Ascott Raffles City Chengdu

9.1
/10
Exceptional
224 reviews

What Guests Say About Their Stay

Ana Sofia

10.0
/ 10
Reception staff spoke no English, credit card guarantee charged twice and payment wanted to be charged again after already paid. The hotel in a great location, next door to shopping centre, room was huge

Pio

10.0
/ 10
Initially I was unaware that the hotel was connected to a mall, so I was wondering for some time in the mall looking for the hotel. Then one of staff recognized I was lost and assisted me and guided me to the hotel. The staff were all amazingly nice. The hotel itself was also great. The fact that the hotel was connected to a mall allowed me to shop and acquire anything I needed when I needed it. On top of that, there were many great and fantastic restaurants within walking distant of one another. I plan on coming back in the future.

Gaik

10.0
/ 10
The staff was exceptionally helpful and the bed and pillows very comfortable in addition to the general comfort. Swimming pool was a bonus. Well located to modern shopping centre with good access to restaurants. Chosen for its easy access in southern Chengdu. Thank you.
In the Area
See Map
No.3, Section 4, South Renmin Road, Wuhou District, Jinjiang Qu, Chengdu, Sichuan, China, 610041

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Ascott Raffles City Chengdu is a hotel is located at Jinjiang Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ascott Raffles City Chengdu

No.3, Section 4, South Renmin Road, Wuhou District, Jinjiang Qu, Chengdu, Sichuan, China, 610041
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Lobby Ascott Raffles City Chengdu
Lobby 2 Ascott Raffles City Chengdu

Discover More About Ascott Raffles City Chengdu

Discover the Luxury of Ascott Raffles City Chengdu

Welcome to Ascott Raffles City Chengdu, your premier destination for an unforgettable stay in the vibrant heart of Sichuan, China. We pride ourselves on offering a sophisticated and comfortable experience, blending modern amenities with impeccable service. Whether you're visiting for business or leisure, Ascott Raffles City Chengdu is designed to be your home away from home, providing a sanctuary of tranquility amidst the bustling city.

Ascott Raffles City Chengdu Location

Ascott Raffles City Chengdu is ideally situated in the bustling Tianfu New Area, a dynamic and rapidly developing district of Chengdu. Located at No.3, Section 4, South Renmin Road, Wuhou District, Jinjiang Qu, Chengdu, Sichuan, China, 610041, our hotel offers unparalleled convenience and accessibility. We are approximately 30 kilometers from Chengdu Shuangliu International Airport, a journey that typically takes around 40-50 minutes by car, depending on traffic. For those arriving by high-speed rail, the hotel is a mere 15-minute drive from the nearest major transit hub. The surrounding area is known for its modern infrastructure, upscale shopping centers, and a growing number of cultural attractions, making it a prime location for both business and leisure travelers. The atmosphere here is one of sophisticated urban living, with a blend of commercial vibrancy and green spaces, offering a pleasant environment for exploration and relaxation.

Ascott Raffles City Chengdu Facilities & Services

Facilities for guests at Ascott Raffles City Chengdu are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive offerings include:
  • A state-of-the-art gymnasium, open daily from 6:00 AM to 10:00 PM, perfect for maintaining your fitness routine.
  • An indoor swimming pool, available from 7:00 AM to 9:00 PM, offering a refreshing escape. Access is complimentary for all guests.
  • A luxurious spa and wellness center, providing a range of treatments to rejuvenate your body and mind. Operating hours are from 10:00 AM to 8:00 PM, with prices starting from PHP 2,500 for a 60-minute massage.
  • A dedicated children's play area, ensuring our younger guests have a safe and fun environment to enjoy. Open from 9:00 AM to 6:00 PM.
  • Complimentary high-speed Wi-Fi throughout the property.
  • On-site business center with printing and secretarial services, available from 8:00 AM to 6:00 PM.
  • Secure and complimentary on-site parking for all guests.
  • A 24-hour concierge service to assist with any requests or recommendations.

Ascott Raffles City Chengdu Room Types

Discover a variety of meticulously designed living spaces with our diverse room types of Ascott Raffles City Chengdu. Each accommodation is crafted to provide the utmost comfort and style, ensuring a restful retreat.
  • Deluxe Room:

    Offering a comfortable and elegant setting, these rooms typically feature a City View. Available in smoking and non-smoking options. Some Deluxe Rooms include a bathtub.
  • Executive Suite:

    More spacious and appointed with enhanced amenities, Executive Suites provide a luxurious experience with City Views. These suites are non-smoking and feature a bathtub.
  • One-Bedroom Apartment:

    Ideal for longer stays or those seeking more space, these apartments offer a separate living area and bedroom, with City Views. All apartments are non-smoking and include a bathtub.
  • Two-Bedroom Apartment:

    Perfect for families or groups, these expansive apartments provide ample living space, multiple bedrooms, and City Views. These are non-smoking and feature bathtubs.
Please note that Ascott Raffles City Chengdu is not a pet-friendly hotel.

Ascott Raffles City Chengdu Dining & Restaurants

Savor exquisite culinary experiences at Ascott Raffles City Chengdu, where our dining venues offer a delightful array of flavors to satisfy every palate.
  • The Grand Brasserie:

    Our signature restaurant, offering a lavish breakfast buffet from 6:30 AM to 10:00 AM, and an international lunch and dinner service from 11:30 AM to 10:00 PM. Estimated price per person for dinner is PHP 1,800.
  • The Sky Lounge:

    Located on the top floor, this sophisticated bar provides breathtaking city views and serves a selection of premium beverages and light snacks from 5:00 PM to 1:00 AM. Enjoy signature cocktails and fine wines.
  • In-Room Dining:

    For a more private dining experience, our extensive in-room dining menu is available 24 hours a day.

Ascott Raffles City Chengdu Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Chengdu with these exciting nearby attractions:
  • Sichuan Museum:

    Explore the history and art of Sichuan province at this renowned museum, located a short drive from the hotel.
  • Kuanzhai Alley (Wide and Narrow Alleys):

    Wander through these historic streets, filled with traditional teahouses, local crafts, and delicious street food.
  • Jinli Ancient Street:

    Experience the charm of old Chengdu with its traditional architecture, bustling markets, and lively entertainment.
  • Wuhou Shrine:

    Visit this iconic temple dedicated to Zhuge Liang, a prominent strategist of the Three Kingdoms period.
  • Chengdu Research Base of Giant Panda Breeding:

    A must-visit for animal lovers, offering a chance to see adorable giant pandas in a naturalistic setting.
If you are looking for other activities around Ascott Raffles City Chengdu, check out the best deals on Traveloka: Recommended activities in Chengdu!

How to Get to Ascott Raffles City Chengdu from the Airport

Navigating your journey to Ascott Raffles City Chengdu is made easy with several convenient transportation options. The airport transfer service of Ascott Raffles City Chengdu ensures a seamless arrival. Here’s how to get to Ascott Raffles City Chengdu:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. This can be arranged in advance through our concierge. The estimated cost is PHP 3,000 one way.
  • Taxi:

    Metered taxis are readily available at Chengdu Shuangliu International Airport. The journey to the hotel typically costs between PHP 1,000 to PHP 1,500, depending on traffic.
  • Ride-hailing Service:

    You can also book a ride-hailing service through various mobile applications for a convenient and often cost-effective option. Prices are comparable to taxis.
  • Airport Shuttle Bus:

    Limited airport shuttle bus services may be available to key areas in the city, from which you can take a short taxi or ride-hailing service to the hotel. Please check the latest schedules upon arrival.
For pre-booked convenience, consider exploring airport transfer services.

Summary of Why You Should Choose to Stay at Ascott Raffles City Chengdu

Choosing Ascott Raffles City Chengdu for your next trip offers a blend of luxury, comfort, and convenience. Here are the top reasons to make us your preferred accommodation:
  • Prime Location:

    Situated in the dynamic Tianfu New Area, offering easy access to business districts, shopping, and cultural attractions.
  • Luxurious Accommodations:

    A wide range of well-appointed rooms and apartments designed for comfort and style.
  • Exceptional Facilities:

    Enjoy our swimming pool, gymnasium, spa, and dedicated children's play area.
  • World-Class Dining:

    Savor diverse culinary delights at our on-site restaurants and lounges.
  • Impeccable Service:

    Our dedicated staff are committed to providing a memorable and personalized experience.
Discover the best Room availability at Ascott Raffles City Chengdu and start Planning your trip. For seamless Booking Ascott Raffles City Chengdu, we recommend using Traveloka. Book budget hotels in Sichuan and Easily book domestic and international flights at low prices with Traveloka. Room rates at Ascott Raffles City Chengdu start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

All facilities in Ascott Raffles City Chengdu

Fitness Center Ascott Raffles City Chengdu
Fitness Center
Functional Hall Ascott Raffles City Chengdu
Functional Hall
Common Space Ascott Raffles City Chengdu
Common Space
Lobby Ascott Raffles City Chengdu
Lobby
Exterior Ascott Raffles City Chengdu
Exterior

Things to Do

  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Accessible parking

Family-friendly Facilities

  • Toys

Transportation

  • Garage

Food and Drinks

  • Breakfast

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ascott Raffles City Chengdu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Only Dogs Cats Allowed

Additional Policy

Professional property host/manager
  • Fee for buffet breakfast: approximately CNY 91 per person
  • Rollaway bed fee: CNY 238.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascott Raffles City Chengdu
298
Number of floors in Ascott Raffles City Chengdu
35
Another facilities in Ascott Raffles City Chengdu
Indoor pool, Library, Sauna, Steam room, Pool sun loungers

Frequently asked question in Ascott Raffles City Chengdu

What are available facilities at Ascott Raffles City Chengdu?
There are top facilites at Ascott Raffles City Chengdu such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ascott Raffles City Chengdu?
The standard check-in time at Ascott Raffles City Chengdu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ascott Raffles City Chengdu provide breakfast?
Yes, Ascott Raffles City Chengdu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascott Raffles City Chengdu?
Ascott Raffles City Chengdu is a 4.0-star hotel.
How many floors does Ascott Raffles City Chengdu have?
Ascott Raffles City Chengdu has 35 floors.
See All

More Reviews from Other Guests in Ascott Raffles City Chengdu

9.2
Exceptional
From 214 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ascott Raffles City Chengdu

Number of reviews per page
20
40
Top reviews
Andrea
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent
Victoria
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Helpful staff
Victoria
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Convenience - amenities
Ana Sofia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Reception staff spoke no English, credit card guarantee charged twice and payment wanted to be charged again after already paid. The hotel in a great location, next door to shopping centre, room was huge
Wei Ling
icon-with Partner
with Partner
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

A very outdated hotel which is in need of an urgent refurbishment. Rooms and lobby are old and carpet seems dirty. Definitely not inline with the Ascott brand. My friend had a serviced apartment which windows leaked. The curtains seemed in dire need of a clean. Service is good with friendly attentive front desk staff.
Pio
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Initially I was unaware that the hotel was connected to a mall, so I was wondering for some time in the mall looking for the hotel. Then one of staff recognized I was lost and assisted me and guided me to the hotel. The staff were all amazingly nice. The hotel itself was also great. The fact that the hotel was connected to a mall allowed me to shop and acquire anything I needed when I needed it. On top of that, there were many great and fantastic restaurants within walking distant of one another. I plan on coming back in the future.
Read More
Patricia
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean room, staffs are friendly and helpful. Very convenient to the metro station by exiting f2 and there is a raffles city right beneath for shopping and eateries.only complaint is the bed too soft & the pillow. Can do washing at level 7
Patricia
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean room, air conditioning is good and facing the city view. Staffs are friendly and willing to assist without much difficulties.
June
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very central location, nice property, clean rooms and friendly staffs.
HILBERT
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location and service!
Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Every where was clean and staff always spoke to us .
Gaik
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staff was exceptionally helpful and the bed and pillows very comfortable in addition to the general comfort. Swimming pool was a bonus. Well located to modern shopping centre with good access to restaurants. Chosen for its easy access in southern Chengdu. Thank you.
mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Location was ok
Daniel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great family place to stay in Chengdu.
Junhao
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The property space was very big and had a washer and dryer.
JI
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Fabulous, we come back customer! Love staying here!
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Fantastic accommodation!! Perfect for a group of 3/4
Steve
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Good location, good service
John
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Very poor arrival experience. Due to flight delay, we arrived a day late. We did the right thing and called the hotel that we will be check in a day late, which they acknowledged. Upon arriving, we were told that our room (3 bedrooms) was no longer available and that we had to stay in two separate rooms and then move to a 3 bedroom suite a day later. Further, they told us that our room was considered cancelled! I have paid in full in advance therefore the hotel should have hold the room for us. At no point did we mention we want to cancel our room. It was 11pm and we travelled with two young children and exhausted. It took them almost half and hour to get someone senior to sort out a 3 bedroom for us. The front desk seems to be run by students who had no initiatives, no customer service skills and like robots. Highly disappointing and infuriating situation. In addition, the air conditioning in our room was almost non existence. The AC unit was just blowing the same air out of the vents, which were very noisy and we never had a decent night of sleep. An experience that I would rather forget. Never this hotel again.
Read More
Susan
icon-
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Great location although there is a lot of construction in the area. No noise from it but a bit inconvenient to move around it. Buffet breakfast was fantastic. Enjoyed the pool, sauna and steam room. Overall a very pleasant stay.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Ascott Raffles City Chengdu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 214 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ascott Raffles City Chengdu

Number of reviews per page
20
40
Top reviews
Andrea
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent
Victoria
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Helpful staff
Victoria
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Convenience - amenities
Ana Sofia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Reception staff spoke no English, credit card guarantee charged twice and payment wanted to be charged again after already paid. The hotel in a great location, next door to shopping centre, room was huge
Wei Ling
icon-with Partner
with Partner
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

A very outdated hotel which is in need of an urgent refurbishment. Rooms and lobby are old and carpet seems dirty. Definitely not inline with the Ascott brand. My friend had a serviced apartment which windows leaked. The curtains seemed in dire need of a clean. Service is good with friendly attentive front desk staff.
Pio
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Initially I was unaware that the hotel was connected to a mall, so I was wondering for some time in the mall looking for the hotel. Then one of staff recognized I was lost and assisted me and guided me to the hotel. The staff were all amazingly nice. The hotel itself was also great. The fact that the hotel was connected to a mall allowed me to shop and acquire anything I needed when I needed it. On top of that, there were many great and fantastic restaurants within walking distant of one another. I plan on coming back in the future.
Read More
Patricia
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean room, staffs are friendly and helpful. Very convenient to the metro station by exiting f2 and there is a raffles city right beneath for shopping and eateries.only complaint is the bed too soft & the pillow. Can do washing at level 7
Patricia
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean room, air conditioning is good and facing the city view. Staffs are friendly and willing to assist without much difficulties.
June
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very central location, nice property, clean rooms and friendly staffs.
HILBERT
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location and service!
Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Every where was clean and staff always spoke to us .
Gaik
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staff was exceptionally helpful and the bed and pillows very comfortable in addition to the general comfort. Swimming pool was a bonus. Well located to modern shopping centre with good access to restaurants. Chosen for its easy access in southern Chengdu. Thank you.
mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Location was ok
Daniel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great family place to stay in Chengdu.
Junhao
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The property space was very big and had a washer and dryer.
JI
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Fabulous, we come back customer! Love staying here!
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Fantastic accommodation!! Perfect for a group of 3/4
Steve
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Good location, good service
John
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Very poor arrival experience. Due to flight delay, we arrived a day late. We did the right thing and called the hotel that we will be check in a day late, which they acknowledged. Upon arriving, we were told that our room (3 bedrooms) was no longer available and that we had to stay in two separate rooms and then move to a 3 bedroom suite a day later. Further, they told us that our room was considered cancelled! I have paid in full in advance therefore the hotel should have hold the room for us. At no point did we mention we want to cancel our room. It was 11pm and we travelled with two young children and exhausted. It took them almost half and hour to get someone senior to sort out a 3 bedroom for us. The front desk seems to be run by students who had no initiatives, no customer service skills and like robots. Highly disappointing and infuriating situation. In addition, the air conditioning in our room was almost non existence. The AC unit was just blowing the same air out of the vents, which were very noisy and we never had a decent night of sleep. An experience that I would rather forget. Never this hotel again.
Read More
Susan
icon-
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Great location although there is a lot of construction in the area. No noise from it but a bit inconvenient to move around it. Buffet breakfast was fantastic. Enjoyed the pool, sauna and steam room. Overall a very pleasant stay.
Number of reviews per page
20
40