8.6
Very Good
From 122 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews Hotel Big Sur

Number of reviews per page
20
40
Top reviews
Nathalie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

a minimalist dream, super clean and welcoming staff. I deducted 1 star because it smelled like clogged sewage :/
Erin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice, clean, accommodating
Bang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

rooms were very clean and all you need in Puerto Natales. Staff was very responsive to our needs. we were able to leave our luggage there while we hiked for 5 days because we were returning after the hike. it was nicely located near a lot of restaurants and shops. definitely would stay there again Bang Chau M.D
Sonia
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everyone is nice
Brad
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean rooms, very cozy but friendly staff and a great location.
Sonia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everyone is so nice
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great breakfast and friendly staff
Jill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, convenient, communicated well, met the expectations of our stay
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was helpful, rooms clean,
Ming Chen
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing place. Impeccably clean
Balasubramanian
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, Great staff(English speaking), patient, explain and smiling
SRI RANJINI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

small rooms. clean and good shower
Bin
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place
Nital
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very basic hotel. More like a hostel with en-suite rooms. Absolutely no frills but comfortable enough for a night or two. A little noisy and that explains the complementary ear plugs in the room. Breakfast is also very basic with no hot food options available.
Hussain
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A neat and clean place to stay
Debabrata
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The three ladies and the young gentleman are the best staff I have interacted with. Wish I remember their name. They went above and beyond to order carry out for me using their phone as I was unable to translate from Spanish. They also found the best place in town for the cuisine I wanted to order. Who does that in this busy world?
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Marcy
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly. Property excellently maintained and very clean. Breakfast was consistently great every day with variety. (whoever the chef was preparing the eggs each morning- thank you! ) Absolutely delicious!
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Attentive staff and cool mountain vibe and views. Close to waterfront and just down the hill from central district with many options. If you get in early before check-in, you can leave your bags and chill at the cozy Darwin Cafe across the street. Friendly and attentive staff, who also allow travelers that are trekking for a few days in TDP to leave their bigger bags there securely - a very convenient and clutch perk!
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Bendel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

friendly staff and good location
Lauren
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff is excellent, and the hotel is ok. Our room had no hooks or place to hang jackets or put our luggage. The hotel is very basic but it was good enough for one night. Beware that you hear everything in the other rooms. They provide ear plugs.
Number of reviews per page
20
40