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Hotel Charles-Alexandre
Hotels
8.8
/10
Very Good
322 reviews
What Guests Say About Their Stay
Julian
10.0
/ 10
No late reception service, but clear and easy instructions to access the premises.
IBTESAM
10.0
/ 10
I enjoyed my 4-night solo stay at Charles-Alexandre. The Staff are supportive and responsive. Breakfast options were limited, maybe they could include some eggs, cereal and fresh fruit on the weekends. The mattress was in good shape and I was able to sleep restfully.
Matthew
10.0
/ 10
Great location. Short walk to Old Quebec and lots of restaurants in the area
In the Area
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91 Grande Allée Est, Québec, Capitale-Nationale, Canada, G1R 2H5
Main Facilities
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WiFi
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Available Room Types in Hotel Charles-Alexandre
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What's around Hotel Charles-Alexandre
91 Grande Allée Est, Québec, Capitale-Nationale, Canada, G1R 2H5
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Discover More About Hotel Charles-Alexandre
Location
Hotel Charles-Alexandre is located in area / city Quebec .
About Hotel Charles-Alexandre
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Charles-Alexandre.
With all facilities offered, Hotel Charles-Alexandre is the right place to stay.
All facilities in Hotel Charles-Alexandre
Others
General
- Parking
- Reception hall
- Fireplace in lobby
- Parking (surcharge)
Hotel Services
- Express check-in
- Newspaper in lobby
- Tours
- Express check-out
Things to Do
- Picnic area
- Garden
Public Facilities
- Others
- Smoke-free area
Nearby Facilities
- Hair salon
- ATM/Banking
Connectivity
- Free WiFi
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Charles-Alexandre
Important Note
- Uncovered self parking fee: CAD 28.74 per night
- Pet fee: CAD 28.74 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: CAD 200 per stay
We have included all charges provided to us by the property.
This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Available rooms at Hotel Charles-Alexandre | 23 |
Number of floors in Hotel Charles-Alexandre | 2 |
Another facilities in Hotel Charles-Alexandre | Parking, Reception hall, Fireplace in lobby, Parking (surcharge), Express check-in |
Frequently asked question in Hotel Charles-Alexandre
What are available facilities at Hotel Charles-Alexandre?
There are top facilites at Hotel Charles-Alexandre such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Charles-Alexandre?
The standard check-in time at Hotel Charles-Alexandre is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Charles-Alexandre?
Hotel Charles-Alexandre is a 3.0-star hotel.
How many floors does Hotel Charles-Alexandre have?
Hotel Charles-Alexandre has 2 floors.
How many rooms are available at Hotel Charles-Alexandre?
Hotel Charles-Alexandre has 23 rooms in total.
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More Reviews from Other Guests in Hotel Charles-Alexandre
Other sources (322)
8.8
Very Good
From 322 reviews
Cleanliness
9.4
Room Comfort
8.2
Location
9.2
Service and Facilites
9.2
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Traveler Reviews Hotel Charles-Alexandre
Number of reviews per page
20
40
Top reviews
Dennis
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great Location. Not having a staff member onsite is interesting as is the all-electronic access. The staff was most responsive though remote. We are in our 70’s and in good shape but dragging luggage and ourselves up 33 stairs to our room was a burden. At least a disclosure that there is no elevator would be good.
Ruth
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location. Lol 34 stairs to reach bedrooms!@@
yasmin
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The room was extremely small. Cannot even walk properly. The shower stall was super tiny.
They charged us more than quotes by Hotels.com and I am following up since 10 days for the receipt breakup and they are just not sending it. I had pay at property so they are obliged to give me the receipt.
Rhonda
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Clean , walkable , easy access at checkin , close to everything
Carol
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice room. clean bathroom. only issue is there’s beeping sound we don’t know where it’s coming from
Behrouz
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel was cozy and clean
Annette
with Friends
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
There are new owners, new processes & plenty of chaos & confusion about reservations, check in, securing your keys, obtaining breakfast vouchers. Even getting basic towels in your room is a monumental task. I have been a customer for more than 20 years. This time I hosted international guests after bragging about this property. How embarrassing & disappointing. When I asked to speak with the new owners to share my feedback privately, it was a request ignored. Not going back!
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Carol
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
I was there for a girls trip, parking is limited, room was clean, were left with less than half a roll of toilet paper and promised another roll would be delivered the next day, it never arrived we ended up using kleenex. The mobile key can't be shared with others in the room and expired 3 hours prior to scheduled check-out. There are no instructions for the coffee machine. The doorstop in the room is a danger, my friend stubbed it and cut her foot, another solution should be used.
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Siva Keerthi
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
That’s an excellent quality stay for us at such a reasonable price.
Drew Ernestine
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Cute property
paul
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
For the short time I was there, pretty awesome place, I could've ventured further going down the road,lots to see A+...
Olina
Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
No one at the reception, it is difficult to get help. Also the stairs smelled of bug spray, which was too intense. We had to wait a lot to get the keys, and then code didn't work timely.Location is good otherwise. And room itself was clean.But a hotel needs a good reception.
Vanburen
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Good
Verified traveler
Friends and Family
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
It was a cosy hotel with charming details. No one at the reception, though, and no breakfast although the hotel came up as an alternative when I searched "bed and breakfast".
Julian
Business
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
No late reception service, but clear and easy instructions to access the premises.
Michelle
Leisure
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Lovely hotel in a central location. The place could use some softer pillows and do beware the 2nd floor staircase if you have mobility issues.
Walter
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The hotel is immaculate and the neighborhood magical!
Andrii
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Very clean and quiet place to stay. The city center is a 15-20 min walk from the hotel. Breakfast is included in the price and the restaurant is located 3 min walk from the hotel. Parking is within the property and has 1 CCS charger for your EV. 4/5 only because parking is not included in the price and it is 17$/day (Hotel description doesn't have this information on Expedia)
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Anne-Marie
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
All good.
Kelly
Friends and Family
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
We chose this hotel because of good reviews, proximity to Musée des beaux arts, and availability of electric car charging. It was a great choice.
Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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