Kempinski Hotel Guiyang

Hotels
8.6
/10
Very Good
26 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Before the trip, I went through a lot of websites, and found that it seemed impossible to find a hotel without smoking issues--people in Guiyang smoke in public areas including 5 stars hotels. Some complained about cigar smell in their non-smoking rooms--the worst was that it's the same after changing rooms. After reading reviews in Chinese and English, I concluded that at least, Kempinski's rooms are free form smoking. I especially asked for a room on the non-smoking floor at check-in. During our 6-night stay, one day, we found that smoke was fill in the hallway--someone was smoking in a room and had the door wide open. We made a big complaint to the front desk. They immediately took care of it, and didn't happen again. The hotel was beautiful. The breakfast buffet was great--a wide display of selections. Our room was not big, but felt luxurious. The view form the room was great. There were a supper market, shopping mall and lots of restaurants next to the hotel. You can easily get a taxi outside the hotel entrance. I used my name to book the hotel and checked in with my credit card. However, it's probably a cultural thing--I found out at check out that they put my husband's name on the receipt, which I needed for reimbursement. It took a while for them to correct it. Since we had an early flight to catch and a taxi was waiting outside, it did create stress on us. But, they did try hard to satisfy customers. Overall, I still gave the hotel full-point rating.
John
10.0
/ 10
Amazing. All eas as expected - amazing. They brew their iwn beer. The newly opened gym eill help you burn it off.
Gracie
10.0
/ 10
Very welcoming with friendly staff, excellent location with view of the city, close to the shopping mall and Jiaxiu Tower, lots of good to see the city. The best experience is the splendid view in 53 Club, I had couple glasses of white wine with friends over there, that was fantastic, we really had a lovely night in the hotel . I would go back anytime.
In the Area
See Map
Huguo Road 68, Yunyan Qu, Guiyang, Guizhou, China, 550002

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Kempinski Hotel Guiyang is a hotel in a good neighborhood, which is located at Yunyan Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kempinski Hotel Guiyang

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Huguo Road 68, Yunyan Qu, Guiyang, Guizhou, China, 550002
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Discover More About Kempinski Hotel Guiyang

Location


Kempinski Hotel Guiyang is a hotel in a good neighborhood, which is located at Yunyan Qu.

About Kempinski Hotel Guiyang

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kempinski Hotel Guiyang exclusively for you.

Get precious and unforgettable moment during your stay at Kempinski Hotel Guiyang.

All facilities in Kempinski Hotel Guiyang

Others Kempinski Hotel Guiyang
Others

Hotel Services

  • Laundry service
  • Tours
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Parking
  • Smoking area
  • Banquet
  • Ballroom

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Grocery
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Shops

Transportation

  • Limo or town car service

Food and Drinks

  • Bar

In-room Facilities

  • TV

Accommodation Policy & General Information in Kempinski Hotel Guiyang

Important Note
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Kempinski Hotel Guiyang
366
Number of floors in Kempinski Hotel Guiyang
53
Another facilities in Kempinski Hotel Guiyang
Laundry service, Tours, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Kempinski Hotel Guiyang

What are available facilities at Kempinski Hotel Guiyang?
There are top facilites at Kempinski Hotel Guiyang such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kempinski Hotel Guiyang?
The standard check-in time at Kempinski Hotel Guiyang is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Kempinski Hotel Guiyang

8.6
Very Good
From 26 reviews
Cleanliness

8.4

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

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Traveler Reviews Kempinski Hotel Guiyang

Number of reviews per page
20
40
Top reviews
Hin Ming Alfonso
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

nice
Hin Ming Alfonso
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

nice
Hin Ming Alfonso
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice
Hin Ming Alfonso
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The stay has been satisfactory in general
lai yin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

非常好
Donghang
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

excellent stay. Front desk excellent service!
Verified traveler
10.0
/10
Reviewed 467 week(s) ago

Expedia Group verified review

Before the trip, I went through a lot of websites, and found that it seemed impossible to find a hotel without smoking issues--people in Guiyang smoke in public areas including 5 stars hotels. Some complained about cigar smell in their non-smoking rooms--the worst was that it's the same after changing rooms. After reading reviews in Chinese and English, I concluded that at least, Kempinski's rooms are free form smoking. I especially asked for a room on the non-smoking floor at check-in. During our 6-night stay, one day, we found that smoke was fill in the hallway--someone was smoking in a room and had the door wide open. We made a big complaint to the front desk. They immediately took care of it, and didn't happen again. The hotel was beautiful. The breakfast buffet was great--a wide display of selections. Our room was not big, but felt luxurious. The view form the room was great. There were a supper market, shopping mall and lots of restaurants next to the hotel. You can easily get a taxi outside the hotel entrance. I used my name to book the hotel and checked in with my credit card. However, it's probably a cultural thing--I found out at check out that they put my husband's name on the receipt, which I needed for reimbursement. It took a while for them to correct it. Since we had an early flight to catch and a taxi was waiting outside, it did create stress on us. But, they did try hard to satisfy customers. Overall, I still gave the hotel full-point rating.
Read More
John
10.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

Amazing. All eas as expected - amazing. They brew their iwn beer. The newly opened gym eill help you burn it off.
Sam
8.0
/10
Reviewed 571 week(s) ago

Hotels.com verified review

good stay, very convenient. close to Jiaxiu Tower, but close to shaopping mall too. Easy to find good resteraunt.
li
8.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

酒店环境舒适,服务态度和服务质量不错
Verified traveler
10.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

挺好的,楼下有幻影卖,楼上很高层,酒店很豪华,就是贵,真是贵啊,贵阳那么个小地方,2-300住的很好啦,这个要1480块,太贵啦
pengchi
2.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

非常不值得住的酒店
Verified traveler
10.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Short business stay, transportation well organized despite huge delay
Verified traveler
2.0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

The Kempenski Hotel disappointed me great deal this time. The front desk staff was unable to solve my question even with my repeated request (Remarks: I was just asking for an invoice!) and after I was back home, their "executive housekeeper" kept finding excuses and even asked the hotel portal to reply me directly. Kempenski, as a reputed hotel, should not have been providing such bad customer service and inflexibility in dealing with customers' reasonable requests. I wondered if they would treat other business travellers with the same ridiculous service in the future. I would seriously consider whether to stay at the hotel chain again in the future.
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Verified traveler
6.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

要求顧客預付每天1000元押金很不合理!感覺被當小偷或不願付錢
Verified traveler
8.0
/10
Reviewed 569 week(s) ago

Hotels.com verified review

Good! The serve are good!
Gracie
10.0
/10
Reviewed 618 week(s) ago

Expedia Group verified review

Very welcoming with friendly staff, excellent location with view of the city, close to the shopping mall and Jiaxiu Tower, lots of good to see the city. The best experience is the splendid view in 53 Club, I had couple glasses of white wine with friends over there, that was fantastic, we really had a lovely night in the hotel . I would go back anytime.
Read More
Ziyun010
10.0
/10
Reviewed 618 week(s) ago

Expedia Group verified review

Excellent, luxurious, situated in , I can't find words to say how great this hotel is. Great location for everything. Very pleasant, polite staff. Many possibilities to spend time in shopping, entertaining and local experience.
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.