Fairmont Empress

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9.4
/10
Exceptional
2,950 reviews

What Guests Say About Their Stay

Derek

10.0
/ 10
The best of the best! High Tea was one of the best meals of my entire existence/life.

Shaun

10.0
/ 10
The Empress is a truly great hotel. The staff was amazing, the rooms were very nice - comfortable and clean, and the meals we had were delicious with amazing service. The location is perfect right in the middle of the city. All of the staff are so friendly all the time and willing to help you out and go the extra mile.

Amy

10.0
/ 10
The staff at the Fairmont Empress top-notch. Everyone we connected with over our four-night stay was warm and personable went out of their way to be of service. It is a beautiful hotel centrally located on the waterfront with excellent amenities (pool, gym, sauna, hot tub).
In the Area
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721 Government St, Capital Regional, Victoria, British Columbia, Canada, V8W1W5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel is located at Victoria. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Empress

721 Government St, Capital Regional, Victoria, British Columbia, Canada, V8W1W5
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Lobby Fairmont Empress
Lobby 2 Fairmont Empress

Discover More About Fairmont Empress

General
Near Miniature World

Location
With a stay at Fairmont Empress, you'll be centrally located in Victoria, steps from Maritime Museum of British Columbia and within a 5-minute walk of British Columbia Parliament Building. This family-friendly hotel is 0.2 mi (0.3 km) from Victoria Bug Zoo and 0.2 mi (0.4 km) from Victoria Harbour.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Government Street - 0.1 km / 0.1 mi
Destination Greater Victoria - 0.2 km / 0.1 mi
Victoria Conference Centre - 0.2 km / 0.2 mi
Royal BC Museum - 0.3 km / 0.2 mi
Miniature World - 0.3 km / 0.2 mi
Maritime Museum of British Columbia - 0.3 km / 0.2 mi
The Vic Theatre - 0.3 km / 0.2 mi
British Columbia Parliament Building - 0.3 km / 0.2 mi
Victoria Bug Zoo - 0.4 km / 0.2 mi
Thunderbird Park - 0.4 km / 0.2 mi
Steamship Terminal - 0.4 km / 0.2 mi
Bay Centre - 0.4 km / 0.3 mi
Victoria Harbour - 0.5 km / 0.3 mi
Beacon Hill Park - 0.5 km / 0.3 mi
Greater Victoria Public Library - 0.6 km / 0.4 mi

The nearest airports are:
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 0.3 km / 0.2 mi
Victoria Intl. Airport (YYJ) - 26.5 km / 16.5 mi
Roche Harbor, WA (RCE) - 272.1 km / 169.1 mi
Friday Harbor, WA (FRD) - 258.8 km / 160.8 mi
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 256.6 km / 159.5 mi

The preferred airport for Fairmont Empress is Victoria Intl. Airport (YYJ).

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has 22600 square feet (2100 square meters) of space consisting of a conference center and meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite with American cuisine at Q at the Empress, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 431 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

All facilities in Fairmont Empress

Entertainment Facility Fairmont Empress
Entertainment Facility
Functional Hall Fairmont Empress
Functional Hall
Common Space Fairmont Empress
Common Space
Lobby Fairmont Empress
Lobby
Exterior Fairmont Empress
Exterior

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast
  • Vegetarian meal

Transportation

  • Bicycle rental
  • Limo or town car service
  • Valet parking (surcharge)

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop
  • Shops

Sports and Recreations

  • Fitness center

Things to Do

  • Indoor pool
  • Garden
  • Outdoor facilities
  • Picnic area
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle (surcharge)

Public Facilities

  • Coffee/tea in lobby
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Accommodation Policy & General Information in Fairmont Empress

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Children pool, Breakfast, Vegetarian meal, Bicycle rental, Limo or town car service

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Empress?
The standard check-in time at Fairmont Empress is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Empress?
Fairmont Empress is a 4.5-star hotel.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
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More Reviews from Other Guests in Fairmont Empress

9.4
Exceptional
From 2,950 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The best of the best! High Tea was one of the best meals of my entire existence/life.
jiachun
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Highly recommended for anyone
Regan
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The premium dollar used to be worth it, overpriced now
Deb
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great trip. Everything is in walking distance.
Shaun
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The Empress is a truly great hotel. The staff was amazing, the rooms were very nice - comfortable and clean, and the meals we had were delicious with amazing service. The location is perfect right in the middle of the city. All of the staff are so friendly all the time and willing to help you out and go the extra mile.
Jesse
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Susan M
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There is no downside to this hotel.
Stacey
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This beautiful, historical hotel is somewhere I have always wanted to stay, but found it fell short. I travel extensively and the Fairmont Embassy is not worth the price. What is offered in the room does not match the price and the hotel amenities are not available to all. It is a gorgeous building, save yourself the expense of a stay, instead enjoy a meal at the Q and stay somewhere else.
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Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Exceptional service, staff and amenities with a great atmosphere.
Amy
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff at the Fairmont Empress top-notch. Everyone we connected with over our four-night stay was warm and personable went out of their way to be of service. It is a beautiful hotel centrally located on the waterfront with excellent amenities (pool, gym, sauna, hot tub).
Kelly
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Gorgeous heritage hotel, family friendly
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were helpful and pleasant. The room itself was dated. We found the bathroom shower was very small It was hard to step into the tub to reach area of the shower head. We are seniors and appreciate space while showering for safety as well. We also noted the hot and cold water kept changing temperatures. When we mentioned this it was explained that the renovations of the rooms had been done on the higher floors first. We were on 14th floor. We asked the concierge about a good nearby restaurant for breakfast ( as there was a long lineup in the hotel). (Hardbean Brunch) and it was great!
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Alagarsamy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

location
Thoa
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at the hotel, it was very clean and convenient in every way. We chose a room with a harbor view , the hotel staffs were really helpful and enthusiastic , the hotel has an excellent location, and the pool area was beautiful, clean, and safe for the kids. I have an autistic child but she absolutely loved the hotel and just wanted to stay at the hotel to enjoy the view and go swimming.
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JOOSUNG
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were very friendly.
Pui Yu
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room Services is detall. As my experience ONCE for every room cleaning but Fairmont Came up for get ready for customs Bed time in evening time. Let me feel nice and warm by caring like my family
Ada Fung-Ying
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and beautiful garden
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great central hotel to spend Canada Day at
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The property is in a pretty location and was just ok. Next time I’ll stay somewhere else.
Antonietta
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is so nice and impressive. It is centrally located. The rooms had high ceilings, comfortable beds and amenities. Worth it
Number of reviews per page
20
40

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Exterior 4 Fairmont Empress

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.