Emerald Hotel & Suites

Hotels
6.0
/10
Pleasant
1,280 reviews

What Guests Say About Their Stay

David
10.0
/ 10
The staff was extremely pleasant and helpful. The room was clean and comfortable.
Charlotte
10.0
/ 10
The room was filthy. There wasn't a clean spot in the room. Bathtub had hair. Walls dirty. Carpet filthy. A/C not adjustable. Broken window glass. Moldy caulk, sink moldy, slow drain, smells of mold. TV good, sheets clean. Entry to building disgraceful. Unsavory characters about. Garbage and cig butts litter outside. Dirty window. Terrible place to stay. Front counter dirty. One elevator out of service. Filthy elevator.
thomas
10.0
/ 10
Walkways A little worn out. Room walls dirty. Linens were great. Bed comfortable.
In the Area
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Sunridge Blvd North East, 2750, Calgary, Alberta, Canada, T1Y 3C2

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Emerald Hotel & Suites is a hotel is located at Calgary. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Emerald Hotel & Suites

Sunridge Blvd North East, 2750, Calgary, Alberta, Canada, T1Y 3C2
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Discover More About Emerald Hotel & Suites

Location


Emerald Hotel & Suites is a hotel is located at Calgary.

About Emerald Hotel & Suites

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Emerald Hotel & Suites exclusively for you.

Emerald Hotel & Suites is a wise choice for travelers visiting Calgary.

All facilities in Emerald Hotel & Suites

Others Emerald Hotel & Suites
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Connectivity

  • Free WiFi
  • Internet point

Transportation

  • Bus/truck parking

General

  • Parking

Accommodation Policy & General Information in Emerald Hotel & Suites

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Emerald Hotel & Suites
150
Another facilities in Emerald Hotel & Suites
Others, Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff

Frequently asked question in Emerald Hotel & Suites

What are available facilities at Emerald Hotel & Suites?
There are top facilites at Emerald Hotel & Suites such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Emerald Hotel & Suites?
The standard check-in time at Emerald Hotel & Suites is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Emerald Hotel & Suites?
Emerald Hotel & Suites is a 2.5-star hotel.
How many rooms are available at Emerald Hotel & Suites?
Emerald Hotel & Suites has 150 rooms in total.
Does Emerald Hotel & Suites provide parking?
Yes, Emerald Hotel & Suites provides parking. Please confirm details directly with the hotel.

More Reviews from Other Guests in Emerald Hotel & Suites

6.0
Pleasant
From 1,280 reviews
Cleanliness

5.8

Room Comfort

5.8

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emerald Hotel & Suites

Number of reviews per page
20
40
Top reviews
Aaron
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They have improved but their cleaning staff need better guidance. Bathtubs and washrooms need more attention
Wai Man
icon-Leisure
Leisure
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

AC so noisy, feel unsafe, never go back again.
Denise
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place needs a facelift or renovation. I arrived late and went straight to bed, so I didn’t notice the conditions. The next morning I was thrown off by the condition. Furniture chewed up at the legs, carpet not all the way to the edges of the room displaying concrete. Bathroom curtains were dirty and bottom of them have that pinkish mold on them. I went to use the microwave and it was filthy!!!! Not just dirty but looks like it had been on fire at some point.
Read More
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was extremely pleasant and helpful. The room was clean and comfortable.
Ishika
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Windows were dirty and toilet seat had stains on it. Toilet paper was wet.
Grace
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Shops nearby
Yoseph
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

cleanness of room, bed,
Rauf
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bad and rude staff. Condition of rooms -dirty. Recommend no one stay here.
Benjamin
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dirty
Stacey
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and staff
Ashley
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was not able to check in due to the computer / debit machines. had to book at another hotel.
Carter
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Um. Don’t stay here.
Kaitlyn
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Okay experience
debhora
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wish they had breakfast. Rooms we very clean though
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They should have a cafeteria for breakfast. Receptionists were friendly and accomodating.
MOHIT
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Extremely Disappointing Experience – Would Not Recommend! I would strongly advise saving your money and spending it elsewhere. There are far better hotels nearby for just a little more. Unfortunately, my stay here was nothing short of dreadful. The room was in poor condition the sheets were dirty, and there were stains and unpleasant odors everywhere. It honestly felt like the soiled sheets were just reused and thrown back on the bed for the next guest. To make matters worse, when I arrived for check-in, the front desk receptionist was nowhere to be found. I had to wait about 10 minutes, and it seemed like he was busy getting the room ready which was hardly reassuring given the state of the room I was about to enter. The mattresses were uncomfortable, and the overall experience was deeply unsettling. I honestly feel traumatized by the condition of the place. I would highly recommend avoiding this hotel at all costs.
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Nick
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

While the hotel looked nice at first glance, stepping off of the elevator on the fourth floor exposed the pungent smell of pee and cigarette smoke that is in the carpet/walls. We knew we were in for it then. Although neighbors were very respectful (not loud), the mattress had more spring than padding, and the internet connection was poor at best, non-existent at worst. In sum, Emerald is ok for one night if you need to get up early and go to the airport. Not sure if it’s a good idea for longer or if you would want to bring your kids here.
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Aashit
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Avoid staying at this hotel. Should not be supported by Expedia.
Asma
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Needs improvement
Satnam
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Emerald Hotel & Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.0
Pleasant
From 1,280 reviews
Cleanliness

5.8

Room Comfort

5.8

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emerald Hotel & Suites

Number of reviews per page
20
40
Top reviews
Aaron
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They have improved but their cleaning staff need better guidance. Bathtubs and washrooms need more attention
Wai Man
icon-Leisure
Leisure
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

AC so noisy, feel unsafe, never go back again.
Denise
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place needs a facelift or renovation. I arrived late and went straight to bed, so I didn’t notice the conditions. The next morning I was thrown off by the condition. Furniture chewed up at the legs, carpet not all the way to the edges of the room displaying concrete. Bathroom curtains were dirty and bottom of them have that pinkish mold on them. I went to use the microwave and it was filthy!!!! Not just dirty but looks like it had been on fire at some point.
Read More
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was extremely pleasant and helpful. The room was clean and comfortable.
Ishika
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Windows were dirty and toilet seat had stains on it. Toilet paper was wet.
Grace
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Shops nearby
Yoseph
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

cleanness of room, bed,
Rauf
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bad and rude staff. Condition of rooms -dirty. Recommend no one stay here.
Benjamin
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dirty
Stacey
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and staff
Ashley
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was not able to check in due to the computer / debit machines. had to book at another hotel.
Carter
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Um. Don’t stay here.
Kaitlyn
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Okay experience
debhora
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wish they had breakfast. Rooms we very clean though
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They should have a cafeteria for breakfast. Receptionists were friendly and accomodating.
MOHIT
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Extremely Disappointing Experience – Would Not Recommend! I would strongly advise saving your money and spending it elsewhere. There are far better hotels nearby for just a little more. Unfortunately, my stay here was nothing short of dreadful. The room was in poor condition the sheets were dirty, and there were stains and unpleasant odors everywhere. It honestly felt like the soiled sheets were just reused and thrown back on the bed for the next guest. To make matters worse, when I arrived for check-in, the front desk receptionist was nowhere to be found. I had to wait about 10 minutes, and it seemed like he was busy getting the room ready which was hardly reassuring given the state of the room I was about to enter. The mattresses were uncomfortable, and the overall experience was deeply unsettling. I honestly feel traumatized by the condition of the place. I would highly recommend avoiding this hotel at all costs.
Read More
Nick
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

While the hotel looked nice at first glance, stepping off of the elevator on the fourth floor exposed the pungent smell of pee and cigarette smoke that is in the carpet/walls. We knew we were in for it then. Although neighbors were very respectful (not loud), the mattress had more spring than padding, and the internet connection was poor at best, non-existent at worst. In sum, Emerald is ok for one night if you need to get up early and go to the airport. Not sure if it’s a good idea for longer or if you would want to bring your kids here.
Read More
Aashit
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Avoid staying at this hotel. Should not be supported by Expedia.
Asma
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Needs improvement
Satnam
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40