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- Hotel in Enjoy Pucon
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Enjoy Pucon
Hotels
7.4
/10
Pleasant
327 reviews
What Guests Say About Their Stay
Jonathan
10.0
/ 10
This was one of my favorite hotels with a beautiful view of the lake! You’re literally walking distance to everything so don’t really need a car once you’re staying here. Staff was very help and breakfast was amazing! Casino across the street was fun with Karaoke. Highly recommend if you are in the area
Felipe
10.0
/ 10
I’ve stayed here several times and I was most impressed this last time. Winter is still a great time to stay here. The spa is great with indoor pool and sauna. Very tasteful upgrades done to the entire hotel and the breakfast buffet was superb.
Being able to walk to the nearby shops and restaurant is why I come back. The staff seems way better than years ago. Professional and kind
David
10.0
/ 10
Wow! Wonderful place! THE place to go. In front of the lake, playa, volcano, downtown, everything is there for you! Thanks and see you again
In the Area
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Clemente Holzapfel 190, Pucon, Provincia de Cautín, Región de la Araucanía, Chile, 4920000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Enjoy Pucon
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What's around Enjoy Pucon
Clemente Holzapfel 190, Pucon, Provincia de Cautín, Región de la Araucanía, Chile, 4920000
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Discover More About Enjoy Pucon
General
Near Enjoy Pucon Casino
Location
When you stay at Enjoy Pucon in Pucón, you'll be on the beach, within a 5-minute walk of Enjoy Pucon Casino and Pucon Beach. This beach hotel is 0.2 mi (0.3 km) from Pucón Peninsula and 0.3 mi (0.5 km) from La Poza.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Enjoy Pucon Casino - 0.1 km / 0.1 mi
Pucon Beach - 0.2 km / 0.2 mi
Pucón Peninsula - 0.3 km / 0.2 mi
Lake Villarrica - 0.5 km / 0.3 mi
La Poza - 0.5 km / 0.3 mi
Museo Mapuche Pucon - 0.7 km / 0.5 mi
Santa Clara Monastery - 1.4 km / 0.9 mi
Los Pozones - 1.8 km / 1.1 mi
Feria Artesanal - 2 km / 1.3 mi
Cascadas de Rio Turbio - 2.6 km / 1.6 mi
Río Liucura Valley - 4 km / 2.5 mi
Villarrica National Park - 8 km / 5 mi
El Claro Waterfall - 10.2 km / 6.4 mi
Ojos del Caburga - 16.9 km / 10.5 mi
Villarrica Pucara Beach - 23.8 km / 14.8 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 3 outdoor pools are a perfect way to relax and recharge. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and ski storage.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Dining
Grab a bite to eat at Restaurante Rangue, a family restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 151 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.
All facilities in Enjoy Pucon
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Casino
- Outdoor facilities
- Health club
- Garden
- Spa
- Outdoor pool
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
General
- Parking
- Banquet
- Reception hall
- Terrace
Food and Drinks
- Buffet breakfast
- Breakfast
- Snack bar
Public Facilities
- Elevator
- Parking
- Smoke-free area
Transportation
- Limited parking
- Airport transfer
Accessibilty
- Accessible parking
- Disabled access friendly
Business Facilities
- Business facilities
- Conference rooms
Sports and Recreations
- Ski storage
- Fitness center
Connectivity
- Free WiFi
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in Enjoy Pucon
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
16:00 - 04:00
Check-out:
Before 12:00
Pets
Limited Number Of Pets In Room
Additional Policy
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available
- Airport shuttle fee: CLP 16000 per person (one way)
- Airport shuttle fee per child: CLP 16000 (one-way), (from 4 to 12 years old)
- Pet deposit: CLP 142800 per stay
- Pet fee: CLP 30000 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 04:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Enjoy Pucon | 151 |
Another facilities in Enjoy Pucon | Casino, Outdoor facilities, Health club, Garden, Spa |
Frequently asked question in Enjoy Pucon
What are available facilities at Enjoy Pucon?
There are top facilites at Enjoy Pucon such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Enjoy Pucon?
The standard check-in time at Enjoy Pucon is starting from 16:00 - 04:00 while the latest check-out time is at Before 12:00
Does Enjoy Pucon provide breakfast?
Yes, Enjoy Pucon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Enjoy Pucon?
Enjoy Pucon is a 3.0-star hotel.
How many rooms are available at Enjoy Pucon?
Enjoy Pucon has 151 rooms in total.
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More Reviews from Other Guests in Enjoy Pucon
Overall Ratings & Reviews Enjoy Pucon
Other sources (327)
7.4
Pleasant
From 327 reviews
Cleanliness
8.0
Room Comfort
7.2
Location
9.6
Service and Facilites
7.6
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Traveler Reviews Enjoy Pucon
Number of reviews per page
20
40
Top reviews
Robert
with Partner
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Rooms either look on the lake or toward the volcano. Hotel is in an old grandiose style, but somewhat updated. Not sure our a/c was working, but open windows seemed to work well. Staff very attentive. Parking not uncomplicated unless you do valet. Pools crowded, but decent fitness center. Breakfast is a buffet with decent offerings. Weekends have a loud EDM show that goes to 1am+; if you are located above it, good luck sleeping.
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Diemary
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Excellent. In the middle of the downtown. Love it
Jonathan
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
This was one of my favorite hotels with a beautiful view of the lake! You’re literally walking distance to everything so don’t really need a car once you’re staying here. Staff was very help and breakfast was amazing! Casino across the street was fun with Karaoke. Highly recommend if you are in the area
Felipe
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
I’ve stayed here several times and I was most impressed this last time. Winter is still a great time to stay here. The spa is great with indoor pool and sauna. Very tasteful upgrades done to the entire hotel and the breakfast buffet was superb.
Being able to walk to the nearby shops and restaurant is why I come back. The staff seems way better than years ago. Professional and kind
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Pedro
Business and Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Everything was amazing! Will definitely stay there again.
Maria Cruz
Leisure Family
6.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
El lugar donde está ubicado es inmejorable sin embargo es una edificación vieja que pide una remodelación inmediata.
El buffet del desayuno muy bueno pero no reponían si se acababa algo.
Les falta personal así que las esperas son continuas. Me quedaría de nuevo por donde está pero con una tarifa más baja.
David
Business and Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Wow! Wonderful place! THE place to go. In front of the lake, playa, volcano, downtown, everything is there for you! Thanks and see you again
Maria
Friends and Family Family
4.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
We had a very disappointing stay at this hotel. Upon arriving at 1 pm after a long trip, we were informed that check-in was only available after 4 pm. When we asked if they could call us in case a room became available earlier, the receptionist rudely declined, stating that she was too busy handling check-outs to make such calls.
Once we were finally able to check in, the bathroom in our room had a terrible odor. We went to the lobby to report the issue, and the staff’s initial response was, “Is it that bad?” Eventually, they sent housekeeping, who suggested changing rooms. We didn’t receive our new room until almost 6 pm.
The breakfast was another major letdown. The quality was poor, and one day many items ran out—no eggs, no ham, nothing worthwhile. I’ve attached a photo to illustrate the situation.
While the hotel’s location was convenient, and the valet and luggage staff were helpful, everything else was subpar. Overall, the experience was far from what we expected for the price. Definitel not worthy
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Sarita
Leisure
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
All good
Verified traveler
Business
6.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Property needs a facelift. Not all floors are equal in condition. Quite disappointing for the beautiful area.
Amina
Leisure with Friends
6.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
-The staff is not friendly
-I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes)
-Nice view from the hotel
-The hotel is a bit old
Victor
with Partner
8.0
/10
Reviewed 134 week(s) ago
Hotels.com verified review
Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement
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joaquin
with Partner
4.0
/10
Reviewed 138 week(s) ago
Hotels.com verified review
Quiero expresar mi descontento por la experiencia que he tenido durante mi estancia en sus instalaciones. Inicialmente, reservé una suite y me asignaron una habitación que parecía haber sido adaptada de una bodega en el segundo piso, con vista a la entrada del hotel. El techo de madera hacía que cada paso de los huéspedes de arriba se sintiera como un riesgo de que se caiga. Esta situación afectó mi descanso, ya que cualquier movimiento de los vecinos de arriba, incluso ir al baño, me despertaba.
En segundo lugar, me cobraron $400.000CLP como depósito para abrir el frigobar. A pesar de salir a cenar, al regresar, seguía cerrado. Tuve que llamar dos veces y esperar 40 minutos para que lo abrieran, ya que necesitaba agua para mis medicamentos.
Por último, no había agua caliente. Tras el viaje, quería ducharme, pero no fue posible. Llamé dos veces y esperé 40 minutos para que lo solucionaran.
Servicio de comida a la habitación llegó frío.
El segundo día me hicieron UPG de habitación, luego de reclamar. Fue buena la atención al momento de reclamar.
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YVONNE
Leisure Family
8.0
/10
Reviewed 170 week(s) ago
Expedia Group verified review
Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!
CARLOS
Leisure Family
4.0
/10
Reviewed 190 week(s) ago
Expedia Group verified review
Poor conditions and ugly staff …
Jorge
Leisure with Children
6.0
/10
Reviewed 222 week(s) ago
Expedia Group verified review
nice staff, well located. a little bit old.
LORENA
Leisure with Partner
6.0
/10
Reviewed 224 week(s) ago
Expedia Group verified review
Needs to be renovated , everything looks and feels old
Taylor
with Partner
10.0
/10
Reviewed 229 week(s) ago
Hotels.com verified review
Amazing breakfast and amazing views. The room and bathroom were large and everything was nice and clean in such a historic looking building. You could tell it was old but the good kind of old. Felt very cool to stay there
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 260 week(s) ago
Hotels.com verified review
Las instalaciones son antiguas, baño con sarro, aspecto sucio... las habitaciones necesitan una reforma total.
Verified traveler
Friends and Family Family
6.0
/10
Reviewed 328 week(s) ago
Hotels.com verified review
I was in Pucon for my son's wedding. He had booked the Bambu Lodge for the wedding (3 nights) so I just needed a room for the first night in town. For ease I booked the Bambu lodge and then they cancelled on me so I needed to find a room for that one night and not being sure about other hotels I found (which had better ratings, but only a few ratings) I decided to stay at Enjoy. The pictures made it look awesome and liked the lakefront location. Well, the common areas were very nice, the location was great but the room was really dated, run down and in poor condition. I just figured this was the norm, it's a foreign country, first time there... It was also very loud until midnight or later so don't plan to go to bed early.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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