Kempinski Hotel Xiamen

Hotels
8.6
/10
Very Good
241 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
I have stayed at Kempinski Hotels before but this was my first stay in Xiamen. It is one of the best hotel chains in which I stay around the world. If I could stay at Kempinski Hotels only, I would

Matthew

10.0
/ 10
Nice hotel with high quality facilities. Floors in the bathroom were not super clean.

Verified traveler

10.0
/ 10
Nice hotel in good location. You just never disappointed with German hotel management. The breakfast buffet is amazing! Too many good things to eat. The manager Mr. Li of the restaurant is very observant. My 8 years old daughter had dry throat, he served her a glass of warm lemon water right away...... we really appreciated for his service.
In the Area
See Map
No.98 Hubin Middle Road, Siming District, Huli Qu, Xiamen, Fujian, China, 361004

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Kempinski Hotel Xiamen is a hotel is located at Huli Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kempinski Hotel Xiamen

No.98 Hubin Middle Road, Siming District, Huli Qu, Xiamen, Fujian, China, 361004
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Lobby Kempinski Hotel Xiamen
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Discover More About Kempinski Hotel Xiamen

General


In Xiamen (Siming District)

Location


A stay at Kempinski Hotel Xiamen places you in the heart of Xiamen, steps from Bailuzhou Park and a 3-minute drive from Zhongshan Park. This luxury hotel is 2 mi (3.3 km) from Cultural Art Center and 2.1 mi (3.4 km) from Xiamen International Cruise Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Bailuzhou Park - 0.1 km / 0.1 mi
Zhongshan Park - 2 km / 1.2 mi
Haiwan Park - 2.4 km / 1.5 mi
Cultural Art Center - 3 km / 1.8 mi
Xiamen Science and Technology Museum - 3.1 km / 1.9 mi
Xiamen International Cruise Center - 3.2 km / 2 mi
Xiamen Mingfa Commercial Plaza - 3.3 km / 2 mi
Xiamen Museum - 3.3 km / 2 mi
Xiamen Botanical Garden - 3.4 km / 2.1 mi
Xiamen-Gulangyu Island Terminal - 4 km / 2.5 mi
Railway Culture Park - 4.3 km / 2.6 mi
Hongshan Park - 4.4 km / 2.7 mi
Xianyue Park - 4.5 km / 2.8 mi
Huli Park - 4.9 km / 3 mi
Overseas Chinese Museum - 5 km / 3.1 mi

The preferred airport for Kempinski Hotel Xiamen is Xiamen (XMN-Xiamen Intl.) - 11.1 km / 6.9 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Free self parking is available onsite.

Dining


Enjoy Chinese cuisine at Yue Fu, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 460 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

All facilities in Kempinski Hotel Xiamen

Bar, Cafe and Lounge Kempinski Hotel Xiamen
Bar, Cafe and Lounge
Swimming Pool Kempinski Hotel Xiamen
Swimming Pool
Entertainment Facility Kempinski Hotel Xiamen
Entertainment Facility
Fitness Center Kempinski Hotel Xiamen
Fitness Center
Functional Hall Kempinski Hotel Xiamen
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Spa
  • Sauna
  • Steam room

General

  • Smoking area
  • Reception hall
  • Parking

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities

Transportation

  • Limited parking
  • Limo or town car service

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Safety deposit box

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Kempinski Hotel Xiamen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Parking height restrictions apply, Cashless transactions are available, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately CNY 140 for adults and CNY 98 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kempinski Hotel Xiamen
460
Number of floors in Kempinski Hotel Xiamen
24
Another facilities in Kempinski Hotel Xiamen
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Kempinski Hotel Xiamen

What are available facilities at Kempinski Hotel Xiamen?
There are top facilites at Kempinski Hotel Xiamen such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kempinski Hotel Xiamen?
The standard check-in time at Kempinski Hotel Xiamen is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Kempinski Hotel Xiamen provide breakfast?
Yes, Kempinski Hotel Xiamen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kempinski Hotel Xiamen?
Kempinski Hotel Xiamen is a 5.0-star hotel.
How many floors does Kempinski Hotel Xiamen have?
Kempinski Hotel Xiamen has 24 floors.
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More Reviews from Other Guests in Kempinski Hotel Xiamen

Overall Ratings & Reviews Kempinski Hotel Xiamen

Traveloka (9)
Other sources (232)
8.6
Very Good
From 232 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Kempinski Hotel Xiamen

Number of reviews per page
20
40
Top reviews
Alvaro
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was perfect except the bed it was really hard. The rest was great
Ming Xing
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very nice place, 2nd time staying there
Xiaoyan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very friendly
Ronglu
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staffs are very friendly
Olivia
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great hotel
Samer
icon-Business
Business
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

This is the second time i stay here. Although the hotel is excellent and the staff try really hard to help, but non of them spoke good english and relied on translation apps which does not always work corectly. You'd expect for a hotel of this calibre to be able to communicate with the staff. As if they are inly focued on local travellers not international ones.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I have stayed at Kempinski Hotels before but this was my first stay in Xiamen. It is one of the best hotel chains in which I stay around the world. If I could stay at Kempinski Hotels only, I would
Robin
icon-with Partner
with Partner
2.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

We checked in at night time and we found out that we just like staying in a hospital because the entire floor is a birth care centre😩😩😫😫 It’s a big shock for a holiday stay in experience. All most each rooms are wide open and the nurses walking around ….
Tan
icon-Business
Business
6.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Generally fine but the biggest problem is that the mattress sinks in. This resulted in us having back and neck aches the next day.
Baojun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Wonderful stay
Matthew
icon-
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Nice hotel with high quality facilities. Floors in the bathroom were not super clean.
A TAV
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

surrounding parks & lakes
Sam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Check in time 45min could not find the booking
NUTTIDA
icon-with Partner
with Partner
4.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

- I requested a smoking room, but they put us on the Smoking floor, and I am extra sensitive to smoke. I ended up having a nose allergy here while staying. We didn't that I know that hotel in China people can actually smoke here so I didnt make a complain for my 2 nights stay here. On last night I clarify late at night about the smoking with the staff, they mentioned that they put us in a smoking floor and ask if “you dont smoke at all?” And do offer the room change but we were too tired to pack and move for less than 8 hrs until we check out. - Bed on the 8th floor is extremely soft that you would sink in the bed. The spring came out from the side of the bed. Too disappointing for such a good brand as Kempenski. This is the worst Kempenski so far I stayed. Warning, coming to the pool here you need a swimming cap as a regulation from the goverment. They should put this is the website or inform guests to prepare. We didn't have ours an ridiculously need to buy for another 80rmb. - check in was smooth but the staff should inform us that the floor in smoking floor we specifically request for non smoking in the booking. - cleaning lady was so nice that she come to our room to spray for the smoking odor so many times.
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Great
Grant
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Alex at the front desk was very helpful
Lynda Lin Hwa
icon-with Partner
with Partner
6.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

I stayed at Kempinski Shanghai in October 2023 and had also previously stayed in Kempinski Xiamen. My recent stay was a disappointment. I booked 3 rooms; 2 King bed and 1 Twin for 1 pax (Guest, Kho Chuan Seng). My room was on a non smoking floor but the instant I opened my room door, smelled of cigarette smoke and there was an ashtray on the table next to a no-smoking sign!!!
Read More
YIZHENG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The hotel was really hot and there was no way for it to cool down.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 264 week(s) ago

Expedia Group verified review

This hotel is beautiful, but has a service environment I can best describe as hostile. Rules are plentiful and enforced with vigour. Much of this, I should say, relates to travelling with children. We booked an executive floor room. Only after arrival did we learn that children are not allowed in the executive lounge free of charge (unlike any other executive/club hotel we have ever stayed). At the swimming pool, the only motion allowed is in a single direction. Swimming across the pool is forbidden and will result in verbal redress from staff. The idea of children playing and enjoying the water is foreign here. After raising some of these issues with the hotel, they did offer some accommodations - allowing our kids in the lounge for an extra night, for example. But the general hotel environment was unwelcoming, and this seemed to be institutional, not at all a question of individual staff.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

Check in and concierge service were really good, but service at breakfast and lounge bar was mediocre and disappointing for a 5 star hotel. When it gets busy, breakfast staff get really flustered with little organisation of which tables have been allocated, then tables are cleared whilst you queue at the different stations getting your food. The cocktails at the lobby bar are also not really recommended - they didn't seem to know how to make the basic cocktails. Overall a hotel that has a good reputation but the service does not quite live up to it.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Kempinski Hotel Xiamen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Kempinski Hotel Xiamen

Traveloka (9)
Other sources (232)
8.6
Very Good
From 232 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kempinski Hotel Xiamen

Number of reviews per page
20
40
Top reviews
Alvaro
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was perfect except the bed it was really hard. The rest was great
Ming Xing
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very nice place, 2nd time staying there
Xiaoyan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very friendly
Ronglu
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staffs are very friendly
Olivia
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great hotel
Samer
icon-Business
Business
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

This is the second time i stay here. Although the hotel is excellent and the staff try really hard to help, but non of them spoke good english and relied on translation apps which does not always work corectly. You'd expect for a hotel of this calibre to be able to communicate with the staff. As if they are inly focued on local travellers not international ones.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I have stayed at Kempinski Hotels before but this was my first stay in Xiamen. It is one of the best hotel chains in which I stay around the world. If I could stay at Kempinski Hotels only, I would
Robin
icon-with Partner
with Partner
2.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

We checked in at night time and we found out that we just like staying in a hospital because the entire floor is a birth care centre😩😩😫😫 It’s a big shock for a holiday stay in experience. All most each rooms are wide open and the nurses walking around ….
Tan
icon-Business
Business
6.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Generally fine but the biggest problem is that the mattress sinks in. This resulted in us having back and neck aches the next day.
Baojun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Wonderful stay
Matthew
icon-
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Nice hotel with high quality facilities. Floors in the bathroom were not super clean.
A TAV
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

surrounding parks & lakes
Sam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Check in time 45min could not find the booking
NUTTIDA
icon-with Partner
with Partner
4.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

- I requested a smoking room, but they put us on the Smoking floor, and I am extra sensitive to smoke. I ended up having a nose allergy here while staying. We didn't that I know that hotel in China people can actually smoke here so I didnt make a complain for my 2 nights stay here. On last night I clarify late at night about the smoking with the staff, they mentioned that they put us in a smoking floor and ask if “you dont smoke at all?” And do offer the room change but we were too tired to pack and move for less than 8 hrs until we check out. - Bed on the 8th floor is extremely soft that you would sink in the bed. The spring came out from the side of the bed. Too disappointing for such a good brand as Kempenski. This is the worst Kempenski so far I stayed. Warning, coming to the pool here you need a swimming cap as a regulation from the goverment. They should put this is the website or inform guests to prepare. We didn't have ours an ridiculously need to buy for another 80rmb. - check in was smooth but the staff should inform us that the floor in smoking floor we specifically request for non smoking in the booking. - cleaning lady was so nice that she come to our room to spray for the smoking odor so many times.
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Great
Grant
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Alex at the front desk was very helpful
Lynda Lin Hwa
icon-with Partner
with Partner
6.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

I stayed at Kempinski Shanghai in October 2023 and had also previously stayed in Kempinski Xiamen. My recent stay was a disappointment. I booked 3 rooms; 2 King bed and 1 Twin for 1 pax (Guest, Kho Chuan Seng). My room was on a non smoking floor but the instant I opened my room door, smelled of cigarette smoke and there was an ashtray on the table next to a no-smoking sign!!!
Read More
YIZHENG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The hotel was really hot and there was no way for it to cool down.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 264 week(s) ago

Expedia Group verified review

This hotel is beautiful, but has a service environment I can best describe as hostile. Rules are plentiful and enforced with vigour. Much of this, I should say, relates to travelling with children. We booked an executive floor room. Only after arrival did we learn that children are not allowed in the executive lounge free of charge (unlike any other executive/club hotel we have ever stayed). At the swimming pool, the only motion allowed is in a single direction. Swimming across the pool is forbidden and will result in verbal redress from staff. The idea of children playing and enjoying the water is foreign here. After raising some of these issues with the hotel, they did offer some accommodations - allowing our kids in the lounge for an extra night, for example. But the general hotel environment was unwelcoming, and this seemed to be institutional, not at all a question of individual staff.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

Check in and concierge service were really good, but service at breakfast and lounge bar was mediocre and disappointing for a 5 star hotel. When it gets busy, breakfast staff get really flustered with little organisation of which tables have been allocated, then tables are cleared whilst you queue at the different stations getting your food. The cocktails at the lobby bar are also not really recommended - they didn't seem to know how to make the basic cocktails. Overall a hotel that has a good reputation but the service does not quite live up to it.
Read More
Number of reviews per page
20
40