Hotel Lago Grey

Hotels
9.0
/10
Exceptional
135 reviews

What Guests Say About Their Stay

Sudhansu

10.0
/ 10
We chose to stay inside Torres del Paine National Park, and it truly couldn’t have been a better decision. Hotel Lago Grey’s location is ideal for full-day hikes and for access to the boat ride to see Glaciar Grey. We had all of our meals at the hotel restaurant and were quite pleased with the quality of the food. The majority of the dishes were thoughtfully prepared and consistently excellent, especially after long days out exploring. The absolute highlight of our stay was the excursions booked through the hotel. A special shoutout to our guide Dani (and our driver Dani as well!). Dani, our guide, took the time to understand exactly what kind of experience we were looking for, asked all the right questions, and impressed us deeply with her passion for nature and her love for sharing Patagonia. Her knowledge and enthusiasm truly elevated our time in the park. Patagonia’s weather changes every few hours, and the hotel staff were incredibly flexible and helpful in adjusting plans and recommending the right experiences based on the conditions each day - something we really appreciated. One small note for light sleepers: rooms facing the lake (like ours) can get quite windy and noisy at night. Completely understandable given the hotel’s incredible location inside the park, but it’s worth bringing earplugs just in case. We would go back again in a heartbeat. Hotel Lago Grey made our Torres del Paine experience unforgettable.

Virginia

10.0
/ 10
It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter.

Satinath

10.0
/ 10
Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view.
In the Area
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Sector Lago Grey S/N, Torres del Paine, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 8320000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Near Glacier Grey
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What's around Hotel Lago Grey

Sector Lago Grey S/N, Torres del Paine, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 8320000
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Lobby Hotel Lago Grey
Exterior 2 Hotel Lago Grey

Discover More About Hotel Lago Grey

General


Near Glacier Grey

Location


When you stay at Hotel Lago Grey in Torres del Paine, you'll be on a lake and within a short 4-minute drive from Glacier Grey. This hotel is 13.2 mi (21.2 km) from Torres del Paine National Park and 15.7 mi (25.3 km) from Lago Pehoe.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Glacier Grey - 2.2 km / 1.4 mi
Grey Lake - 2.9 km / 1.8 mi
Torres del Paine National Park - 21.2 km / 13.2 mi
Lago Pehoe - 25.3 km / 15.7 mi
Salto Chico Falls - 25.5 km / 15.9 mi
Cuernos del Paine Lookout - 28.2 km / 17.5 mi
Salto Grande - 33.3 km / 20.7 mi
Lake Sarmiento - 35.2 km / 21.9 mi

The nearest major airport is Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 327 km / 203.2 mi

Facilities


Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Rooms


Stay in one of 60 guestrooms featuring LCD televisions. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

All facilities in Hotel Lago Grey

Bar, Cafe and Lounge Hotel Lago Grey
Bar, Cafe and Lounge
Entertainment Facility Hotel Lago Grey
Entertainment Facility
Common Space Hotel Lago Grey
Common Space
Lobby Hotel Lago Grey
Lobby
Accommodation Services Hotel Lago Grey
Accommodation Services

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast
  • Snack bar
  • Buffet breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hotel Lago Grey

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Professional property host/manager, No rollaway/extra beds available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Lago Grey
60
Number of floors in Hotel Lago Grey
1
Another facilities in Hotel Lago Grey
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Hotel Lago Grey

What are available facilities at Hotel Lago Grey?
There are top facilites at Hotel Lago Grey such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Lago Grey?
The standard check-in time at Hotel Lago Grey is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Lago Grey provide breakfast?
Yes, Hotel Lago Grey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Lago Grey?
Hotel Lago Grey is a 3.5-star hotel.
How many floors does Hotel Lago Grey have?
Hotel Lago Grey has 1 floors.
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More Reviews from Other Guests in Hotel Lago Grey

9.0
Exceptional
From 135 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel Lago Grey

Number of reviews per page
20
40
Top reviews
Ruth
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fundamentally this hotel has a lot to offer in terms of its location, and the bed was comfy / restaurant was decent, but overall we were very disappointed with the rooms, which are basically portakabins with super thin walls, cracked floorboards, lukewarm showers and no charm. The restaurant staff were all pretty unfriendly too. By far the worst value for money of anywhere we stayed in Patagonia.
Read More
Sudhansu
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We chose to stay inside Torres del Paine National Park, and it truly couldn’t have been a better decision. Hotel Lago Grey’s location is ideal for full-day hikes and for access to the boat ride to see Glaciar Grey. We had all of our meals at the hotel restaurant and were quite pleased with the quality of the food. The majority of the dishes were thoughtfully prepared and consistently excellent, especially after long days out exploring. The absolute highlight of our stay was the excursions booked through the hotel. A special shoutout to our guide Dani (and our driver Dani as well!). Dani, our guide, took the time to understand exactly what kind of experience we were looking for, asked all the right questions, and impressed us deeply with her passion for nature and her love for sharing Patagonia. Her knowledge and enthusiasm truly elevated our time in the park. Patagonia’s weather changes every few hours, and the hotel staff were incredibly flexible and helpful in adjusting plans and recommending the right experiences based on the conditions each day - something we really appreciated. One small note for light sleepers: rooms facing the lake (like ours) can get quite windy and noisy at night. Completely understandable given the hotel’s incredible location inside the park, but it’s worth bringing earplugs just in case. We would go back again in a heartbeat. Hotel Lago Grey made our Torres del Paine experience unforgettable.
Read More
Dominic
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was ok, somewhat old, heat did not work, WiFi only in hotel lobby, not in room. Lobby area was nice and the food (breakfast and dinner) was quite good. Staff were pleasant and helpful. Paid $500 per night during peak season, seemed a bit excessive for what you got, even accounting for location. One of only two hotels that operate in Torres del Paine park, likely why they can charge as much as they do.
Read More
Galia
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very unique hotel, but too expensive
Kerry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Expensive for what it is, but incredible to have the location and facility where it is. Room needed vacuuming, food was generally very good. Hot tub or sauna is sorely missing.
Limor
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No hot water in the morning. Bathroom was not cleaned everyday
Virginia
icon-Family
Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter.
David
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

It is a great hotel option in teh park with a beautiful view and great excursions.
Satinath
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view.
Raj
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

A wonderful hotel in an amazing setting. The staff really make guests feel welcome! And the views are spectacular!
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Lago Gray is a beautiful site for your stay at Torres del Paine. The hotel has access to some trails but not all. The room was simple but well appointed, spacious and clean, and had a phenomenal view of the lake. It was a bit warm in the afternoon with no way of cooling it other than leaving the door open or closing the shade. I would also love a kettle in the room. Other than that, the restaurant and coffee bar were excellent, the service was great, and the location incredible. Check if you need a car or transport to other trails because that is not cheap.
Read More
Gerardo
icon-Family
Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Lago Grey is one of a kind. The views of the lake and the mountains from the rooms are astonishing. The main lounge is very nice and the food is good. The rooms are somewhat small though the bathrooms are very good. Overall a pleasant stay, highly recommendable. The staff is amazing - really amazing!
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great breakfast and dinner. Great staff. Stunning views. The driveway and parking lot could be improved, lots of potholes and no defined parking spaces.
JESSICA
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room
Marilee
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Overcooked food no internet in rooms. Paying for view not amenities and hotel services
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again.
Read More
ZIHAO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time.
maira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

This hotel is conveniently located near Grey Lake and offers stunning mountain views. The staff is exceptionally polite and attentive, and the food is outstanding. The rooms are beautiful, with gorgeous vistas. I highly recommend this hotel, especially if you take their excursions. If you're planning to navigate to Glacier Grey, the hotel serves as the meeting point. We booked a half-day trek through the hotel, and our guide, Nicolas, was very attentive and always answered our questions. At the end of the trek, they provided delicious snacks.
Read More
Carrie
icon-with Partner
with Partner
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Amazing location on the lake with gorgeous picturesque views and fantastic service.
JING
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Met expectations. Friendly staff. Good food!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Lago Grey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 135 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Lago Grey

Number of reviews per page
20
40
Top reviews
Ruth
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fundamentally this hotel has a lot to offer in terms of its location, and the bed was comfy / restaurant was decent, but overall we were very disappointed with the rooms, which are basically portakabins with super thin walls, cracked floorboards, lukewarm showers and no charm. The restaurant staff were all pretty unfriendly too. By far the worst value for money of anywhere we stayed in Patagonia.
Read More
Sudhansu
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We chose to stay inside Torres del Paine National Park, and it truly couldn’t have been a better decision. Hotel Lago Grey’s location is ideal for full-day hikes and for access to the boat ride to see Glaciar Grey. We had all of our meals at the hotel restaurant and were quite pleased with the quality of the food. The majority of the dishes were thoughtfully prepared and consistently excellent, especially after long days out exploring. The absolute highlight of our stay was the excursions booked through the hotel. A special shoutout to our guide Dani (and our driver Dani as well!). Dani, our guide, took the time to understand exactly what kind of experience we were looking for, asked all the right questions, and impressed us deeply with her passion for nature and her love for sharing Patagonia. Her knowledge and enthusiasm truly elevated our time in the park. Patagonia’s weather changes every few hours, and the hotel staff were incredibly flexible and helpful in adjusting plans and recommending the right experiences based on the conditions each day - something we really appreciated. One small note for light sleepers: rooms facing the lake (like ours) can get quite windy and noisy at night. Completely understandable given the hotel’s incredible location inside the park, but it’s worth bringing earplugs just in case. We would go back again in a heartbeat. Hotel Lago Grey made our Torres del Paine experience unforgettable.
Read More
Dominic
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was ok, somewhat old, heat did not work, WiFi only in hotel lobby, not in room. Lobby area was nice and the food (breakfast and dinner) was quite good. Staff were pleasant and helpful. Paid $500 per night during peak season, seemed a bit excessive for what you got, even accounting for location. One of only two hotels that operate in Torres del Paine park, likely why they can charge as much as they do.
Read More
Galia
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very unique hotel, but too expensive
Kerry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Expensive for what it is, but incredible to have the location and facility where it is. Room needed vacuuming, food was generally very good. Hot tub or sauna is sorely missing.
Limor
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No hot water in the morning. Bathroom was not cleaned everyday
Virginia
icon-Family
Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter.
David
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

It is a great hotel option in teh park with a beautiful view and great excursions.
Satinath
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view.
Raj
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

A wonderful hotel in an amazing setting. The staff really make guests feel welcome! And the views are spectacular!
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Lago Gray is a beautiful site for your stay at Torres del Paine. The hotel has access to some trails but not all. The room was simple but well appointed, spacious and clean, and had a phenomenal view of the lake. It was a bit warm in the afternoon with no way of cooling it other than leaving the door open or closing the shade. I would also love a kettle in the room. Other than that, the restaurant and coffee bar were excellent, the service was great, and the location incredible. Check if you need a car or transport to other trails because that is not cheap.
Read More
Gerardo
icon-Family
Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Lago Grey is one of a kind. The views of the lake and the mountains from the rooms are astonishing. The main lounge is very nice and the food is good. The rooms are somewhat small though the bathrooms are very good. Overall a pleasant stay, highly recommendable. The staff is amazing - really amazing!
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great breakfast and dinner. Great staff. Stunning views. The driveway and parking lot could be improved, lots of potholes and no defined parking spaces.
JESSICA
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room
Marilee
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Overcooked food no internet in rooms. Paying for view not amenities and hotel services
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again.
Read More
ZIHAO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time.
maira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

This hotel is conveniently located near Grey Lake and offers stunning mountain views. The staff is exceptionally polite and attentive, and the food is outstanding. The rooms are beautiful, with gorgeous vistas. I highly recommend this hotel, especially if you take their excursions. If you're planning to navigate to Glacier Grey, the hotel serves as the meeting point. We booked a half-day trek through the hotel, and our guide, Nicolas, was very attentive and always answered our questions. At the end of the trek, they provided delicious snacks.
Read More
Carrie
icon-with Partner
with Partner
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Amazing location on the lake with gorgeous picturesque views and fantastic service.
JING
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Met expectations. Friendly staff. Good food!
Number of reviews per page
20
40