Ice Suites

Hotels
6.6
/10
Pleasant
149 reviews

What Guests Say About Their Stay

Karen

10.0
/ 10
The unit we rented had a HUGE balcony that we weren’t expecting, was clean enough for us. There was a broken closet door and some minor cosmetic damage but nothing that interrupted our stay. Close to everything!! Shopping, Roger’s and Scotiabank Centre, CN Tower, Ripley’s Aquarium and many restaurants and a grocery store. Check in information didn’t come until 12 hours before arrival and then just a few hours before arriving. Which was stressful to me - but it all went smoothly!

Virginie

10.0
/ 10
I had the most wonderful view of the CN Tower and Rogers Centre. I absolutely adored my journey at the Ice Suites and will absolutely come back and stay here again. Great place.

Teresita

10.0
/ 10
Very accessible going to subway, bus station grocery, restaurants, foodcourt amd shopping centre.
In the Area
See Map
12 York Street, Toronto, Ontario, Canada, M5J 0A9

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Ice Suites is a hotel is located at Toronto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ice Suites

12 York Street, Toronto, Ontario, Canada, M5J 0A9
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Exterior Ice Suites
Exterior 2 Ice Suites

Discover More About Ice Suites

General


Near Scotiabank Arena

Location


With a stay at Ice Suites in Toronto (Downtown Toronto), you'll be a 4-minute walk from Scotiabank Arena and 7 minutes by foot from Ripley's Aquarium of Canada. This hotel is 0.4 mi (0.7 km) from Rogers Centre and 0.4 mi (0.7 km) from CN Tower.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Scotiabank Arena - 0.3 km / 0.2 mi
Queen's Quay Terminal - 0.4 km / 0.3 mi
Harbourfront Centre - 0.5 km / 0.3 mi
Ripley's Aquarium of Canada - 0.6 km / 0.3 mi
Lake Ontario - 0.6 km / 0.3 mi
Toronto-Dominion Centre - 0.7 km / 0.4 mi
Rogers Centre - 0.7 km / 0.4 mi
CN Tower - 0.7 km / 0.4 mi
Metro Toronto Convention Centre - 0.8 km / 0.5 mi
Roy Thomson Hall - 0.8 km / 0.5 mi
Jack Layton Ferry Terminal - 0.8 km / 0.5 mi
Hockey Hall of Fame - 0.9 km / 0.6 mi
Meridian Hall - 0.9 km / 0.6 mi

The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 2.1 km / 1.3 mi
Toronto Pearson Intl. Airport (YYZ) - 26.1 km / 16.2 mi

The preferred airport for Ice Suites is Toronto Pearson Intl. Airport (YYZ).

Renovations


This property is closed from January 26 2025 to January 31 2027 (dates subject to change).

Business Facilities


Featured amenities include express check-in, a 24-hour front desk, and laundry facilities.

Rooms


Make yourself at home in one of the 11 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 46-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and washers/dryers.

All facilities in Ice Suites

Common Space Ice Suites
Common Space
Exterior Ice Suites
Exterior
Others Ice Suites
Others

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Express check-in
  • 24-hour Receptionist

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Ice Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 05:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 05:30 - to 11:00
Available rooms at Ice Suites
11
Another facilities in Ice Suites
Smoke-free area, Express check-in, 24-hour Receptionist, Free WiFi, Disabled access friendly

Frequently asked question in Ice Suites

What are available facilities at Ice Suites?
There are top facilites at Ice Suites such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ice Suites?
The standard check-in time at Ice Suites is starting from 16:00 - 05:30 while the latest check-out time is at Before 11:00
What is the star rating of Ice Suites?
Ice Suites is a 2.5-star hotel.
How many rooms are available at Ice Suites?
Ice Suites has 11 rooms in total.

More Reviews from Other Guests in Ice Suites

6.6
Pleasant
From 149 reviews
Cleanliness

6.8

Room Comfort

6.8

Service and Facilites

6.2

Sort by
Most Relevant
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Traveler Reviews Ice Suites

Number of reviews per page
20
40
Top reviews
Tierra
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Nice view, close to the arenas, great prls
Jennifer
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Needs some RLC. Can tell this is a rental/investment property. Needs a good clean, a paint job and maybe a few items here and there for convince but this could be sooo much better. Area is perfect.
arne
icon-Business
Business
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I couldn’t get a room
Kelsey
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Convenient location and on the PATH. The place needs a bunch of TLC. Lamps need lightbulbs to work. The sofa is awful as the springs are gone. If you plan on spending time in the condo, I wouldn't stay here again. If you are a bunch of guys coming in for a game/weekend, it is fine.
Carissa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

So close to the Roger’s centre for Taylor so can’t complain much. Some things were broke or just didn’t seem well thought out and our bed didn’t have a sheet so we put one on
Chinenye
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

It was for one night but it was worth what I paid for the room. Wish I was there longer though.
Melissa
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This is not a hotel like I initially thought it was but it was still a good spot. Although check in was supposed to be 4pm we did not meet with the agent until 4:30pm.
Winona
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Stunning view of CN TOWER and the airport 😊. Thank you so much.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The unit we rented had a HUGE balcony that we weren’t expecting, was clean enough for us. There was a broken closet door and some minor cosmetic damage but nothing that interrupted our stay. Close to everything!! Shopping, Roger’s and Scotiabank Centre, CN Tower, Ripley’s Aquarium and many restaurants and a grocery store. Check in information didn’t come until 12 hours before arrival and then just a few hours before arriving. Which was stressful to me - but it all went smoothly!
Read More
Virginie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

I had the most wonderful view of the CN Tower and Rogers Centre. I absolutely adored my journey at the Ice Suites and will absolutely come back and stay here again. Great place.
Rebecca
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Would stay again
Kelly
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

We paid but did not end up staying. I was trying to get a hold of this venue for WEEKS to confirm a simple request and they were impossible to get in touch with. Emails, calls, messages on hotels.com- all unanswered. Magically, the day we were supposed to check in-they answered my message on hotels.com in an instant. I booked an alternate hotel because I wasn’t even sure this place existed and I had two minors I was traveling with from another country and couldn’t risk being stranded. Absolutely terrible customer service. Hotels.com tried but honestly left a lot to be desired. I think this property should be removed from the site. Would also love my money back.
Read More
Houssam
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great but expensive
Nicole
icon-Leisure
Leisure
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Received multiple spam emails asking to meet at other location for checkin. Also for private info. Also a man came to my door asking for my info saying he was maintenance. When I wouldn’t give him my info he wouldn’t leave the hall and kept saying he was supposed to be there and I wasn’t supposed to be in the room etc. He kept saying open the door and I refused. Allegedly he said they had moved my room in system and didn’t tell him. So he finally left the hall but it was very uneasy feeling.
Read More
Kezia
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

There is no parking. the washroom sink in Room 4806 is not working.when I reached out to the property contact through WhatsApp there was no substantial support provided so the sink remained in the same condition throughout the stay Wifi information was not presented.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

x
Thomas
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I enjoyed my stay. Some issues with tv on first night, no cable. Moved at 8 pm to unit with cable. Next day technician had to reconnect tv to internet. I’m a senior and found the shower a bit unsafe since no tails in tub & no grips on floor. Otherwise a good unit. Would book again but would want to ensure cable tv is working.
Read More
Melanie
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

This is not a hotel. Keys are handed to you outside. The room was decent though.
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Overall a pleasant experience. Property was clean and fresh. Had to wait until 6pm for cleaners to finish before checking in.
Sirjay
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Fire alarm went off twice and we got stuck in the elevator on my birthday!!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Ice Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 149 reviews
Cleanliness

6.8

Room Comfort

6.8

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ice Suites

Number of reviews per page
20
40
Top reviews
Tierra
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Nice view, close to the arenas, great prls
Jennifer
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Needs some RLC. Can tell this is a rental/investment property. Needs a good clean, a paint job and maybe a few items here and there for convince but this could be sooo much better. Area is perfect.
arne
icon-Business
Business
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I couldn’t get a room
Kelsey
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Convenient location and on the PATH. The place needs a bunch of TLC. Lamps need lightbulbs to work. The sofa is awful as the springs are gone. If you plan on spending time in the condo, I wouldn't stay here again. If you are a bunch of guys coming in for a game/weekend, it is fine.
Carissa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

So close to the Roger’s centre for Taylor so can’t complain much. Some things were broke or just didn’t seem well thought out and our bed didn’t have a sheet so we put one on
Chinenye
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

It was for one night but it was worth what I paid for the room. Wish I was there longer though.
Melissa
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This is not a hotel like I initially thought it was but it was still a good spot. Although check in was supposed to be 4pm we did not meet with the agent until 4:30pm.
Winona
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Stunning view of CN TOWER and the airport 😊. Thank you so much.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The unit we rented had a HUGE balcony that we weren’t expecting, was clean enough for us. There was a broken closet door and some minor cosmetic damage but nothing that interrupted our stay. Close to everything!! Shopping, Roger’s and Scotiabank Centre, CN Tower, Ripley’s Aquarium and many restaurants and a grocery store. Check in information didn’t come until 12 hours before arrival and then just a few hours before arriving. Which was stressful to me - but it all went smoothly!
Read More
Virginie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

I had the most wonderful view of the CN Tower and Rogers Centre. I absolutely adored my journey at the Ice Suites and will absolutely come back and stay here again. Great place.
Rebecca
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Would stay again
Kelly
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

We paid but did not end up staying. I was trying to get a hold of this venue for WEEKS to confirm a simple request and they were impossible to get in touch with. Emails, calls, messages on hotels.com- all unanswered. Magically, the day we were supposed to check in-they answered my message on hotels.com in an instant. I booked an alternate hotel because I wasn’t even sure this place existed and I had two minors I was traveling with from another country and couldn’t risk being stranded. Absolutely terrible customer service. Hotels.com tried but honestly left a lot to be desired. I think this property should be removed from the site. Would also love my money back.
Read More
Houssam
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great but expensive
Nicole
icon-Leisure
Leisure
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Received multiple spam emails asking to meet at other location for checkin. Also for private info. Also a man came to my door asking for my info saying he was maintenance. When I wouldn’t give him my info he wouldn’t leave the hall and kept saying he was supposed to be there and I wasn’t supposed to be in the room etc. He kept saying open the door and I refused. Allegedly he said they had moved my room in system and didn’t tell him. So he finally left the hall but it was very uneasy feeling.
Read More
Kezia
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

There is no parking. the washroom sink in Room 4806 is not working.when I reached out to the property contact through WhatsApp there was no substantial support provided so the sink remained in the same condition throughout the stay Wifi information was not presented.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

x
Thomas
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I enjoyed my stay. Some issues with tv on first night, no cable. Moved at 8 pm to unit with cable. Next day technician had to reconnect tv to internet. I’m a senior and found the shower a bit unsafe since no tails in tub & no grips on floor. Otherwise a good unit. Would book again but would want to ensure cable tv is working.
Read More
Melanie
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

This is not a hotel. Keys are handed to you outside. The room was decent though.
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Overall a pleasant experience. Property was clean and fresh. Had to wait until 6pm for cleaners to finish before checking in.
Sirjay
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Fire alarm went off twice and we got stuck in the elevator on my birthday!!
Number of reviews per page
20
40