How many rooms are available at JW Marriott Hotel Hangzhou?

JW Marriott Hotel Hangzhou has 305 rooms in total.

Does JW Marriott Hotel Hangzhou provide parking?

Yes, JW Marriott Hotel Hangzhou provides parking. Please confirm details directly with the hotel.

What do past guests say about JW Marriott Hotel Hangzhou?

JW Marriott Hotel Hangzhou is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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JW Marriott Hotel Hangzhou

Name: JW Marriott Hotel Hangzhou
Address: 28 Hushu South Road, Gongshu District, Gongshu Qu, Hangzhou, Zhejiang, China, 310006, 28 Hushu South Road, Zhejiang, 310006, China
Rating: 9

Hotels

No. 7 in Foreigner-friendly Hotel near West Lake in Hangzhou

9.0

/10

Exceptional

226 reviews

What Guests Say About Their Stay

Ellen C

10.0

/ 10

Our party of 20pax arrived at 10pm to checkin and the hotel staff took note of a request I made earlier in terms of room arrangements - connecting rooms, rooms on the same floor, etc. Excellent and extremely helpful front desk staff.

Kun

10.0

/ 10

Booked for my parents and they liked it, stuff are very professional and friendly

Han

10.0

/ 10

The staffs were extremely helpful and friendly. They provided a warm service to us during our entire stay. The mattress was really comfortable that if you get out of the bed you won't disturb your partner at all. We loved it! Location is also good that it's within a short taxi ride to major train stations and famous places or interest. Breakfast selection is overwhelmingly huge - we felt that we were spoilt with the choices. We will definitely return next time we are in Hangzhou.

In the Area

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28 Hushu South Road, Gongshu District, Gongshu Qu, Hangzhou, Zhejiang, China, 310006

Main Facilities

Swimming Pool

Restaurant

Parking

WiFi

Elevator

JW Marriott Hotel Hangzhou is located in area / city Gongshu Qu.

Available Room Types in JW Marriott Hotel Hangzhou

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What's around JW Marriott Hotel Hangzhou

28 Hushu South Road, Gongshu District, Gongshu Qu, Hangzhou, Zhejiang, China, 310006

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Discover More About JW Marriott Hotel Hangzhou

General

In Hangzhou (Gongshu)

Location

Centrally located in Hangzhou, JW Marriott Hotel Hangzhou is within a 15-minute walk of Hangzhou Opera and Zhejiang Museum of Natural History. This luxury hotel is 1 mi (1.6 km) from Wulin Square and 1 mi (1.7 km) from Hangzhou Tower Shopping Mall.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Wulinmen Wharf - 0.8 km / 0.5 mi
Zhejiang Provincial Exhibition Hall - 0.8 km / 0.5 mi
Hangzhou Opera - 0.9 km / 0.5 mi
Zhejiang Museum of Natural History - 1 km / 0.6 mi
Hangzhou Tower Shopping Mall - 1.2 km / 0.7 mi
Wulin Square - 1.3 km / 0.8 mi
Zhejiang Science and Technology Museum - 1.5 km / 0.9 mi
Westlake Culture Plaza - 1.7 km / 1.1 mi
Former Residence of Sha Menghai - 1.8 km / 1.1 mi
Yellow Dragon Sports Center - 2 km / 1.3 mi
West Lake - 2.1 km / 1.3 mi
Wulin Night Market - 2.2 km / 1.4 mi
Hangzhou China Silk Town - 2.3 km / 1.4 mi
Hangzhou Stadium - 2.4 km / 1.5 mi
Hangzhou Jiali Center - 2.6 km / 1.6 mi

The preferred airport for JW Marriott Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 36.1 km / 22.4 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has 18245 square feet (1695 square meters) of space consisting of a conference center and 11 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Dining

Grab a bite at Asia Bistro, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 305 air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

All facilities in JW Marriott Hotel Hangzhou

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Laundry service
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
Concierge

Things to Do

Indoor pool
Garden
TV lounge
Spa
Fitness center
Health club
Steam room

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Smoke-free area
Safety deposit box

Accessibilty

Accessible parking
Wheelchair accessible
Disabled access friendly
Accessible path of travel

Business Facilities

Conference center
Business facilities
Conference rooms
Computer station

Transportation

Limited parking
Limo or town car service
Bus/truck parking

General

Banquet
Parking
Terrace

Food and Drinks

Vegetarian meal
Breakfast

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Shuttle Service

Train station pickup

Accommodation Policy & General Information in JW Marriott Hotel Hangzhou

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly, Parking height restrictions apply

Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at JW Marriott Hotel Hangzhou	305
Number of floors in JW Marriott Hotel Hangzhou	26
Another facilities in JW Marriott Hotel Hangzhou	Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in JW Marriott Hotel Hangzhou

What are available facilities at JW Marriott Hotel Hangzhou?

There are top facilites at JW Marriott Hotel Hangzhou such as Swimming Pool, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at JW Marriott Hotel Hangzhou?

The standard check-in time at JW Marriott Hotel Hangzhou is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

Does JW Marriott Hotel Hangzhou provide breakfast?

Yes, JW Marriott Hotel Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of JW Marriott Hotel Hangzhou?

JW Marriott Hotel Hangzhou is a 5.0-star hotel.

How many floors does JW Marriott Hotel Hangzhou have?

JW Marriott Hotel Hangzhou has 26 floors.

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More Reviews from Other Guests in JW Marriott Hotel Hangzhou

Overall Ratings & Reviews JW Marriott Hotel Hangzhou

Traveloka (8)

Other sources (218)

9.0

Exceptional

From 218 reviews

Cleanliness

9.2

Room Comfort

9.0

Location

8.0

Service and Facilites

9.0

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Traveler Reviews JW Marriott Hotel Hangzhou

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Top reviews

Ellen C

Friends and Family Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Jiying

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Very convenient location, excellent staff

Ellen C

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Reception staff were very helpful and knowledgeable

Robert

Business and Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Parking is a bit tricky, but the hotel is fantastic in every way.

Mark

Business

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

World class hotel !

Pooja

Business

10.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

Beautiful hotel!

HUILI

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

Modern facilities. Nice staff and lots of food choices .

Dr. Alejandro

Business and Leisure with Partner

6.0

/10

Reviewed 103 week(s) ago

Expedia Group verified review

Compare to other hotels in China. They are old in services. Like other hotel in China you order food and they have a robot to take it to your room. Here you have to come down. The internet is slow for JW Marriott.

Kun

Friends and Family Family

10.0

/10

Reviewed 103 week(s) ago

Hotels.com verified review

Booked for my parents and they liked it, stuff are very professional and friendly

JIAN

Leisure with Children

6.0

/10

Reviewed 104 week(s) ago

Expedia Group verified review

Love the location and breakfast buffet. But the hotel is a bit old and has some smell in the room.

Asad Abbas

Business and Leisure

2.0

/10

Reviewed 127 week(s) ago

Expedia Group verified review

I have reserved a room, due to an emergency I missed my flight to China and was not able to check in. The amount was chagred by my credit card due to No show. I made several request on email to return the payment and informed that it was an emergency but the hotel staff refused a refund.

Han

Friends and Family Family

10.0

/10

Reviewed 137 week(s) ago

Hotels.com verified review

Mark

Business

6.0

/10

Reviewed 146 week(s) ago

Expedia Group verified review

Ehhhhh

saemon

Business

6.0

/10

Reviewed 152 week(s) ago

Hotels.com verified review

I have stayed in many JW Marriott hotels and they have always well and truly exceeded my expectations. Unfortunately this hotel did not meet my expectations. The checkin staff were lovely and helpful but the rooms were an absolute letdown. I tried 3 rooms and all 3 had an overwhelming cigarette smell despite it being a non smoking hotel. As soon as we opened the lift there were cigarette butts at the entrance and I saw guests walking around with cigarettes. The lady that checked me in said yes the hotel was a no smoking hotel but people just smoked in the rooms anyway. I ended up having to sleep in this smoke filled room. The non smokers would understand how horrible that is. Clearly guests who have smoked aren’t penalized and made to pay for cleaning the room as is the custom at other hotels. What a disappointment! I would also like to add that I travel to China regularly and don’t believe my expectations are too high especially given the cost of the room that I paid for. I won’t stay here again.

Ah Lam

8.0

/10

Reviewed 155 week(s) ago

Expedia Group verified review

Service was excellent but facilities need to be updated

Mohamed

Business with Friends

10.0

/10

Reviewed 159 week(s) ago

Expedia Group verified review

Great location with good proximity to attractions in the area. Very friendly and helpful staff. Wide spread for breakfast buffet.

Anthony

with Partner

4.0

/10

Reviewed 256 week(s) ago

Hotels.com verified review

We like to get out of the house and stay in 5-star hotels in our city every month and this time we tried the JW. It was a good bit more expensive than others so we expected it to dazzle us. It didn't. Others have grand lobbies when you walk in...not here. It seems like an afterthought where you are looking at the eggs on the breakfast buffet when you enter. The room felt dated with so many stains all over the marble. We are hotels.com gold members and have lots of nights in other hotels to compare this to and it was a terrible value at such a high price for such an underwhelming room. All that bad said I MUST include the good. Amazing breakfast...as good or better than any other in town. Nice pool area with hot tub and longer hours than others (6am-11pm). Service was wonderful. I forgot something in the room and the hotel reached out to me. All these things I just expect though from any 5-star property. The room itself was the true disappointment that will keep us from going back. This is especially disappointing to me as I own many shares in the Marriott company but I have to be honest so others looking for a romantic weekend won't be disappointed. For business when the company is paying and the location is good for you it is probably a 10/10 hotel.

Verified traveler

Business and Leisure Family

10.0

/10

Reviewed 337 week(s) ago

Expedia Group verified review

The property was very comfortable and well situated. Accommodation was most satisfactory and the Staff were superb...

ASHLEY

8.0

/10

Reviewed 348 week(s) ago

Hotels.com verified review

2 nights stay , comfortable . Some improvements needed but overall good

David

10.0

/10

Reviewed 366 week(s) ago

Hotels.com verified review

An excellent choice of hotel in the CBD of Hangzhou - around a 20 drive from Hangzhou railway station. Rooms are spacious and well appointed, with everything a business traveller would require for a short or longer stay. WiFi connectivity is good fast. Western tv channels, including BBC World and CNN are available. The hotel has a number of dining options; an Asian Bistro restaurant, with occasional themed buffets, Cru Steak House, and a Chinese restaurant, specialising in Cantonese cuisine. 24 hour room service is also available. Breakfast was included in my room rate and was excellent for choice and quality. The hotel’s staff were extremely professional and attentive, friendly and helpful. They really have customer service honed to a extremely high level.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.