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Plush Hotel
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6.6
/10
Pleasant
31 reviews
What Guests Say About Their Stay
Anthony
10.0
/ 10
Location was great and with in walking distance so we didn’t have to drive . Staff was very helpful . The chef (Richard )in the cafe was great . The woman who helped me with parking ( may have been the manager )was also awesome because parking was expensive if you payed by the hour …
In the Area
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897 queen ST W, Toronto, Ontario, Canada, M6J 1G5
Main Facilities
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Restaurant
What's around Plush Hotel
897 queen ST W, Toronto, Ontario, Canada, M6J 1G5
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General
In Toronto (Old Toronto)
Location
With a stay at Plush Hotel in Toronto (Old Toronto), you'll be within a 5-minute drive of Rogers Centre and Metro Toronto Convention Centre. This hotel is 0.4 mi (0.7 km) from Queen Street West and 1.7 mi (2.8 km) from CF Toronto Eaton Centre.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Trinity Bellwoods Park - 0.1 km / 0.1 mi
Queen Street West - 0.7 km / 0.4 mi
Fort York National Historic Site - 1.1 km / 0.7 mi
Enercare Centre - 1.3 km / 0.8 mi
Exhibition Place - 1.4 km / 0.9 mi
401 Richmond - 1.5 km / 0.9 mi
Spadina Avenue Shopping District - 1.5 km / 0.9 mi
Chinatown Centre - 1.6 km / 1 mi
Coca-Cola Coliseum - 1.7 km / 1 mi
Lake Ontario - 1.7 km / 1.1 mi
TIFF Bell Lightbox - 2 km / 1.3 mi
Ontario Place - 2 km / 1.3 mi
PATH Underground Shopping Mall - 2.1 km / 1.3 mi
BMO Field - 2.1 km / 1.3 mi
Princess of Wales Theatre - 2.1 km / 1.3 mi
The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 2.4 km / 1.5 mi
Toronto Pearson Intl. Airport (YYZ) - 25.5 km / 15.8 mi
John C. Munro Hamilton Intl. Airport (YHM) - 81.7 km / 50.7 mi
Kitchener, ON (YKF-Region of Waterloo Intl.) - 100.6 km / 62.5 mi
Business Facilities
Featured amenities include express check-out and luggage storage. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
All facilities in Plush Hotel
Lobby
Bedroom
In-room Bathroom
Nearby View and Attractions
Food and Drinks
- Breakfast
General
- Parking
Accessibilty
- Disabled access friendly
Public Facilities
- Smoke-free area
- Coffee shop
Hotel Services
- Luggage storage
- Express check-out
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Plush Hotel
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
Pets
Pets Not Allowed
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General Information
Popular Facilities | Restaurant |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Plush Hotel | 20 |
Another facilities in Plush Hotel | Breakfast, Parking, Disabled access friendly, Smoke-free area, Coffee shop |
Frequently asked question in Plush Hotel
What are available facilities at Plush Hotel?
There are top facilites at Plush Hotel such as Restaurant. (some may require extra charges)
What is normal check-in & check-out time at Plush Hotel?
The standard check-in time at Plush Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Plush Hotel provide breakfast?
Yes, Plush Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Plush Hotel?
Plush Hotel is a 2.0-star hotel.
How many rooms are available at Plush Hotel?
Plush Hotel has 20 rooms in total.
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More Reviews from Other Guests in Plush Hotel
Overall Ratings & Reviews Plush Hotel
Other sources (31)
6.6
Pleasant
From 31 reviews
Cleanliness
7.0
Service and Facilites
6.8
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Traveler Reviews Plush Hotel
Number of reviews per page
20
40
Top reviews
Jonathan
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
My stay at Plush Hotel was overshadowed by a major issue: the hotel fire alarm was activated in the middle of the night on two consecutive nights. Both times, guests were evacuated and left standing outside for nearly an hour while the situation was addressed.
Hotel staff later explained that the alarms were triggered by a guest smoking in their room. After the first incident, we were told staff were conducting a "walk-through." After the second, we were informed the guest had been fined. While I appreciate that safety procedures must be followed, I was disappointed by the hotel's response to the disruption experienced by every other guest.
Despite two nights of interrupted sleep and significant inconvenience, management offered nothing beyond an apology—not even a small goodwill gesture to acknowledge the impact on paying guests.
When you pay for a hotel, you expect a safe, comfortable, and restful stay. Unfortunately, that standard was not met. The repeated false alarms also raised concerns about the hotel's fire detection and incident management.
Based on this experience, I cannot recommend Plush Hotel. Safety is important, but so is how a hotel cares for its guests when things go wrong.
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Patience
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Location is perfect, price is perfect, rooms and corridors were clean. However, this is not a hotel, please don’t book if you are expecting a hotel. The self check is not easy and you have to pay an extra $200 Canadian dollars to get access to the check in details. This amount is refunded only after they check that the remote controls are in the room( not sure what the obsession with remote controls is but no one is going to steal remote controls!). The phone number says it’s for WhatsApp but no one seems to check it, and l don’t think the staff know that they have WhatsApp. There were rats in the room, when we got there ( we have video evidence) it took us almost all night to get the rats out of the room as they kept hiding. You have to pay about $40 per day if you want house keeping and every other service is chargeable. The shower didn’t drain and if you run the water for more than 3 mins it over flows out of the cubicle. Which made it really uncomfortable to shower. If you are an adult over 21 ( or children) l wouldn’t recommend these rooms to save your dignity from the embarrassment of hearing all the sexual sounds and screaming in the other rooms. And there is no lift but 3 floors.
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Anthony
with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Location was great and with in walking distance so we didn’t have to drive . Staff was very helpful . The chef (Richard )in the cafe was great . The woman who helped me with parking ( may have been the manager )was also awesome because parking was expensive if you payed by the hour …
Sam
with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice area
Mahdi
with Children
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The first night we had tons of problems for example the window wouldn’t open, room was under construction, bathroom door was not closing completely and was REALLY squeaky, no air conditioning, and there was no hot water. Maintenance man said he couldn’t do anything about it. Next day they changed our room but the whole stay the WiFi was REALLY weak and bad
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Number of reviews per page
20
40
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