What do past guests say about Hotel de Castro?

Hotel de Castro is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel de Castro

Name: Hotel de Castro
Address: Chacabuco 202, Castro, Provincia de Chiloé, Los Lagos, Chile, 5700271, Chacabuco 202, Los Lagos, 5700271, Chile
Rating: 8.2

Hotels

8.2

/10

Very Good

121 reviews

What Guests Say About Their Stay

Jennifer

10.0

/ 10

Wonderful location, secure parking and super friendly staff. Walking distance to all the sights of Castro. Warning if you plan to arrive into Castro after 6pm the traffic is dreadful!!

David

10.0

/ 10

Edgar, at the reception desk, was really helpful and friendly. Everything was fine, a nice relaxed place.

maria

10.0

/ 10

The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows

In the Area

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Chacabuco 202, Castro, Provincia de Chiloé, Los Lagos, Chile, 5700271

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel de Castro is a good choice when you are visiting Castro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel de Castro

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What's around Hotel de Castro

Chacabuco 202, Castro, Provincia de Chiloé, Los Lagos, Chile, 5700271

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Location

Staying at Hotel de Castro is a good choice when you are visiting Castro.

About Hotel de Castro

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel de Castro exclusively for you.

Hotel de Castro is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel de Castro is the right place to stay.

All facilities in Hotel de Castro

Others

Hotel Services

Laundry service
Tours
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Coffee shop
Elevator

Things to Do

Indoor pool
Garden
Spa
Sauna
Steam room

Food and Drinks

Bar
Breakfast
Snack bar

General

Banquet
Parking
Terrace

Business Facilities

Meeting rooms
Business center

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel de Castro

Important Note

Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:

Indoor pool
Sauna
Hot tub

The following facilities are closed on Friday and Saturday:

Indoor pool
Sauna
Hot tub

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel de Castro	49
Another facilities in Hotel de Castro	Laundry service, Tours, Wedding service, Luggage storage, Multilingual staff

Frequently asked question in Hotel de Castro

What are available facilities at Hotel de Castro?

There are top facilites at Hotel de Castro such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel de Castro?

The standard check-in time at Hotel de Castro is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel de Castro provide breakfast?

Yes, Hotel de Castro provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel de Castro?

Hotel de Castro is a 3.5-star hotel.

How many rooms are available at Hotel de Castro?

Hotel de Castro has 49 rooms in total.

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More Reviews from Other Guests in Hotel de Castro

Overall Ratings & Reviews Hotel de Castro

Other sources (121)

8.2

Very Good

From 121 reviews

Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.4

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Traveler Reviews Hotel de Castro

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Top reviews

Jennifer

Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful location, secure parking and super friendly staff. Walking distance to all the sights of Castro. Warning if you plan to arrive into Castro after 6pm the traffic is dreadful!!

David

Leisure

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Edgar, at the reception desk, was really helpful and friendly. Everything was fine, a nice relaxed place.

Katherinne

Leisure with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Everything it's good!

George

Leisure with Friends

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Desk staff always helpful

maria

Friends and Family

10.0

/10

Reviewed 60 week(s) ago

Nice hotel with a great breakfast (and views!).

Margaret

10.0

/10

Reviewed 111 week(s) ago

There was fungus in the bathroom, in the shower and walls. Restaurant menu has a wide variety of food and drinks, service at the restaurant very nice, perfect. We had an issue but there was responsibility of the front desk, they did not take the guarantee of my stay and gave me the room key anyway. The person who was on night shift call us at 00.30am yelling at the phone to inform us the inconvenient they have and hang up meanwhile he was speaking on the phone. Front Desk knew that we leave next day at 06.00am, we notice that at our check-in twice. Next day I paid directly and the person (old man) was not able to empathize nor apologize. That manner made our stay difficult to enjoy and none of us feel welcome, safe and confortable.

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Disclaimer

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