Fairfield by Marriott Niagara Falls, Canada

Beautiful room and clean. Breakfast was OK.

It was ok.

Location Convenient, 15 minutes bus ride away from Go Station. Walking distance to both Clifton Hill and the Falls. Room The room is overall clean and welcoming. The only unclean spot is at the shower, a bit of black mould on the edges there and some hair from the previous guests left on its wall. Noise Issues Soundproofing needs some work. Door doesn’t block sound and every time guests next door close their door would make a startling “bang”. The walls are thin and don’t block sounds as I can clearly hear that the guests next door were having s*x at the AMs. The low rumbling plumbing was audible and the vibration it makes is distracting. You won’t get a good sleep if you’re a light sleeper. Breakfast It’s the best breakfast among hotels at similar price points. They’ve a wide selection of hot food: cage-free eggs, omelettes, french toasts, waffles, home fries, sausage and bacon. 5 types of cereals, yogurt, milk cartons, bagels, bread slices as well as various toppings such as almonds, pumpkin seeds, walnuts, raisins, chocolate chips for your waffle/yogurt toppings. And of course they’ve the usual coffee and tea as well as orange, apple and grapefruit juices. The dinning area is spacious and open, with lots of windows to let in sunlights and the breakfast time was an extensive 4 hours (6:30-10:30) so you won’t have to worry about the crowd or needing to wake up too early for breakfast. Overall great hotel, 1 star off for the noise and cleanliness issues listed above.

Indians running this place..

We faced a serious security issue during our stay. On the second day, housekeeping failed to close our room door properly, leaving it unsecured for approximately 10 hours while we were away. Anyone could have pushed the door open. When we reported this to the receptionist, the staff took it very lightly. At checkout, we asked if management had been informed, and were told that “they will look into it.” The only compensation offered was free parking for one night, which felt dismissive and completely inappropriate for a security breach of this level. This experience was pathetic, insulting, and deeply disappointing. We chose Fairfield by MARRIOTT because of the brand’s reputation for safety and professionalism. Instead, our belongings — and our family’s privacy — were left exposed for 10 hours on New Year’s Eve, one of the busiest nights of the year. This stay has seriously damaged our trust in the Marriott brand.

The double queen room with a sofa bed was clean, comfortable, and had ample amounts of space for a family of four. Here are some things to keep in mind when staying here: 1) No complimentary bottles of water offered 2) Pool area was chilly during our stay, and the pool itself wasn't heated. If you plan on taking a dip during the colder months, good luck. 3) The wooden bedframes in our room stuck out slightly beyond the mattresses; we ended up bumping into them a bit specially when the room eas dark. 4) Breakfast was hit or miss, but at least it was complimentary with our booking Overall the location and the clean rooms were the standout factors during our stay.

Overall, I was mostly satisfied, but it seemed like the bed sheets were not changed and were reused. There were a lot of hairs on the bed sheets

We very much enjoyed our stay. Parking waa great, helpful that we could go in and out of the lot. Room waa comfortable, only complaint was that the heat/air was very loud. Breakfast was very good and the pool was nice. Perfect walkable area with kids. Would stay again

I was disappointed to find that the room was not up to par in terms of cleanliness and overall quality.

Pro: Staff were friendly, free breakfast, good location. Con: my room was bit small, elevator was super slow, swimming pool is smaller than average, breakfast was decent however lack of variety.

clean room : 4/5 staff : 4/5 amenities : 4/5

Staff rude , doesn’t know how to handle customers

overall room, staff are very good

Clean organized

Good stay

good rooms

Heating unit in the room malfunctioned, half the night was super hot. The other half the night was super cold., when I brought it to the manager‘s attention, I was told that you need to tell us about these things, from my perspective these things should be working before you check into the room, they took the parking fee off of the room, but gave lip service for the rest, won’t be returning to this hotel

Our room this time was good until we went to use the toilet. There were poop stains in the bowl. So our washroom was not cleaned. It was disgusting and there are no toilet brushes so I had to use my pee to clean it off and it still was there. Took a couple more times to clean off the poop stains.

Clean room, friendly staff and good breakfast.

Yes