JW Marriott Hotel Shenzhen

Hotels
8.5
/10
Very Good
437 reviews

What Guests Say About Their Stay

MAYBELINE

10.0
/ 10
wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

Leo

10.0
/ 10
Love the service of the hotel staff, very efficient and friendly, as well as the facilities and location

Verified traveler

10.0
/ 10
Perfect stay. A special thanks to Cathy, very helpful in helping me changing reservations , and to all the Staff
In the Area
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6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, China, 518000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at JW Marriott Hotel Shenzhen is a good choice when you are visiting Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JW Marriott Hotel Shenzhen

6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, China, 518000
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Discover More About JW Marriott Hotel Shenzhen

Location


Staying at JW Marriott Hotel Shenzhen is a good choice when you are visiting Shenzhen.

About JW Marriott Hotel Shenzhen

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JW Marriott Hotel Shenzhen exclusively for you.

JW Marriott Hotel Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JW Marriott Hotel Shenzhen.

All facilities in JW Marriott Hotel Shenzhen

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Hotel Services

  • Laundry service
  • Tours
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Spa
  • Health club
  • Garden
  • Sauna
  • Pool sun loungers

General

  • Parking
  • Smoking area
  • Banquet
  • Ballroom
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in JW Marriott Hotel Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a deadbolt lock
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • One of the swimming pools

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 06:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 06:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JW Marriott Hotel Shenzhen
402
Number of floors in JW Marriott Hotel Shenzhen
27
Another facilities in JW Marriott Hotel Shenzhen
Laundry service, Tours, Express check-in, Wedding service, Luggage storage

Frequently asked question in JW Marriott Hotel Shenzhen

What are available facilities at JW Marriott Hotel Shenzhen?
There are top facilites at JW Marriott Hotel Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Hotel Shenzhen?
The standard check-in time at JW Marriott Hotel Shenzhen is starting from 15:00 - 06:00 while the latest check-out time is at Before 12:00
Does JW Marriott Hotel Shenzhen provide breakfast?
Yes, JW Marriott Hotel Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JW Marriott Hotel Shenzhen?
JW Marriott Hotel Shenzhen is a 5.0-star hotel.
How many floors does JW Marriott Hotel Shenzhen have?
JW Marriott Hotel Shenzhen has 27 floors.
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More Reviews from Other Guests in JW Marriott Hotel Shenzhen

8.6
Very Good
From 434 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews JW Marriott Hotel Shenzhen

Number of reviews per page
20
40
Top reviews
zhu
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel
Chun Leong
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great service and clean room
Long Yin
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.
Chi Shing Benjamin
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

A lot of construction work around the hotel
Yin Kwan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The hotel is good but the spa is not that high value
Christian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

5 star
Patrick
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

King suite stank of smoke -1 Moved to smaller room but for same price -2 Had to move self -2 Tiny TV with no connectivity didnt work -5 Full rack rate despite construction work on two sides of room from 7am -5 Housekeeping did return items left in other room +1 Overall -14
Sang Woo
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Made this point a few times to management but nothing improved. Even messaged them too.
siying
4.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The hygiene is very poor, the toilet and disposable items are all dirty. Don't use the bathtub, you will regret it after using it.
Dinesh
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Very good
Suk Man
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Staff were amazing and thoughtful throughout our stay!
Wyndham Ming Hym
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Everything is great at this hotel
Ning
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Checking in is really slow.
Alan
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The lobby design is so old
sin kwan
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.
MAYBELINE
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
Read More
Chak Lam
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Checked in was super efficient! Very friendly front desk staff!
Zhigang
icon-Business
Business
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Beautiful hotel, well maintained, very friendly staff, everything perfect
YUSUKE
icon-Business
Business
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

The room was good but majority of the staff was not good at English.
Verified traveler
6.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
Read More
Number of reviews per page
20
40

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Others 4 JW Marriott Hotel Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 434 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JW Marriott Hotel Shenzhen

Number of reviews per page
20
40
Top reviews
zhu
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel
Chun Leong
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great service and clean room
Long Yin
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.
Chi Shing Benjamin
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

A lot of construction work around the hotel
Yin Kwan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The hotel is good but the spa is not that high value
Christian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

5 star
Patrick
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

King suite stank of smoke -1 Moved to smaller room but for same price -2 Had to move self -2 Tiny TV with no connectivity didnt work -5 Full rack rate despite construction work on two sides of room from 7am -5 Housekeeping did return items left in other room +1 Overall -14
Sang Woo
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Made this point a few times to management but nothing improved. Even messaged them too.
siying
4.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The hygiene is very poor, the toilet and disposable items are all dirty. Don't use the bathtub, you will regret it after using it.
Dinesh
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Very good
Suk Man
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Staff were amazing and thoughtful throughout our stay!
Wyndham Ming Hym
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Everything is great at this hotel
Ning
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Checking in is really slow.
Alan
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The lobby design is so old
sin kwan
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.
MAYBELINE
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
Read More
Chak Lam
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Checked in was super efficient! Very friendly front desk staff!
Zhigang
icon-Business
Business
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Beautiful hotel, well maintained, very friendly staff, everything perfect
YUSUKE
icon-Business
Business
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

The room was good but majority of the staff was not good at English.
Verified traveler
6.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
Read More
Number of reviews per page
20
40