Kempinski Hotel Guiyang

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8.8
Very Good
33 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Before the trip, I went through a lot of websites, and found that it seemed impossible to find a hotel without smoking issues--people in Guiyang smoke in public areas including 5 stars hotels. Some complained about cigar smell in their non-smoking rooms--the worst was that it's the same after changing rooms. After reading reviews in Chinese and English, I concluded that at least, Kempinski's rooms are free form smoking. I especially asked for a room on the non-smoking floor at check-in. During our 6-night stay, one day, we found that smoke was fill in the hallway--someone was smoking in a room and had the door wide open. We made a big complaint to the front desk. They immediately took care of it, and didn't happen again. The hotel was beautiful. The breakfast buffet was great--a wide display of selections. Our room was not big, but felt luxurious. The view form the room was great. There were a supper market, shopping mall and lots of restaurants next to the hotel. You can easily get a taxi outside the hotel entrance. I used my name to book the hotel and checked in with my credit card. However, it's probably a cultural thing--I found out at check out that they put my husband's name on the receipt, which I needed for reimbursement. It took a while for them to correct it. Since we had an early flight to catch and a taxi was waiting outside, it did create stress on us. But, they did try hard to satisfy customers. Overall, I still gave the hotel full-point rating.

John

10.0
/ 10
Amazing. All eas as expected - amazing. They brew their iwn beer. The newly opened gym eill help you burn it off.

Gracie

10.0
/ 10
Very welcoming with friendly staff, excellent location with view of the city, close to the shopping mall and Jiaxiu Tower, lots of good to see the city. The best experience is the splendid view in 53 Club, I had couple glasses of white wine with friends over there, that was fantastic, we really had a lovely night in the hotel . I would go back anytime.
In the Area
See Map
Huguo Road 68, Yunyan, Guiyang, Guizhou, China, 550002

Main Facilities

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Laundry service
Luggage storage
Elevator
Limo or town car service
Business facilities
Express check-out
Kempinski Hotel Guiyang is a 5-star hotels that has been welcoming guests since 2012. The accommodation went through a renovation in 2024. Kempinski Hotel Guiyang is part of Kempinski Hotels & Resorts under Kempinski. There are 366 rooms spread across 53 floors.
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What's around Kempinski Hotel Guiyang

Huguo Road 68, Yunyan, Guiyang, Guizhou, China, 550002
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Lobby Kempinski Hotel Guiyang
Lobby 2 Kempinski Hotel Guiyang

Discover More About Kempinski Hotel Guiyang

General Information

Kempinski Hotel Guiyang is a 5-star hotels that has been welcoming guests since 2012. The accommodation went through a renovation in 2024. Kempinski Hotel Guiyang is part of Kempinski Hotels & Resorts under Kempinski. There are 366 rooms spread across 53 floors.

Location

Located at Huguo Road 68 in Guiyang, China. Those looking to explore will find Hongfu Temple, Qianshan Park, and Jiaxiu Tower nearby. Closest airport is Guiyang Longdongbao International Airport (KWE), 9.75 km away from the accommodation.

Facilities & Amenities

Kempinski Hotel Guiyang has Laundry service, Luggage storage, Elevator, Limo or town car service, Business facilities, and more.

Business Facilities

For guests traveling for work, Kempinski Hotel Guiyang has Business facilities and Conference rooms available.

Dining

Guests can stop by the café.

Contact

Phone number: 86 851-85999999

All facilities in Kempinski Hotel Guiyang

Entertainment Facility Kempinski Hotel Guiyang
Entertainment Facility
Functional Hall Kempinski Hotel Guiyang
Functional Hall
Common Space Kempinski Hotel Guiyang
Common Space
Lobby Kempinski Hotel Guiyang
Lobby
Accommodation Services Kempinski Hotel Guiyang
Accommodation Services

Hotel Services

  • Laundry service
  • _24_HOUR_FRONT_DESK
  • Express check-out
  • Wedding service
  • Newspaper in lobby
    TEXT
  • Express check-in
  • Luggage storage
  • CONCIERGE_SERVICES
  • Porter

Public Facilities

  • OFF_STREET_PARKING
  • Elevator
  • SAFE_DEPOSIT_AT_FRONT_DESK
  • Coffee shop

Accessibilty

  • WHEELCHAIR_ACCESSIBLE_ONSITE
  • STAIR_FREE_PATH_TO_ENTRANCE
  • WHEELCHAIR_ACCESSIBLE_PARKING
  • WHEELCHAIR_ACCESSIBLE_PATH_OF_TRAVEL
  • WELL_LIT_ENTRANCE_PATH
  • WHEELCHAIR_ACCESSIBLE_PUBLIC_WASHROOM

Nearby Facilities

  • GROCERY_STORE
  • SHOPPING_ONSITE
  • Hair salon
  • Gift shop
  • ATM/Banking

Things to Do

  • TV_IN_COMMON_AREA

Transportation

  • Garage
  • PARKING_LIMITED_SPACE
  • Limo or town car service

General

  • BANQUET_HALL
  • Ballroom
  • Smoking area

Sports and Recreations

  • FITNESS_FACILITIES

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Connectivity

  • WIFI_ACCESS
    TEXT
  • HIGH_SPEED_WIFI_ACCESS
  • WIRED_INTERNET_ACCESS
    TEXT

Accommodation Policy & General Information in Kempinski Hotel Guiyang

IMPORTANT_NOTICE

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

OPTIONAL_FEE

  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Kempinski Hotel Guiyang
366
Number of floors in Kempinski Hotel Guiyang
53
Another facilities in Kempinski Hotel Guiyang
Laundry service, _24_HOUR_FRONT_DESK, Express check-out, Wedding service, Newspaper in lobby

Frequently asked question in Kempinski Hotel Guiyang

What is normal check-in & check-out time at Kempinski Hotel Guiyang?
The standard check-in time at Kempinski Hotel Guiyang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Kempinski Hotel Guiyang?
Kempinski Hotel Guiyang is a 5.0-star hotel.
How many floors does Kempinski Hotel Guiyang have?
Kempinski Hotel Guiyang has 53 floors.
How many rooms are available at Kempinski Hotel Guiyang?
Kempinski Hotel Guiyang has 366 rooms in total.
What do past guests say about Kempinski Hotel Guiyang?
Kempinski Hotel Guiyang is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Kempinski Hotel Guiyang

8.8
Very Good
From 33 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

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Traveler Reviews Kempinski Hotel Guiyang

Number of reviews per page
20
40
Top reviews
Hin Ming Alfonso
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

nice
Hin Ming Alfonso
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

nice
Hin Ming Alfonso
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Nice
Hin Ming Alfonso
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The stay has been satisfactory in general
lai yin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

非常好
Donghang
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

excellent stay. Front desk excellent service!
Verified traveler
10.0
/10
Reviewed 532 week(s) ago

Expedia Group verified review

Before the trip, I went through a lot of websites, and found that it seemed impossible to find a hotel without smoking issues--people in Guiyang smoke in public areas including 5 stars hotels. Some complained about cigar smell in their non-smoking rooms--the worst was that it's the same after changing rooms. After reading reviews in Chinese and English, I concluded that at least, Kempinski's rooms are free form smoking. I especially asked for a room on the non-smoking floor at check-in. During our 6-night stay, one day, we found that smoke was fill in the hallway--someone was smoking in a room and had the door wide open. We made a big complaint to the front desk. They immediately took care of it, and didn't happen again. The hotel was beautiful. The breakfast buffet was great--a wide display of selections. Our room was not big, but felt luxurious. The view form the room was great. There were a supper market, shopping mall and lots of restaurants next to the hotel. You can easily get a taxi outside the hotel entrance. I used my name to book the hotel and checked in with my credit card. However, it's probably a cultural thing--I found out at check out that they put my husband's name on the receipt, which I needed for reimbursement. It took a while for them to correct it. Since we had an early flight to catch and a taxi was waiting outside, it did create stress on us. But, they did try hard to satisfy customers. Overall, I still gave the hotel full-point rating.
Read More
John
10.0
/10
Reviewed 626 week(s) ago

Hotels.com verified review

Amazing. All eas as expected - amazing. They brew their iwn beer. The newly opened gym eill help you burn it off.
Sam
8.0
/10
Reviewed 636 week(s) ago

Hotels.com verified review

good stay, very convenient. close to Jiaxiu Tower, but close to shaopping mall too. Easy to find good resteraunt.
Man Sun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

如能改善空調設備,令房間更涼快就更好了。
li
icon-with Friends
with Friends
8.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

酒店环境舒适,服务态度和服务质量不错
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

挺好的,楼下有幻影卖,楼上很高层,酒店很豪华,就是贵,真是贵啊,贵阳那么个小地方,2-300住的很好啦,这个要1480块,太贵啦
pengchi
2.0
/10
Reviewed 531 week(s) ago

Hotels.com verified review

非常不值得住的酒店
Verified traveler
10.0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

Short business stay, transportation well organized despite huge delay
Verified traveler
2.0
/10
Reviewed 597 week(s) ago

Hotels.com verified review

The Kempenski Hotel disappointed me great deal this time. The front desk staff was unable to solve my question even with my repeated request (Remarks: I was just asking for an invoice!) and after I was back home, their "executive housekeeper" kept finding excuses and even asked the hotel portal to reply me directly. Kempenski, as a reputed hotel, should not have been providing such bad customer service and inflexibility in dealing with customers' reasonable requests. I wondered if they would treat other business travellers with the same ridiculous service in the future. I would seriously consider whether to stay at the hotel chain again in the future.
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Verified traveler
6.0
/10
Reviewed 625 week(s) ago

Hotels.com verified review

要求顧客預付每天1000元押金很不合理!感覺被當小偷或不願付錢
Verified traveler
8.0
/10
Reviewed 634 week(s) ago

Hotels.com verified review

Good! The serve are good!
Gracie
10.0
/10
Reviewed 683 week(s) ago

Expedia Group verified review

Very welcoming with friendly staff, excellent location with view of the city, close to the shopping mall and Jiaxiu Tower, lots of good to see the city. The best experience is the splendid view in 53 Club, I had couple glasses of white wine with friends over there, that was fantastic, we really had a lovely night in the hotel . I would go back anytime.
Read More
Ziyun010
10.0
/10
Reviewed 683 week(s) ago

Expedia Group verified review

Excellent, luxurious, situated in , I can't find words to say how great this hotel is. Great location for everything. Very pleasant, polite staff. Many possibilities to spend time in shopping, entertaining and local experience.
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Number of reviews per page
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Lobby 4 Kempinski Hotel Guiyang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.