Hotel Big Sur

Hotels
8.6
/10
Very Good
122 reviews

What Guests Say About Their Stay

Debabrata

10.0
/ 10
The three ladies and the young gentleman are the best staff I have interacted with. Wish I remember their name. They went above and beyond to order carry out for me using their phone as I was unable to translate from Spanish. They also found the best place in town for the cuisine I wanted to order. Who does that in this busy world?

Marcy

10.0
/ 10
Staff were very helpful and friendly. Property excellently maintained and very clean. Breakfast was consistently great every day with variety. (whoever the chef was preparing the eggs each morning- thank you! ) Absolutely delicious!

Timothy

10.0
/ 10
Attentive staff and cool mountain vibe and views. Close to waterfront and just down the hill from central district with many options. If you get in early before check-in, you can leave your bags and chill at the cozy Darwin Cafe across the street. Friendly and attentive staff, who also allow travelers that are trekking for a few days in TDP to leave their bigger bags there securely - a very convenient and clutch perk!
In the Area
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69 Manuel Bulnes, Natales, Provincia de Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6160000

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Big Sur is a good choice when you are visiting Natales. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Big Sur

69 Manuel Bulnes, Natales, Provincia de Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6160000
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Location


Staying at Hotel Big Sur is a good choice when you are visiting Natales.

About Hotel Big Sur

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Big Sur.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Big Sur is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Big Sur is the right place to stay.

All facilities in Hotel Big Sur

Others Hotel Big Sur
Others

Public Facilities

  • Others
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Welcoming drinks
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Big Sur

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Big Sur
30
Another facilities in Hotel Big Sur
Others, Smoke-free area, Coffee/tea in lobby, Welcoming drinks, 24-hour Receptionist

Frequently asked question in Hotel Big Sur

What are available facilities at Hotel Big Sur?
There are top facilites at Hotel Big Sur such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Big Sur?
The standard check-in time at Hotel Big Sur is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Hotel Big Sur provide breakfast?
Yes, Hotel Big Sur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Big Sur?
Hotel Big Sur is a 3.0-star hotel.
How many rooms are available at Hotel Big Sur?
Hotel Big Sur has 30 rooms in total.
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More Reviews from Other Guests in Hotel Big Sur

8.6
Very Good
From 122 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Big Sur

Number of reviews per page
20
40
Top reviews
Ming Chen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing place. Impeccably clean
Balasubramanian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, Great staff(English speaking), patient, explain and smiling
SRI RANJINI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

small rooms. clean and good shower
Bin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place
Nital
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very basic hotel. More like a hostel with en-suite rooms. Absolutely no frills but comfortable enough for a night or two. A little noisy and that explains the complementary ear plugs in the room. Breakfast is also very basic with no hot food options available.
Hussain
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A neat and clean place to stay
Debabrata
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The three ladies and the young gentleman are the best staff I have interacted with. Wish I remember their name. They went above and beyond to order carry out for me using their phone as I was unable to translate from Spanish. They also found the best place in town for the cuisine I wanted to order. Who does that in this busy world?
Read More
Marcy
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly. Property excellently maintained and very clean. Breakfast was consistently great every day with variety. (whoever the chef was preparing the eggs each morning- thank you! ) Absolutely delicious!
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Attentive staff and cool mountain vibe and views. Close to waterfront and just down the hill from central district with many options. If you get in early before check-in, you can leave your bags and chill at the cozy Darwin Cafe across the street. Friendly and attentive staff, who also allow travelers that are trekking for a few days in TDP to leave their bigger bags there securely - a very convenient and clutch perk!
Read More
Bendel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

friendly staff and good location
Lauren
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff is excellent, and the hotel is ok. Our room had no hooks or place to hang jackets or put our luggage. The hotel is very basic but it was good enough for one night. Beware that you hear everything in the other rooms. They provide ear plugs.
Kenneth
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and modern. Staff helpful and Polite. Great heating but can be a bit warm.
Phoebe
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All staffs were so kind. Very clean and nice. But you can hear everything from upstairs and next room
Balraj
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, helpful staff, brand new hotel. Only downside is the rooms are noisy and you can hear the neighbors and the folks in the corridor.
Sofía
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Todo muy bien y amables.
Adriana
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was a one night stay, the hotel is comfortable and clean. The Breakfast was also good. A nice place to stay, good value for money
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great spot, close to everything!
Anita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Nice clean rooms. Good breakfast. Staff are very helpful. Short walk to the waterfront. My friend and I left our luggage at the hotel for safekeeping while we embarked on our 8-day O Circuit Trek trip. I will stay at this hotel if I visit Puerto Natales again.
Anita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Hotel is close by the water, shopping and dining.
Timothy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Friendly hotel and simplistic design. Unfortunately paper thin walls make it difficult to sleep and it’s quite close to a noisy harbor.
Number of reviews per page
20
40

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Others 4 Hotel Big Sur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 122 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Big Sur

Number of reviews per page
20
40
Top reviews
Ming Chen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing place. Impeccably clean
Balasubramanian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, Great staff(English speaking), patient, explain and smiling
SRI RANJINI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

small rooms. clean and good shower
Bin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place
Nital
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very basic hotel. More like a hostel with en-suite rooms. Absolutely no frills but comfortable enough for a night or two. A little noisy and that explains the complementary ear plugs in the room. Breakfast is also very basic with no hot food options available.
Hussain
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A neat and clean place to stay
Debabrata
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The three ladies and the young gentleman are the best staff I have interacted with. Wish I remember their name. They went above and beyond to order carry out for me using their phone as I was unable to translate from Spanish. They also found the best place in town for the cuisine I wanted to order. Who does that in this busy world?
Read More
Marcy
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly. Property excellently maintained and very clean. Breakfast was consistently great every day with variety. (whoever the chef was preparing the eggs each morning- thank you! ) Absolutely delicious!
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Attentive staff and cool mountain vibe and views. Close to waterfront and just down the hill from central district with many options. If you get in early before check-in, you can leave your bags and chill at the cozy Darwin Cafe across the street. Friendly and attentive staff, who also allow travelers that are trekking for a few days in TDP to leave their bigger bags there securely - a very convenient and clutch perk!
Read More
Bendel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

friendly staff and good location
Lauren
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff is excellent, and the hotel is ok. Our room had no hooks or place to hang jackets or put our luggage. The hotel is very basic but it was good enough for one night. Beware that you hear everything in the other rooms. They provide ear plugs.
Kenneth
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and modern. Staff helpful and Polite. Great heating but can be a bit warm.
Phoebe
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All staffs were so kind. Very clean and nice. But you can hear everything from upstairs and next room
Balraj
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, helpful staff, brand new hotel. Only downside is the rooms are noisy and you can hear the neighbors and the folks in the corridor.
Sofía
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Todo muy bien y amables.
Adriana
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was a one night stay, the hotel is comfortable and clean. The Breakfast was also good. A nice place to stay, good value for money
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great spot, close to everything!
Anita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Nice clean rooms. Good breakfast. Staff are very helpful. Short walk to the waterfront. My friend and I left our luggage at the hotel for safekeeping while we embarked on our 8-day O Circuit Trek trip. I will stay at this hotel if I visit Puerto Natales again.
Anita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Hotel is close by the water, shopping and dining.
Timothy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Friendly hotel and simplistic design. Unfortunately paper thin walls make it difficult to sleep and it’s quite close to a noisy harbor.
Number of reviews per page
20
40