Great stay!

Friendly staff, great room and bar/restaurant

Staff were lovely and accommodating; cleanliness of the room was not great (used fake eyelashes on the counter & an unflushed toilet when we first entered—everyone’s entitled to an off day I suppose, lol!). Cleaning staff very kind and responsive, but our room was right next to their supply closet so at all hours there was quite a bit of noise with the door opening and closing constantly (just bring earplugs and you’ll be fine). Ample towels, wonderfully comfy bed, will come again.

Very friendly staff. Clean rooms and nice comfortable beds. Great experience

Love this hotel! The restaurant, the location and the staff are top notch.

Enjoyed the stay!! Great location! Really friendly and welcoming staff!

Room was clean

I’ve never had this kind of amazing service before staff is the best they will help you with anything tbh this is better than any 5 star I’ve ever been in ,beds are like a firm though so maybe t extra comfy but still amazing

The staff are nice. The rooms are quite average. This is rather an old property. My experience was not very good because on my first night I noticed bed sheets were quite dirty, as if they were not changed since the last guest. I had to sleep in my outdoor clothes! Next morning I told the reception and asked that they change the sheets but they didn't, and I had to ask them again after I returned to hotel and finally it got changed!

The room was spotless and staff courteous. Bed was made but not to perfection. But overall lovely place and very good environment.

The Metcalfe is a pretty hotel, with clean room. The staff goes over and beyond to please you. Julian at front desk on Saturday was amazing. Same one of the restaurant's staff who accommodated us for breakfast on Sunday without reservation at almost full capacity. Extraordinary staff. Thank you, guys. We'll surely come back.

Our stay was wonderful! The room was spotless and the staff was very attentive.

The staff at the desk is always so friendly and welcoming. My girlfriend and I have stayed at this hotel several times now and it is our go-to place in Ottawa. Ideally located, clean and affordable. I have nothing negative to say about the Metcalfe.

The room was clean and spacious, the hotel lobby was warm and inviting and the restaurant food was delicious! I highly recommend the eggs Benedict😋

Best hotel in Ottawa

Clean room with modern farmhouse bathroom; courteous staff offering diligent and curated customer service; excellent food at La Cocotte restaurant for both dinner and brunch. Highly recommend!

The room was clean and the staff were very nice and they accommodated everything we asked for

Lovely hotel with excellent staff.

Rooms were modern and very clean, friendly staff. Great location, extremely walkable.

Clean room, lovely lobby