What do past guests say about Metcalfe Hotel Ottawa by Gray Collection?

Metcalfe Hotel Ottawa by Gray Collection is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Metcalfe Hotel Ottawa by Gray Collection

Name: Metcalfe Hotel Ottawa by Gray Collection
Address: 123 Metcalfe Street, Ottawa, Ontario, Canada, K1P 5L9, 123 Metcalfe Street, Ontario, K1P 5L9, Canada
Rating: 9.4

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9.4

/10

Exceptional

1,895 reviews

What Guests Say About Their Stay

April

10.0

/ 10

We had a great stay at the Metcalfe Hotel. The staff was friendly and helpful. The room was clean and comfortable. The beds were comfortable and soft with really nice linens and comforter. The feathered pillows were not comfortable and didn't smell great. I would bring my own pillow the next time. I was also VERY disappointed that the website pictures show a pool which was the main reason I booked here. They DO NOT have a pool which is false advertising and misleading. They MUST update their website pictures...! Having said that overall this was a really nice place to stay and the location is great for all the sites, restaurants, coffee shops and transit.

Lea Joy

10.0

/ 10

I just have to share my experience at the Metcalfe Hotel in Ottawa it was fantastic! I’ve stayed at many high-end hotels, but this one truly stands out. From the moment we arrived, the valet guy was incredibly welcoming and made the check-in process smooth and easy. When we got to the reception, we were pleasantly surprised to be upgraded to a suite. The room was stunning spacious, well decorated, and impeccably clean. They really pay attention to detail, which made our stay even better. And let me tell you, the bed was incredibly comfortable! I had some of the best sleep I’ve had in a hotel. One thing I found impressive was their commitment to cleanliness. I noticed that they change all the blankets for each guest, which you don’t always see, even in luxury hotels. It really made me feel valued and comfortable. And let’s talk about the bathroom—having Le Labo products, especially Santal 33, was such a nice touch! The scent fills the hotel, creating a luxurious and inviting atmosphere that makes you feel right at home. Oh, and if you’re a pet owner like me, you’ll appreciate that they’re pet-friendly!. They also offered a voucher for their restaurant, Cocotte Bistro, which was a lovely bonus. Overall, I had an amazing time at the Metcalfe Hotel. I’m definitely looking forward to returning, and I highly recommend it to anyone visiting Ottawa!

Elizabeth

10.0

/ 10

No parking in the hotel. But excellent location. Clean hotel. Friendly stuff.

In the Area

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123 Metcalfe Street, Ottawa, Ontario, Canada, K1P 5L9

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Metcalfe Hotel Ottawa by Gray Collection is a good choice when you are visiting Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Metcalfe Hotel Ottawa by Gray Collection

123 Metcalfe Street, Ottawa, Ontario, Canada, K1P 5L9

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Lobby Metcalfe Hotel Ottawa by Gray Collection

Discover More About Metcalfe Hotel Ottawa by Gray Collection

General
Near Byward Market Square

Location
Metcalfe Hotel Ottawa by Gray Collection is in the heart of Ottawa, within a 5-minute walk of Confederation Park and National Arts Centre. This hotel is 0.3 mi (0.4 km) from Parliament Hill and 0.3 mi (0.6 km) from Ottawa City Hall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Elgin Street - 0.2 km / 0.1 mi
Confederation Park - 0.3 km / 0.2 mi
Sparks Street - 0.4 km / 0.2 mi
National Arts Centre - 0.4 km / 0.2 mi
Rideau Canal - 0.4 km / 0.3 mi
Sparks Street Mall - 0.5 km / 0.3 mi
Bank Street Promenade - 0.5 km / 0.3 mi
Confederation Square - 0.5 km / 0.3 mi
National War Memorial - 0.6 km / 0.3 mi
Ottawa City Hall - 0.6 km / 0.4 mi
Peace Tower - 0.6 km / 0.4 mi
Famous Five Monument - 0.6 km / 0.4 mi
Parliament Hill - 0.6 km / 0.4 mi
Parliament Building - 0.6 km / 0.4 mi
Ottawa Locks 1-8 - 0.6 km / 0.4 mi

The nearest major airport is Ottawa International Airport (YOW) - 14.5 km / 9 mi

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, a communal living room, and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.

Dining
Enjoy a meal at Cocotte, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Metcalfe Hotel Ottawa by Gray Collection

Functional Hall

Common Space

Lobby

Exterior

Bedroom

Family-friendly Facilities

Children games

Food and Drinks

Breakfast

Things to Do

Library

Transportation

Valet parking (surcharge)

Connectivity

Free WiFi

General

Banquet

Accessibilty

Braille or raised signage
Accessible parking

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Nearby Facilities

Hair salon

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Metcalfe Hotel Ottawa by Gray Collection

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Metcalfe Hotel Ottawa by Gray Collection	108
Another facilities in Metcalfe Hotel Ottawa by Gray Collection	Children games, Breakfast, Library, Valet parking (surcharge), Free WiFi

Frequently asked question in Metcalfe Hotel Ottawa by Gray Collection

What are available facilities at Metcalfe Hotel Ottawa by Gray Collection?

There are top facilites at Metcalfe Hotel Ottawa by Gray Collection such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Metcalfe Hotel Ottawa by Gray Collection?

The standard check-in time at Metcalfe Hotel Ottawa by Gray Collection is starting from From 16:00 while the latest check-out time is at Before 12:00

Does Metcalfe Hotel Ottawa by Gray Collection provide breakfast?

Yes, Metcalfe Hotel Ottawa by Gray Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Metcalfe Hotel Ottawa by Gray Collection?

Metcalfe Hotel Ottawa by Gray Collection is a 4.0-star hotel.

How many rooms are available at Metcalfe Hotel Ottawa by Gray Collection?

Metcalfe Hotel Ottawa by Gray Collection has 108 rooms in total.

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More Reviews from Other Guests in Metcalfe Hotel Ottawa by Gray Collection

Overall Ratings & Reviews Metcalfe Hotel Ottawa by Gray Collection

Other sources (1,895)

9.4

Exceptional

From 1,895 reviews

Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Metcalfe Hotel Ottawa by Gray Collection

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Top reviews

April

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Terrence

10.0

/10

Reviewed 13 week(s) ago

Mélissa

with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and staff was great! The room was a bit smaller than we were expecting. You're paying premium for the location and not the room itself. As to the location, it was excellent! We were a block or 2 away from parliament and a short 5min walk to go see our show at the NAC. We walked everywhere and didn't even have to take the car. Valet parking was an appreciated available service as well.

Peter

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Had never stayed here before, but I plan to again. Very nice hotel

Elizabeth

with Children

10.0

/10

Reviewed 13 week(s) ago

Difficile de passer du stationment à l'hôtel, pas evident

Number of reviews per page

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Exterior 4 Metcalfe Hotel Ottawa by Gray Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.