金茂深圳 JW 万豪酒店

The hygiene is very poor, the toilet and disposable items are all dirty. Don't use the bathtub, you will regret it after using it.

Very good

Staff were amazing and thoughtful throughout our stay!

Everything is great at this hotel

Checking in is really slow.

The lobby design is so old

The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

Checked in was super efficient! Very friendly front desk staff!

Beautiful hotel, well maintained, very friendly staff, everything perfect

The room was good but majority of the staff was not good at English.

Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.

Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall it’s an excellent business hotel

Love the service of the hotel staff, very efficient and friendly, as well as the facilities and location

The lobby is very beautiful, as you can see from the pictures. The hotel room was quite nice, too, including a comfortable bed and stylish decor. The lighting in the hotel room could be improved a little bit. The hotel is a close cab ride (or approx. 40 minute walk) to Coco Park, but the area around the hotel is perhaps less exciting. The staff at the hotel were very kind.

The rooms are lovely with excellent air conditioning and good bedding. The restaurant is not very nice . The service is good. The lobby needs work. Because the rooms and service are good I give it a good rating especially for the price.

The hotel staff called me twice in the late night to ask for a good review, and send me SMS to push for it.

JW Quality as always is nothing g less that you can expect

Perfect stay. A special thanks to Cathy, very helpful in helping me changing reservations , and to all the Staff

I stayed at this JW in 2010 and then again around 2012. I had such a nice experience at that time. I look back on it with purely positive feelings. Now as we reach the end of 2019, it's not hard to see that time has taken a toll on this property. The carpets have hardened, the wood is starting to splinter, and the once fragrant 5 star hotel smell has faded away. I will say that the executive lounge at this property remains to be the crown jewel of the property. The breakfast is really tasty. I don't think I'll be back to this JW. This stay was a decent final farewell though. Goodbye old friend.