Hôtel Le Clos Saint-Louis - Par Aneyro

We stayed at Hôtel Le Clos Saint-Louis for five nights and overall had a pleasant stay, keeping in mind that this is a 3-star hotel. The location is excellent, situated inside the walls of Old Québec and within easy walking distance of restaurants, shops, and major attractions. This is a self check-in property with no staff on site. Access codes and room details are sent by text the day before arrival. While there is no on-site staff, responses to calls and texts were quick and helpful. We stayed in Room 18 on the main floor. Despite this, the room was quiet, clean, and quite spacious. It could benefit from a small table and chairs, as there is plenty of room for them. The main drawback was the view of the back parking lot for the duration of the stay. The in-room Nespresso machine was very loud and may be nearing the end of its life. The bathroom had a few issues: weak shower pressure, a non-functioning handheld wand, flickering light switches, and a bathroom fan that took several minutes to start. The main sitting room fireplace had no instructions posted. When we called to ask, we were told it was not operational, which did not appear to be accurate. A shared kitchen in the basement offers extra coffee pods, fridge, ice, toaster, microwave, and dishes. Housekeeping is provided every second day, and onsite parking is limited. A late check-out was available at an additional cost of $46. A small seasonal note: the Christmas tree was nicely done, but more decorating elsewhere

No receptionist. Online check in was confusing and takes away from the experience. Cleaning crew do not dress professionally. They look like a bunch of homeless people who got in the hotel! There is no elevator for disabled people snd the stairs are very steep and narrow. No one to help with carrying luggage up to the 3rd or 4th floors. This hotel is not suitable for elderly people!

Hotel was very close to everything.

We've actually stayed once before at the Hotel Le Clos Saint-Louis in 2021. In fact, my now husband proposed to me in the room he had booked. It was charming and clean, with a brand new bathroom. This stay however was not at all the same. The room we had booked was run down and old, the dining set had a very dirty chair and crumbs all over the floor. The bathroom was old and run down. We really wanted to shower after the train and we opted not to because the shower bath combination did not look good. The room was also freezing. I had requested extra blankets because I know I get cold easily. They did not supply them and there was no one at the front desk at our arrival. We barely slept as it was so cold. This experience disappointed us, as we thought we could return here when we came back to Quebec City as a fond memory of our engagement. Unfortunately, we will not be returning based on the quality of our stay,

Emplacement profit. Arrivée autonome facile. Nous étions au dernier étage et il y faisait très chaud par contre

A very quaint and beautiful place to stay

Location was excellent and close to all the Old City has to offer. Check in was straightforward and it was nice not to have to remember to take a key! The hotel checked in with each day via text to ensure all was well. Would definately stay there in the future.

Clean room! Loved the vibe of this place to it was so cute and cozy! We were also able to check into our room early which is so helpful when you don’t want to have to lug around your suitcase especially in the snow.

The location of this hotel is perfect, truly you couldn't ask for a better location and price. It is right in the middle of Old Quebec. My mom and I had a great stay, the staff was super helpful and friendly. You do have to reserve parking and we were a little confused where the parking was. However, the staff helped us immediately, which we were very grateful for. The room was lovely, the only downsize is the rooms are not sound proof. For us this wasn't an issue but if you are a light sleeper, you might want to keep this in mind.

Friendly staff close to everything within walking . Lots of stores, restaurants. Lots of history Will return

The room was clean and super cute. Perfect stay

J’ai passé un très bon séjour à l’Hôtel Le Clos Saint-Louis. L’arrivée et le départ étaient simples et rapides grâce au système de serrures à clavier, et l’endroit a énormément de charme. On a vraiment l’impression de séjourner dans une maison patrimoniale ou chez de vieux proches — chaleureux, calme et rempli de caractère. La suite offrait d’excellentes commodités : machine Nespresso, bouilloire, télévision, baignoire massage, Wi-Fi gratuit et tous les essentiels de l’hôtel comme les serviettes, les draps et les produits de toilette. Tout était bien entretenu et les appareils étaient modernes. Quelques petits points à améliorer : un peu de poussière sur certains meubles et coins de tapis (typique des maisons anciennes), et certaines parties du décor et des installations auraient besoin de retouches. La salle de bain était aussi assez froide durant mon séjour. L’hôtel comporte des escaliers très raides et aucune réception sur place, ce qui peut ne pas convenir à tout le monde — même si l’équipe bilingue répond très rapidement par téléphone ou message. Le stationnement est disponible à l’arrière (environ cinq places), mais sans accès arrière et non pavé, ce qui peut être glissant en hiver. Dans l’ensemble, un séjour charmant dans un hôtel patrimonial avec de bonnes commodités, une communication rapide et beaucoup de caractère. Un solide 4 étoiles — j’y retournerais volontiers.

Room was spacious and clean. The location is ideal to explore the city and the area outside the fortifications. Kettle, coffee maker both available. Clean towels and nice bedding. Has an old character to the entire hotel. Well secure with safety codes and wifi.

We Loved it!

The staff was super friendly and nice! The room was beautiful but a bit dark (and cold). Overall clean and nice.

Room was not stocked with toilet paper and we need to look for it in the basement. Temperature in the room is really hot. We assumed it was a non smoking but smelled weed. We stayed for two days and the room was not tidy up.

Communications were very clear and quick, detailed and accurate responses. Self check-in was very easy. The hotel is in a very old building and has a lot of character, but the rooms are spacious, comfortable and clean. We have stayed there a few times, great value and location

The location was great. Very close to shops and restaurants within the walled city. The lack of on site staff meant it took time for things to happen. Needed the sheets changed upon arriving, took several hours and they left the dirty sheet in the room while we were out. Otherwise, clean and response by text message was immediate.

Enjoy staying in the historic area. Easy walking everywhere.

So close to all restaurants, Quebec city Frontenac Castle, Views of St-Laurence river, Thank you so much