What do past guests say about Hotel Santa Maria?

Hotel Santa Maria is well-known for its Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Santa Maria

Name: Hotel Santa Maria
Address: Rua Serpa Pinto ,35, Praia, Cape Verde, 273-A, Rua Serpa Pinto ,35, Praia, 273-A, Cape Verde
Rating: 7.2

Hotels

7.2

/10

Pleasant

137 reviews

What Guests Say About Their Stay

Lauren

10.0

/ 10

The staff was very nice and accommodating after a mistake was made with my booking. The rooms were clean and spacious. The breakfast was good.

Christine

10.0

/ 10

Excellently positioned on Praia Plateau, which is full of history and culture. The Santa Maria has friendly, cheerful, Caboverdean staff and is comfortable, clean and caring. Buffet breakfast is delicious and it has a lift. The only minor problem is it’s sometimes hard to get on the WiFi.

Christine

10.0

/ 10

We often stay at Hotel Santa Maria on Praia Plateau because it is perfectly placed on the central pedestrianised street, close to all the historical and cultural sights. The local staff are very helpful and always cheerful. The hotel is comfortable and clean. It has a lift and delicious buffet breakfasts.

In the Area

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Rua Serpa Pinto ,35, Praia, Cape Verde, 273-A

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel Santa Maria is located in area / city Praia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Santa Maria

Rua Serpa Pinto ,35, Praia, Cape Verde, 273-A

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Location

Hotel Santa Maria is located in area / city Praia.

About Hotel Santa Maria

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Santa Maria exclusively for you.

With all facilities offered, Hotel Santa Maria is the right place to stay.

All facilities in Hotel Santa Maria

Others

Hotel Services

Laundry service
Express check-in
Tours
Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop
Elevator

Food and Drinks

Bar
Breakfast
Snack bar

General

Reception hall
Smoking area
Terrace

Things to Do

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Business Facilities

Computer station

Accommodation Policy & General Information in Hotel Santa Maria

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: EUR 10 per vehicle (one-way)
Airport shuttle fee per child: EUR 10 (one-way), (from 3 to 12 years old)
Late check-out is available for a fee (subject to availability)
Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 21:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 21:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Santa Maria	15
Another facilities in Hotel Santa Maria	Laundry service, Express check-in, Tours, Luggage storage, Express check-out

Frequently asked question in Hotel Santa Maria

What are available facilities at Hotel Santa Maria?

There are top facilites at Hotel Santa Maria such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Santa Maria?

The standard check-in time at Hotel Santa Maria is starting from 14:00 - 21:00 while the latest check-out time is at Before 12:00

Does Hotel Santa Maria provide breakfast?

Yes, Hotel Santa Maria provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Santa Maria?

Hotel Santa Maria is a 3.5-star hotel.

How many rooms are available at Hotel Santa Maria?

Hotel Santa Maria has 15 rooms in total.

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More Reviews from Other Guests in Hotel Santa Maria

Overall Ratings & Reviews Hotel Santa Maria

Other sources (137)

7.2

Pleasant

From 137 reviews

Cleanliness

8.0

Room Comfort

6.8

Service and Facilites

7.8

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Traveler Reviews Hotel Santa Maria

Number of reviews per page

Top reviews

Lauren

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The staff was very nice and accommodating after a mistake was made with my booking. The rooms were clean and spacious. The breakfast was good.

Emanuel Fernades

Business Family

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

I’m love thes hotel Santa Maria ♥️♥️🇨🇻🙏

Charles

Business

6.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Air conditioning not functioning in some rooms, deteriorated bathtub. Basically infrastructure needs upgrade

Christine

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Christine

Leisure with Partner

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Sherry

Leisure Family

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Staff was friendly and very accomodating. Would definitely go back!!

Joanna

4.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Staff was supposed to be able to assist with some simple requests but they were uninterested. For example, i arrived from the airport at 21:30 and asked for a restaurant recommendation. They said everywhere was closed. Not the case at all and I found multiple restaurants open. Then the next day I asked for assistance to book ferry tickets as I have been unable to do so online. The advice I received was go out of the hotel to the left...I was not able to book tickets in time and missed my chance to go to Fogo. Then as I was leaving the hotel I asked if they could call me a taxi. The front desk person told me to go out and catch a taxi myself. Besides that the room itself was maybe the smallest I've ever had in the hotel and you can hear everything. The only thing the hotel has going for it is their location.

Francesco

10.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

Really good stay. We had a very big room, clean, comfortable and with air conditioner. Reception really kind, friendly and helpful. We needed a taxi, tips and recommendation and we felt in really good hands. Very central position in Praia, a nice walk away from the beach and the restaurant

Daniel

2.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

If you’re going to pick a hotel in this city, do not pick this hotel. The food is terrible. The only thing good was the beer and that was in a bottle. The room is very uncomfortable is a joke. You can barely turn around. The pictures are absolutely lies. It does not look like anything like that when you get there the TV only has channels in Portuguese

Margaret

Friends and Family

10.0

/10

Reviewed 97 week(s) ago

Hotels.com verified review

Everyone was so kind and the place was central to everything, beautiful patio for breakfast and people watching. I highly recommend

Sandi

Leisure with Partner

10.0

/10

Reviewed 101 week(s) ago

Expedia Group verified review

Staff was very friendly! Spent 8 days here on our honeymoon and would recommend to anyone. Nothing bad at all. The room was not sound proof so you could hear other guests come and go but after all, it is a hotel, LOL!

Purobi

Business and Leisure with Partner

10.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

Friendly staff, great breakfast, very good food in their restaurant with at times really slow and bad service. Hot water in the bathroom can be dangerously hot. Great location. We have stayed here before, many times, and will stay here again.

MABU

Friends and Family

2.0

/10

Reviewed 130 week(s) ago

Hotels.com verified review

The hotel was terrible, from the moment we arrived we were given the room we didn’t book jus 1 tiny double room instead of superior suite with queen bed and single bed. The pillows and towels old and pillows stitched with a black thread unprofessionally probably hand stitching. Breakfast was terrible the bread was dry & stale, serving plates were tiny side plates. Fruits were not fresh the papaya looked very mashed, they do not serve fresh breakfast, I regret booking this hotel & will never again The bed was not comfortable and was not the same size as the mattress, is this place a cheap hostel? Because clearly it doesn’t deserve even 3stars. The mini fridge was full when we arrived and nobody told us that if we use the drinks we need to pay for them.. at least give guest a brochure on their arrival so that they know they don’t touch drinks in the mini bar, instead we will have a choice of going for drinks outside.. I was charged for drinks we used after I thought they came with the package of the booking. I should have stayed at the other hotel instead of coming to this hotel, loud noise at night, and the corridors too stuffy & hot, 👎👎

Martha

Leisure with Partner

10.0

/10

Reviewed 145 week(s) ago

Expedia Group verified review

Staff is wonderful, very courteous, helpful, and friendly. Breakfast buffet was great.

Kevin

Leisure Family

2.0

/10

Reviewed 151 week(s) ago

Expedia Group verified review

Property did not honor the booking and only honor bookings made by local travel agents

Aderito

10.0

/10

Reviewed 155 week(s) ago

Expedia Group verified review

Location. Close to the airport

Kelley

Leisure

6.0

/10

Reviewed 156 week(s) ago

Expedia Group verified review

Friendly staff and convenient restaurant. Very noisy in the room and adequately furnished/decorated but not impressive. Clean.

david

Leisure

10.0

/10

Reviewed 158 week(s) ago

Expedia Group verified review

Right downtown on pedestrian mall. Lots of restaurants. Close to ferry terminal and airport

Tesa

10.0

/10

Reviewed 160 week(s) ago

Hotels.com verified review

Tiny little hotel on a lively street with the most charming, accomodating staff. Perfect value for the money + a nice little restaurant downstairs with adorable cats who sleep on the roof across the way. Picturesque + a lovely landing for an entree into Praia + all it has to offer.

david

Leisure with Partner

10.0

/10

Reviewed 161 week(s) ago

Expedia Group verified review

Right downtown on pedestrian mall. Staff were all friendly, helpful and efficient. The breakfast people were run ragged trying to keep the food replenished and clean the area. Commendable.

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Disclaimer

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