, Emma couldn’t be nicer and we asked for her every day. She gave us great places to shop and was so kind. Our valet Sebastian was fantastic and polite and one of the sweetest people you’ve ever meet. The other valet, Herb, was really terrific in telling us great places to go to that were off the beaten path. One of my favorite services this hotel has is that if a bellhop is not busy, they will take their van and shuttle you to where you want to go in the city for free. We were driven to and picked up from China Chinatown. Everyone in this hotel was very accommodating and I look forward to going back there again in the not too distant future.
Read More
Tom
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location, pool is clean, restaurant is good, nice that the windows can open.
Vicki
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking is expensive
LILIAN
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was very comfortable, staff were friendly and efficient. The location of the hotel was very convenient.
Heather
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was conveniently located and well maintained. You will need to use the hotel parking as street parking was limited . The hotel is close to Starbucks, great restaurants and coffee and bakeries.
amy
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Thanks for a great stay! The location was great and breakfast to the room was delicious
tiffany
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient, safe location. Quiet, easy access. Room suite had everything we needed,
Dawn
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was dated but large. We enjoyed the staff and the restaurant.
Darlene
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location
John
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful, clean, and comfortable hotel. Air conditioning is an interior mobile unit, but we never needed it. Otherwise, the rooms are nicely laid out, clean, comfortable, and very accommodating. The staff was incredible. From the first to the last, they were all pleasant, kind, interested, and focused on our happiness and well-being. The hotel is ideally located to downtown Victoria. Easy walk to shops, coffee, retail, and restaurants. Highly recommend.
Read More
Alexandra
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location . Lots to see within walking distance. Staff was friendly and helpful
Terresa
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The apartment was clean. It had a full kitchen with all the utensils and dishes needed. My husband was able to cook us a nice steak dinner in the kitchen. The smoke alarm is right by the kitchen so he set it off. The staff was very prompt to respond. So helpful advice if you cook anything that might get smoky open as many windows as you can. The front desk staff were helpful and friendly. The only recommendation I have is the bedroom door has privacy glass in it so any light you have on in the apartment shines through it. It is hard to sleep if someone stays up or to leave a night light on. I would recommend a black out curtain or a solid door. The 18th floor restaurant with its city views was very nice. We did not use the pool or the hot tub so I cannot review that. I would stay again and I do recommend this hotel.
Read More
Nellie
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is old and needs some renovation, many things were broken or cluse to broken in the room. Some of the front reception were not helpful and useless. The cleaners did a good job cleaning the room every day and the location of the property is prime as it’s close to all the downtown attractions.
Selena
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. The rooms were okay. Parking is $20 a night.
Edward
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location and staff were very helpful
Number of reviews per page
20
40