What are the guest reviews for Hotel Santa Maria?

Hotel Santa Maria is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Santa Maria

Name: Hotel Santa Maria
Address: Rua Serpa Pinto ,35, Praia, Cape Verde, 273-A, Rua Serpa Pinto ,35, Praia, 273-A, Cape Verde
Rating: 7.4

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7.4

/10

Pleasant

161 reviews

What Guests Say About Their Stay

Lauren

10.0

/ 10

The staff was very nice and accommodating after a mistake was made with my booking. The rooms were clean and spacious. The breakfast was good.

Christine

10.0

/ 10

Excellently positioned on Praia Plateau, which is full of history and culture. The Santa Maria has friendly, cheerful, Caboverdean staff and is comfortable, clean and caring. Buffet breakfast is delicious and it has a lift. The only minor problem is it’s sometimes hard to get on the WiFi.

Christine

10.0

/ 10

We often stay at Hotel Santa Maria on Praia Plateau because it is perfectly placed on the central pedestrianised street, close to all the historical and cultural sights. The local staff are very helpful and always cheerful. The hotel is comfortable and clean. It has a lift and delicious buffet breakfasts.

In the Area

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Rua Serpa Pinto ,35, Praia, Cape Verde, 273-A

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel Santa Maria is located in area / city Praia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Santa Maria

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What's around Hotel Santa Maria

Rua Serpa Pinto ,35, Praia, Cape Verde, 273-A

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Discover More About Hotel Santa Maria

General

Near Museu Etnográfico de Praia

Location

A stay at Hotel Santa Maria places you in the heart of Praia, steps from Museu Etnográfico de Praia and Market. This spa hotel is 0.3 mi (0.5 km) from Praia City Hall and 0.4 mi (0.6 km) from Diogo Gomes Statue.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Museu Etnográfico de Praia - 0.1 km / 0.1 mi
Market - 0.2 km / 0.1 mi
Alexandre Albuquerque Square - 0.3 km / 0.2 mi
Praia City Hall - 0.4 km / 0.2 mi
Diogo Gomes Statue - 0.6 km / 0.3 mi
Estadio da Varzea - 0.9 km / 0.5 mi
Centro Cultural Português - 2.1 km / 1.3 mi
Prainha Beach - 2.1 km / 1.3 mi
Quebra Canela Beach - 2.7 km / 1.7 mi
Dona María Pia Lighthouse - 2.8 km / 1.7 mi
Royal Fortress of São Filipe - 12.6 km / 7.9 mi
São Francisco monastery and church - 13.3 km / 8.2 mi
Igreja Nossa Senhora do Rosario - 13.3 km / 8.3 mi
Mangue Beach - 26.8 km / 16.6 mi
Grandvaux Barbosa National Botanical Garden - 28.4 km / 17.7 mi

The nearest major airport is Santiago Island (RAI-Praia Intl.) - 5.2 km / 3.2 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities

Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Rooms

Make yourself at home in one of the 15 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

All facilities in Hotel Santa Maria

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Hotel Services

Laundry service
Express check-in
Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist
Concierge

Food and Drinks

Buffet breakfast
Breakfast
Snack bar

General

Reception hall
Smoking area
Terrace

Public Facilities

Safety deposit box
Coffee shop
Elevator

Things to Do

TV lounge
Spa

Transportation

Bicycle rental

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Business Facilities

Computer station

Accommodation Policy & General Information in Hotel Santa Maria

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 21:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 21:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Santa Maria	15
Another facilities in Hotel Santa Maria	Laundry service, Express check-in, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Hotel Santa Maria

What are available facilities at Hotel Santa Maria?

There are top facilites at Hotel Santa Maria such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Santa Maria?

The standard check-in time at Hotel Santa Maria is starting from 14:00 - 21:00 while the latest check-out time is at Before 12:00

Does Hotel Santa Maria provide breakfast?

Yes, Hotel Santa Maria provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Hotel Santa Maria have?

Hotel Santa Maria is a 3.5-star hotel.

How many rooms does Hotel Santa Maria have?

Hotel Santa Maria has 15 rooms in total.

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More Reviews from Other Guests in Hotel Santa Maria

Overall Ratings & Reviews Hotel Santa Maria

Other sources (161)

7.4

Pleasant

From 161 reviews

Cleanliness

8.2

Room Comfort

7.0

Service and Facilites

8.0

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Traveler Reviews Hotel Santa Maria

Number of reviews per page

Top reviews

Elizabeth

Friends and Family Family

4.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

The room was clean and comfortable, and the main receptionist we met during the day was very nice. The problem happened after we returned from exploring. The bathroom flooded due to very poor connections under the sink faucet. I understand that this was likely not something that could have been immediately fixed. The water was cut off, and we used our own towels to cover the wet floor. Unfortunately, no one offered to bring us replacement towels, and the night receptionist seemed more concerned about ending their shift than helping to remedy the situation. I did ask if another room was available, but I was told the hotel was fully booked. While I understand that limitations exist, some assistance or reassurance would have been appreciated rather than confusion and dismissive reactions.

Robert

Business

6.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Great location to walk around. Close to restaurants and stores. Internet is spotty and sometimes not even active.

Joao Jose

Leisure

6.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Coveniente!

Lauren

Leisure Family

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

The staff was very nice and accommodating after a mistake was made with my booking. The rooms were clean and spacious. The breakfast was good.

Emanuel Fernades

Business and Leisure with Children

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

I’m love thes hotel Santa Maria ♥️♥️🇨🇻🙏

Charles

Business

6.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Air conditioning not functioning in some rooms, deteriorated bathtub. Basically infrastructure needs upgrade

Christine

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Christine

Leisure with Partner

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Sherry

Leisure Family

10.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Staff was friendly and very accomodating. Would definitely go back!!

Joanna

4.0

/10

Reviewed 87 week(s) ago

Hotels.com verified review

Staff was supposed to be able to assist with some simple requests but they were uninterested. For example, i arrived from the airport at 21:30 and asked for a restaurant recommendation. They said everywhere was closed. Not the case at all and I found multiple restaurants open. Then the next day I asked for assistance to book ferry tickets as I have been unable to do so online. The advice I received was go out of the hotel to the left...I was not able to book tickets in time and missed my chance to go to Fogo. Then as I was leaving the hotel I asked if they could call me a taxi. The front desk person told me to go out and catch a taxi myself. Besides that the room itself was maybe the smallest I've ever had in the hotel and you can hear everything. The only thing the hotel has going for it is their location.

Francesco

with Partner

10.0

/10

Reviewed 92 week(s) ago

Hotels.com verified review

Really good stay. We had a very big room, clean, comfortable and with air conditioner. Reception really kind, friendly and helpful. We needed a taxi, tips and recommendation and we felt in really good hands. Very central position in Praia, a nice walk away from the beach and the restaurant

Daniel

2.0

/10

Reviewed 121 week(s) ago

Expedia Group verified review

If you’re going to pick a hotel in this city, do not pick this hotel. The food is terrible. The only thing good was the beer and that was in a bottle. The room is very uncomfortable is a joke. You can barely turn around. The pictures are absolutely lies. It does not look like anything like that when you get there the TV only has channels in Portuguese

Margaret

Friends and Family with Friends

10.0

/10

Reviewed 124 week(s) ago

Hotels.com verified review

Everyone was so kind and the place was central to everything, beautiful patio for breakfast and people watching. I highly recommend

Sandi

Leisure with Partner

10.0

/10

Reviewed 129 week(s) ago

Expedia Group verified review

Staff was very friendly! Spent 8 days here on our honeymoon and would recommend to anyone. Nothing bad at all. The room was not sound proof so you could hear other guests come and go but after all, it is a hotel, LOL!

Purobi

Business and Leisure with Partner

10.0

/10

Reviewed 149 week(s) ago

Expedia Group verified review

Friendly staff, great breakfast, very good food in their restaurant with at times really slow and bad service. Hot water in the bathroom can be dangerously hot. Great location. We have stayed here before, many times, and will stay here again.

MABU

Friends and Family Family

2.0

/10

Reviewed 157 week(s) ago

Hotels.com verified review

The hotel was terrible, from the moment we arrived we were given the room we didn’t book jus 1 tiny double room instead of superior suite with queen bed and single bed. The pillows and towels old and pillows stitched with a black thread unprofessionally probably hand stitching. Breakfast was terrible the bread was dry & stale, serving plates were tiny side plates. Fruits were not fresh the papaya looked very mashed, they do not serve fresh breakfast, I regret booking this hotel & will never again The bed was not comfortable and was not the same size as the mattress, is this place a cheap hostel? Because clearly it doesn’t deserve even 3stars. The mini fridge was full when we arrived and nobody told us that if we use the drinks we need to pay for them.. at least give guest a brochure on their arrival so that they know they don’t touch drinks in the mini bar, instead we will have a choice of going for drinks outside.. I was charged for drinks we used after I thought they came with the package of the booking. I should have stayed at the other hotel instead of coming to this hotel, loud noise at night, and the corridors too stuffy & hot, 👎👎

Martha

Leisure with Partner

10.0

/10

Reviewed 172 week(s) ago

Expedia Group verified review

Staff is wonderful, very courteous, helpful, and friendly. Breakfast buffet was great.

Kevin

Leisure Family

2.0

/10

Reviewed 178 week(s) ago

Expedia Group verified review

Property did not honor the booking and only honor bookings made by local travel agents

Aderito

10.0

/10

Reviewed 183 week(s) ago

Expedia Group verified review

Location. Close to the airport

Kelley

Leisure

6.0

/10

Reviewed 184 week(s) ago

Expedia Group verified review

Friendly staff and convenient restaurant. Very noisy in the room and adequately furnished/decorated but not impressive. Clean.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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