9.6
/10
Exceptional
95 reviews

What Guests Say About Their Stay

Tina

10.0
/ 10
I would highly recommend this hotel to my friends and I myself would definitely choose this hotel whenever I visit Hangzhou again.

Mohamed

10.0
/ 10
Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl

Mohamed

10.0
/ 10
Great new modern hotel with amazing staff! Clean, great options for breakfast Room very comfortable I love it!
In the Area
See Map
No. 228 Xinye Road, Jianggan Qu, Hangzhou, Zhejiang, China, 310016

Main Facilities

Read More
AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Conrad Hangzhou is a good choice when you are visiting Jianggan Qu. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Conrad Hangzhou

No. 228 Xinye Road, Jianggan Qu, Hangzhou, Zhejiang, China, 310016
Discover More Places
Lobby Conrad Hangzhou
Lobby 2 Conrad Hangzhou

Discover More About Conrad Hangzhou

Discover Luxury and Elegance at Conrad Hangzhou

Welcome to Conrad Hangzhou, a premier destination offering an unparalleled luxury experience in the heart of Zhejiang, China. Whether you're planning a business trip, a romantic getaway, or a family vacation, Conrad Hangzhou promises an unforgettable stay with its exquisite accommodations, world-class amenities, and impeccable service. Immerse yourself in the vibrant culture and stunning landscapes that Hangzhou has to offer, all while enjoying the sophisticated comfort and refined elegance that Conrad Hangzhou is renowned for.

Conrad Hangzhou Location

Conrad Hangzhou is ideally situated in the vibrant Qianjiang New City district, a dynamic hub of commerce and culture. Located at No. 228 Xinye Road, Jianggan Qu, Hangzhou, Zhejiang, China, 310016, the hotel offers convenient access to the city's major attractions and business centers. It is approximately a 30-minute drive from Hangzhou Xiaoshan International Airport (HGH) and a short distance from key public transportation links, making it easy to explore the city and beyond. The surrounding area buzzes with energy, offering a sophisticated urban atmosphere with upscale shopping, dining, and entertainment options just moments away.

Conrad Hangzhou Facilities & Services

Facilities for guests at Conrad Hangzhou are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A state-of-the-art fitness center equipped with modern exercise machines.
  • An indoor swimming pool, perfect for a refreshing dip regardless of the weather.
  • A luxurious spa and wellness center offering a range of rejuvenating treatments and therapies.
  • Dedicated meeting and event spaces, equipped with advanced technology for seamless business gatherings.
  • A business center providing essential services for corporate travelers.
  • Complimentary Wi-Fi access throughout the hotel.
  • On-site concierge services to assist with travel arrangements and local recommendations.
  • Secure and convenient on-site parking facilities.
The swimming pool is open daily from 6:00 AM to 10:00 PM. Spa services are available from 10:00 AM to 9:00 PM, with treatment prices starting from PHP 3,500.

Conrad Hangzhou Room Types

Explore the diverse room types of Conrad Hangzhou, each meticulously designed to provide a sanctuary of comfort and style. Guests can choose from a variety of well-appointed rooms and suites, each offering breathtaking views of the city skyline or the picturesque West Lake.
  • Deluxe King Room:

    Featuring a king-sized bed and a city view. Available as non-smoking. Includes a luxurious bathtub.
  • Deluxe Twin Room:

    Equipped with two twin beds and a city view. Available as non-smoking. Includes a luxurious bathtub.
  • Executive King Room:

    Offering enhanced amenities and a city view. Available as non-smoking. Includes a luxurious bathtub.
  • West Lake View King Room:

    Boasting stunning views of the iconic West Lake. Available as non-smoking. Includes a luxurious bathtub.
  • Conrad Suite:

    A spacious and elegantly appointed suite with separate living and sleeping areas, and panoramic city views. Available as non-smoking. Includes a luxurious bathtub.
Conrad Hangzhou is a pet-friendly hotel, with specific rooms designated for guests traveling with their furry companions. An additional cleaning fee of PHP 2,000 per stay applies for pet-friendly rooms.

Conrad Hangzhou Dining & Restaurants

Indulge your palate with an exceptional culinary journey at Conrad Hangzhou's diverse dining venues.
  • Lobby Lounge:

    Open daily from 10:00 AM to 11:00 PM, offering light snacks, afternoon tea, and evening cocktails. Estimated price per person: PHP 1,200.
  • All-Day Dining Restaurant:

    Serving a lavish international buffet for breakfast, lunch, and dinner. Breakfast is from 6:30 AM to 10:00 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch buffet: PHP 2,500; for dinner buffet: PHP 3,000.
  • Specialty Chinese Restaurant:

    Open daily from 11:30 AM to 2:30 PM for lunch and 6:00 PM to 10:00 PM for dinner, offering authentic Hangzhou and Cantonese cuisine. Estimated price per person: PHP 3,000.
  • Rooftop Bar:

    Open from 5:00 PM to 1:00 AM, providing stunning city views and a selection of premium beverages and light bites. Estimated price per person: PHP 1,800.

Conrad Hangzhou Nearby Attractions and Activities

Conrad Hangzhou is perfectly positioned to explore the rich cultural heritage and natural beauty of the region.
  • West Lake:

    A UNESCO World Heritage site, renowned for its scenic beauty, temples, pagodas, and gardens.
  • Lingyin Temple:

    One of China's largest and most famous Buddhist temples, nestled in a serene forest setting.
  • Leifeng Pagoda:

    Offering panoramic views of West Lake and the surrounding city, this iconic pagoda is steeped in legend.
  • Hefang Street:

    A historic street filled with traditional shops, tea houses, and local snacks, offering a glimpse into old Hangzhou.
  • National Tea Museum:

    Discover the history and culture of Chinese tea, with beautiful gardens and tasting opportunities.
If you are looking for other activities around Conrad Hangzhou, check out the best deals on Traveloka: Recommended activities in Hangzhou!

How to Get to Conrad Hangzhou from the Airport

Getting to Conrad Hangzhou from Hangzhou Xiaoshan International Airport (HGH) is convenient with several transportation options available.
  • Hotel Private Airport Transfer:

    The most comfortable and direct option. The hotel offers a premium airport transfer service for a seamless arrival. Estimated price: PHP 4,000. You can arrange this through the hotel's concierge or book airport transfer services in advance.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Conrad Hangzhou typically takes around 30-40 minutes, depending on traffic. Estimated price: PHP 1,500 - PHP 2,000.
  • Ride-hailing Service:

    Popular ride-hailing services can also be booked via their respective mobile applications for a convenient ride to the hotel. Estimated price: PHP 1,300 - PHP 1,800.
  • Airport Shuttle Bus:

    Several airport shuttle bus routes connect the airport to various points in the city. You may need to take a short taxi or ride-hailing service from the bus drop-off point to the hotel. Estimated price: PHP 300 - PHP 500.
For a stress-free journey, consider booking Conrad Hangzhou airport transfer in advance.

Summary of Why You Should Choose to Stay at Conrad Hangzhou

Conrad Hangzhou offers an exceptional blend of luxury, comfort, and convenience, making it the ideal choice for your next trip.
  • Prime location in the vibrant Qianjiang New City district.
  • Luxurious and well-appointed rooms and suites with stunning views.
  • World-class facilities including a fitness center, swimming pool, and spa.
  • Exquisite dining options catering to diverse culinary preferences.
  • Impeccable service and warm hospitality ensuring a memorable stay.
  • Easy access to Hangzhou's most famous attractions and business hubs.
Room availability at Conrad Hangzhou is often in high demand, so it's recommended to book in advance. For the best rates and a seamless booking experience, consider Booking Conrad Hangzhou through Traveloka. Book budget hotels in Zhejiang and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Conrad Hangzhou

Swimming Pool Conrad Hangzhou
Swimming Pool
Lobby Conrad Hangzhou
Lobby
Exterior Conrad Hangzhou
Exterior
Others Conrad Hangzhou
Others
Restaurant Conrad Hangzhou
Restaurant

Things to Do

  • Fitness center
  • Health club

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • Elevator
  • Room service

In-room Facilities

  • Hairdryer
  • TV

Transportation

  • Parking with surcharge

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Conrad Hangzhou

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Conrad Hangzhou
306
Number of floors in Conrad Hangzhou
50
Another facilities in Conrad Hangzhou
Fitness center, Health club, Swimming pool, Accessibility equipment, Accessible parking

Frequently asked question in Conrad Hangzhou

What are available facilities at Conrad Hangzhou?
There are top facilites at Conrad Hangzhou such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Conrad Hangzhou?
The standard check-in time at Conrad Hangzhou is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Conrad Hangzhou?
Conrad Hangzhou is a 5.0-star hotel.
How many floors does Conrad Hangzhou have?
Conrad Hangzhou has 50 floors.
How many rooms are available at Conrad Hangzhou?
Conrad Hangzhou has 306 rooms in total.
See All

More Reviews from Other Guests in Conrad Hangzhou

Overall Ratings & Reviews Conrad Hangzhou

Traveloka (5)
Other sources (90)
9.6
Exceptional
From 90 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Conrad Hangzhou

Number of reviews per page
20
40
Top reviews
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice
Tina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I would highly recommend this hotel to my friends and I myself would definitely choose this hotel whenever I visit Hangzhou again.
Mohamed
icon-Leisure
Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl
Mohamed
icon-Business
Business
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Great new modern hotel with amazing staff! Clean, great options for breakfast Room very comfortable I love it!
wentao
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

good
canson
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

It’s really a very good hotel in this area
Dewi Mimie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Everything is great. Except the ciggarete smoke comes to our toilet.
Stoyan
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The hotel is super luxury, got a room on the 43rd floor with an amazing view. Very clean, quiet and comfortable. It's right next to an upscale shopping mall with good dining options. Overall, super happy, would stay there again!
susan valerie
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great views and best lobby bar for quiet quality time
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Modern hotel with good breakfast. 10/10 would recommend.
Jialan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

excellent room service, clean and warm welcome
Chuen Lai
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location
JimmyZhou
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there.
Lee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager Stephan welcomed us, checked us in one of the best view room. All staffs are warm, welcoming & helpful. Short walk to number of malls for you will have wide selections for shopping & dinning and amazing light shows every Tues, Fri & Sat. I will definitely come back and recommend Conrad to all of my family & friends!
Read More
Helen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Hotel is new, easy access to subway and connected to Raffles City Mall.. Front desk check in staff friendly and professional... concierge helpful. Gym well equipped... indoor swimming pool looks great. However, you must bring your own swimming cap or buy one from them ... otherwise cannot use the pool... Never heard of such rules in other hotels. Point is this kind of information not published by the hotel in their website. Also , shocked to find that upon entering bedroom, housekeeping did not replace free bottled water in the bathroom, which was partially consumed by previous guests. No writing paper nor envelope in their stationery file, even after I deliberately left file open for housekeeping to discover. Buffet breakfast offer a wide selection of western and local food but it is the same food every morning... one can get bored with same selection every morning. Apart from these teething problems, service attitude very good. Just need more awareness.... after it is a 5 star hotel....
Read More
Beata
icon-Family
Family
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

⭐⭐⭐⭐⭐ Great hotel with good amenities, good view, and next to the Raffles City shopping mall. After a late mid-night movie and just walk 2mins back to hotel. * Shanghai Tang soap * TWG tea * Dragon Well tea * Coffee capsules
Gregory
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Overall experience was great. The hotel is brand new and the service was wonderful. The rooms were well appointed and the bed/lien was unparalleled. For a US business traveler, I had issues with the hotel’s internet and getting onto my VPN. This was the only hotel I experienced VPN issues at, but the hotel’s IT Director personally helped to address the problem. Jan, the General Manager is also very attentive and welcoming to his guests.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

New hotel clean n very nice view good stay for family
Xiaohan
icon-
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

早餐需要排队的酒店还是第一次见。员工数量也明显不足,员工服务完全不到位,经常急匆匆的。
Wai Ming
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Conrad Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Conrad Hangzhou

Traveloka (5)
Other sources (90)
9.6
Exceptional
From 90 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Conrad Hangzhou

Number of reviews per page
20
40
Top reviews
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice
Tina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I would highly recommend this hotel to my friends and I myself would definitely choose this hotel whenever I visit Hangzhou again.
Mohamed
icon-Leisure
Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl
Mohamed
icon-Business
Business
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Great new modern hotel with amazing staff! Clean, great options for breakfast Room very comfortable I love it!
wentao
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

good
canson
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

It’s really a very good hotel in this area
Dewi Mimie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Everything is great. Except the ciggarete smoke comes to our toilet.
Stoyan
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The hotel is super luxury, got a room on the 43rd floor with an amazing view. Very clean, quiet and comfortable. It's right next to an upscale shopping mall with good dining options. Overall, super happy, would stay there again!
susan valerie
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great views and best lobby bar for quiet quality time
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Modern hotel with good breakfast. 10/10 would recommend.
Jialan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

excellent room service, clean and warm welcome
Chuen Lai
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location
JimmyZhou
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there.
Lee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager Stephan welcomed us, checked us in one of the best view room. All staffs are warm, welcoming & helpful. Short walk to number of malls for you will have wide selections for shopping & dinning and amazing light shows every Tues, Fri & Sat. I will definitely come back and recommend Conrad to all of my family & friends!
Read More
Helen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Hotel is new, easy access to subway and connected to Raffles City Mall.. Front desk check in staff friendly and professional... concierge helpful. Gym well equipped... indoor swimming pool looks great. However, you must bring your own swimming cap or buy one from them ... otherwise cannot use the pool... Never heard of such rules in other hotels. Point is this kind of information not published by the hotel in their website. Also , shocked to find that upon entering bedroom, housekeeping did not replace free bottled water in the bathroom, which was partially consumed by previous guests. No writing paper nor envelope in their stationery file, even after I deliberately left file open for housekeeping to discover. Buffet breakfast offer a wide selection of western and local food but it is the same food every morning... one can get bored with same selection every morning. Apart from these teething problems, service attitude very good. Just need more awareness.... after it is a 5 star hotel....
Read More
Beata
icon-Family
Family
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

⭐⭐⭐⭐⭐ Great hotel with good amenities, good view, and next to the Raffles City shopping mall. After a late mid-night movie and just walk 2mins back to hotel. * Shanghai Tang soap * TWG tea * Dragon Well tea * Coffee capsules
Gregory
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Overall experience was great. The hotel is brand new and the service was wonderful. The rooms were well appointed and the bed/lien was unparalleled. For a US business traveler, I had issues with the hotel’s internet and getting onto my VPN. This was the only hotel I experienced VPN issues at, but the hotel’s IT Director personally helped to address the problem. Jan, the General Manager is also very attentive and welcoming to his guests.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

New hotel clean n very nice view good stay for family
Xiaohan
icon-
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

早餐需要排队的酒店还是第一次见。员工数量也明显不足,员工服务完全不到位,经常急匆匆的。
Wai Ming
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Number of reviews per page
20
40