Hotel Nikko Suzhou

Hotels
9.0
/10
Exceptional
116 reviews

What Guests Say About Their Stay

Kenbely

10.0
/ 10
Nice place! but not much restaurants around the shopping mall. good location just next to the MRT

Verified traveler

10.0
/ 10
Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!

Nan

10.0
/ 10
Very good location, 200m.from train station. Variety of breakfast and good taste. The room was so clean and amenities in room is good. I'm really love this hotel.
In the Area
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No.368 Changjiang Road, Huqiu, Suzhou, Jiangsu, China, 215011

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Nikko Suzhou is a hotel is located at Huqiu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Nikko Suzhou

No.368 Changjiang Road, Huqiu, Suzhou, Jiangsu, China, 215011
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Exterior Hotel Nikko Suzhou
Exterior 2 Hotel Nikko Suzhou

Discover More About Hotel Nikko Suzhou

General


In Suzhou (Huqiu District)

Location


Located in Suzhou (Huqiu District), Hotel Nikko Suzhou is within a 10-minute drive of Hanshan Temple and Shantang Street. This luxury hotel is 6.1 mi (9.9 km) from Suzhou University and 6.6 mi (10.6 km) from Suzhou Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Suzhou Amusement Park - 1 km / 0.6 mi
Soody Candy Land - 1.6 km / 1 mi
Suzhou Water Park - 1.9 km / 1.2 mi
Suzhou Canal Park - 2.7 km / 1.7 mi
Lingering Garden - 3.7 km / 2.3 mi
Hanshan Temple - 3.8 km / 2.4 mi
Baimajian Ecological Garden - 5.9 km / 3.6 mi
Classical Gardens of Suzhou - 6 km / 3.7 mi
Taiping Mountain - 6.1 km / 3.8 mi
West Garden Temple - 6.2 km / 3.9 mi
Tiger Hill Pagoda - 7.5 km / 4.7 mi
Suzhou City Moat - 7.6 km / 4.7 mi
Suzhou Embroidery Research Institute - 7.7 km / 4.8 mi
Tiger Hill - 8 km / 4.9 mi
Shantang Street - 8 km / 5 mi

The nearest major airport is Wuxi (WUX-Shuofang) - 34.7 km / 21.6 mi

Facilities


Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Dining


Enjoy Japanese cuisine at 弁庆, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 473 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Hotel Nikko Suzhou

Bar, Cafe and Lounge Hotel Nikko Suzhou
Bar, Cafe and Lounge
Swimming Pool Hotel Nikko Suzhou
Swimming Pool
Fitness Center Hotel Nikko Suzhou
Fitness Center
Functional Hall Hotel Nikko Suzhou
Functional Hall
Common Space Hotel Nikko Suzhou
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Swimming pool
  • Smoking area
  • Parking

Things to Do

  • Indoor pool
  • Shops
  • Sauna

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible path of travel

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Nikko Suzhou

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM. The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Nikko Suzhou
473
Number of floors in Hotel Nikko Suzhou
29
Another facilities in Hotel Nikko Suzhou
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Nikko Suzhou

What are available facilities at Hotel Nikko Suzhou?
There are top facilites at Hotel Nikko Suzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Nikko Suzhou?
The standard check-in time at Hotel Nikko Suzhou is starting from From 13:00 while the latest check-out time is at Before 12:00
Does Hotel Nikko Suzhou provide breakfast?
Yes, Hotel Nikko Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Nikko Suzhou?
Hotel Nikko Suzhou is a 4.5-star hotel.
How many floors does Hotel Nikko Suzhou have?
Hotel Nikko Suzhou has 29 floors.
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More Reviews from Other Guests in Hotel Nikko Suzhou

9.0
Exceptional
From 116 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Nikko Suzhou

Number of reviews per page
20
40
Top reviews
Jose
icon-Business
Business
2.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

This hotel presents itself as a high end hotel, but it is not. I stayed in a Deluxe Bedroom, on the 19th floor. The sound proofing on the windows is horrible. I could hear all the cars honking every morning from the 19th floor waking me up. At times, you could smell cigarette smoke coming thru the vents from other bedrooms. The only good things about this hotel are the breakfast, nearby subway station, and the dry cleaning. The customer service is subpar. I had to checkout sooner than expected. I checked out 1 hr past the deadline, and was charged an additional night. The manager would not waive the additional night because of 1 hr. I have stayed at this hotel everytime I am in China, but have realized there are better options available nearby. Stay there instead.
Read More
Kenbely
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Good location MRT just next to me
Kenbely
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Verified traveler
icon-
6.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Read More
Petr
icon-Business
Business
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

As always. Amazing stay.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Every thing are nice, good location and very clean.
Tony
icon-Business
Business
10.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Very nice facility. Modern, clean, no complaints whatsoever.
Nan
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Very good location, 200m.from train station. Variety of breakfast and good taste. The room was so clean and amenities in room is good. I'm really love this hotel.
Verified traveler
10.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

Brand new room.
Luis
10.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

It starts with happy smiles, greetings and a lightning fast check-in. The room was big and already chilly. Two keys to always have the lights on, digital buttons and outlets, adapters and chargers, and even external inputs for the TV. Everything you want from a hotel (comfort, toiletries, plush towels) plus an added touch of technology and elegance. Even the bathroom overhead speaker played the TV so you never miss a beat. internet was fast and reliable and no fumbling with hotel passwords. The gym and pool we're also a hit. The one snag I had in the three nights was trying to order room service... No one understood enough to complete the order. Luckily for me, they had a gourmet buffet which was three levels of delicious!
Read More
Verified traveler
10.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Pros: Room & Bathroom Excellent, Very Clean, Excellent Breakfast Selection & Quality, Cons: Couldn't stay longer
Elisabeth
8.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Lovely hotel, very good Japanese restaurant
Irene
10.0
/10
Reviewed 435 week(s) ago

Hotels.com verified review

Everything was good. It was an enjoyable stay.
Boon Tong
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Nice service, nice food and good environment.
WENWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Nice swimming pool with Jacuzzi, comfort rooms.But the gym has only limited equipment, not good for weight training. The location is a bit far from everything else.
Verified traveler
8.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

very nice hotel, check in counter is very polite, room is clean, breakfast is good, very good stay experience i like this hotel
Pay-Hsii
icon-with Partner
with Partner
10.0
/10
Reviewed 501 week(s) ago

Hotels.com verified review

High CP value hotel. Definitely will come back and stay for either business or leisure.
Jeffrey
10.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

Nice hotel for the money.
WbyT Assistant Account
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

It's nice.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Nikko Suzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 116 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Nikko Suzhou

Number of reviews per page
20
40
Top reviews
Jose
icon-Business
Business
2.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

This hotel presents itself as a high end hotel, but it is not. I stayed in a Deluxe Bedroom, on the 19th floor. The sound proofing on the windows is horrible. I could hear all the cars honking every morning from the 19th floor waking me up. At times, you could smell cigarette smoke coming thru the vents from other bedrooms. The only good things about this hotel are the breakfast, nearby subway station, and the dry cleaning. The customer service is subpar. I had to checkout sooner than expected. I checked out 1 hr past the deadline, and was charged an additional night. The manager would not waive the additional night because of 1 hr. I have stayed at this hotel everytime I am in China, but have realized there are better options available nearby. Stay there instead.
Read More
Kenbely
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Good location MRT just next to me
Kenbely
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Verified traveler
icon-
6.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Read More
Petr
icon-Business
Business
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

As always. Amazing stay.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Every thing are nice, good location and very clean.
Tony
icon-Business
Business
10.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Very nice facility. Modern, clean, no complaints whatsoever.
Nan
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Very good location, 200m.from train station. Variety of breakfast and good taste. The room was so clean and amenities in room is good. I'm really love this hotel.
Verified traveler
10.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

Brand new room.
Luis
10.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

It starts with happy smiles, greetings and a lightning fast check-in. The room was big and already chilly. Two keys to always have the lights on, digital buttons and outlets, adapters and chargers, and even external inputs for the TV. Everything you want from a hotel (comfort, toiletries, plush towels) plus an added touch of technology and elegance. Even the bathroom overhead speaker played the TV so you never miss a beat. internet was fast and reliable and no fumbling with hotel passwords. The gym and pool we're also a hit. The one snag I had in the three nights was trying to order room service... No one understood enough to complete the order. Luckily for me, they had a gourmet buffet which was three levels of delicious!
Read More
Verified traveler
10.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Pros: Room & Bathroom Excellent, Very Clean, Excellent Breakfast Selection & Quality, Cons: Couldn't stay longer
Elisabeth
8.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Lovely hotel, very good Japanese restaurant
Irene
10.0
/10
Reviewed 435 week(s) ago

Hotels.com verified review

Everything was good. It was an enjoyable stay.
Boon Tong
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Nice service, nice food and good environment.
WENWEN
icon-with Partner
with Partner
10.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

Nice swimming pool with Jacuzzi, comfort rooms.But the gym has only limited equipment, not good for weight training. The location is a bit far from everything else.
Verified traveler
8.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

very nice hotel, check in counter is very polite, room is clean, breakfast is good, very good stay experience i like this hotel
Pay-Hsii
icon-with Partner
with Partner
10.0
/10
Reviewed 501 week(s) ago

Hotels.com verified review

High CP value hotel. Definitely will come back and stay for either business or leisure.
Jeffrey
10.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

Nice hotel for the money.
WbyT Assistant Account
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

It's nice.
Number of reviews per page
20
40