What do past guests say about Sheraton Qiandao Lake Resort?

Sheraton Qiandao Lake Resort is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Sheraton Qiandao Lake Resort

Name: Sheraton Qiandao Lake Resort
Address: Xin An North Road, Qiandao Lake, Chun An, Chun'an, Hangzhou, Zhejiang, China, 311700, Xin An North Road, Qiandao Lake, Chun An, Zhejiang, 311700, China
Rating: 8.9

Others

No. 3 in Foreigner-friendly Hotels for Family in Hangzhou

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8.9

/10

Exceptional

74 reviews

What Guests Say About Their Stay

Wei

10.0

/ 10

1. Room space was so enough for 2 adults plus 1 child 2. Balcony was so good for viewing the full of Qiandao Hu (lake) incl. sunrise & sunset, and as well as for drying the laundry, very convenient 3. Indoor/outdoor swimming pool very relaxing, also can be enjoyed the hot spring 4. Breakfast was great, the space was huge, foods were varying and delicious, incl. Chinese/Western/Hot/Cool/salt/sweet etc 5. Walkable at the night around the hotel and lake

Michael

10.0

/ 10

Great experience. Excellent location overlooking the Qiandao lake. Several choices of food. And the breakfast was excellent also.

Matus

10.0

/ 10

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.

In the Area

See Map

Xin An North Road, Qiandao Lake, Chun An, Chun'an, Hangzhou, Zhejiang, China, 311700

Main Facilities

Restaurant

24-Hour Front Desk

Staying at Sheraton Qiandao Lake Resort is a good choice when you are visiting Chun'an. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Sheraton Qiandao Lake Resort

Xin An North Road, Qiandao Lake, Chun An, Chun'an, Hangzhou, Zhejiang, China, 311700

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Discover More About Sheraton Qiandao Lake Resort

Location
Staying at Sheraton Qiandao Lake Resort is a good choice when you are visiting Chun'an.

About Sheraton Qiandao Lake Resort

From business event to corporate gathering, Sheraton Qiandao Lake Resort provides complete services and facilities that you and your colleagues need.

Sheraton Qiandao Lake Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sheraton Qiandao Lake Resort is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Sheraton Qiandao Lake Resort.

All facilities in Sheraton Qiandao Lake Resort

Swimming Pool

Lobby

Exterior

Others

Restaurant

Things to Do

Picnic area

Transportation

Car rental
Security

Accessibilty

Disabled access friendly

Public Facilities

Room service
Coffee shop
Safety deposit box

Hotel Services

Newspaper in lobby
Express check-in
Express check-out
Multilingual staff
24-hour Receptionist
Money changer

Nearby Facilities

Grocery

Sports and Recreations

Game room

Accommodation Policy & General Information in Sheraton Qiandao Lake Resort

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time	From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Qiandao Lake Resort	203
Number of floors in Sheraton Qiandao Lake Resort	18
Another facilities in Sheraton Qiandao Lake Resort	Picnic area, Car rental, Security, Disabled access friendly, Room service

Frequently asked question in Sheraton Qiandao Lake Resort

What are available facilities at Sheraton Qiandao Lake Resort?

There are top facilites at Sheraton Qiandao Lake Resort such as Restaurant, 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at Sheraton Qiandao Lake Resort?

The standard check-in time at Sheraton Qiandao Lake Resort is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00

What is the star rating of Sheraton Qiandao Lake Resort?

Sheraton Qiandao Lake Resort is a 5.0-star hotel.

How many floors does Sheraton Qiandao Lake Resort have?

Sheraton Qiandao Lake Resort has 18 floors.

How many rooms are available at Sheraton Qiandao Lake Resort?

Sheraton Qiandao Lake Resort has 203 rooms in total.

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More Reviews from Other Guests in Sheraton Qiandao Lake Resort

Overall Ratings & Reviews Sheraton Qiandao Lake Resort

Traveloka (2)

Other sources (72)

9.0

Exceptional

From 72 reviews

Cleanliness

9.2

Room Comfort

9.2

Location

9.4

Service and Facilites

8.4

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Traveler Reviews Sheraton Qiandao Lake Resort

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Top reviews

Dingyuan

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Although this resort is old, it is well maintained and the facilities are clean. I hope the hardware such as the light switch can be upgraded. The service is very warm and thoughtful. I will come again.

Wei

Friends and Family Family

10.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

Michael

with Partner

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Great experience. Excellent location overlooking the Qiandao lake. Several choices of food. And the breakfast was excellent also.

Michael Ka Chung

with Friends

8.0

/10

Reviewed 375 week(s) ago

Hotels.com verified review

service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.

Matus

Family

10.0

/10

Reviewed 380 week(s) ago

Hotels.com verified review

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.

Verified traveler

Family

10.0

/10

Reviewed 417 week(s) ago

Hotels.com verified review

Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.

8.0

/10

Reviewed 446 week(s) ago

Hotels.com verified review

Overall is ok, just the check in process a bit slow

Kevin

Family

10.0

/10

Reviewed 449 week(s) ago

Hotels.com verified review

Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.

Marc

6.0

/10

Reviewed 477 week(s) ago

Expedia Group verified review

This is a nice hotel with a good location close to the lakes with fantastic views from the rooms if you choose a lake facing room. Other than that the hotel is just OK, on the negative side room Air Con is not sufficient to keep the room cool (it was 40 deg C outside) and all areas within the hotel where too warm. You also get the impression that it was out of season with things not being available in the restaurant / lounge bar, wave pool not working, water features with no water. None of this was major but in the end it just gave the impression it was not an international brand 5 start hotel. If you can get the room at a good price it is a nice hotel to stay but at normal price it is over priced.

Verified traveler

Family

6.0

/10

Reviewed 542 week(s) ago

Hotels.com verified review

Hot water was not hot enough, We hung the breakfast order before 11pm the night before but no one took it Mattress too soft with a lump in the middle end of the bed. Got a taxi through the hotel which the hotel had the driver's mobile number. If the driver succeeded in bargaining with a passerby in the middle of the way, we would have some stranger in the taxi in our trip. The hotel operator said we could complain to the taxi company assuming Sheraton had no responsibility.

Simon saiwing

with Partner

8.0

/10

Reviewed 544 week(s) ago

Hotels.com verified review

I spent 3 nights there but the airconditioning was not working all 3 nights even though it was being fixed everyday, I don't know what happened but it did make my sleep very bad. Other than this issue, I would not complain too much as the hotel property by itself is very good and at excellent location. I will stay there again if the airconditioning going to work next time.

Stefan

with Partner

8.0

/10

Reviewed 565 week(s) ago

Hotels.com verified review

Was a very happy stay... Got free upgrade to business room...wonderful!! You don't want to go home to your own apartment again...Service, hotel, location were perfect. Can only recommend..

Yan

Family

8.0

/10

Reviewed 568 week(s) ago

Hotels.com verified review

The stay was quite comfortable. We love the environment & convenience of the hotel, while we are not satisfied with the service. I have booked a twins beds room, while the reception lied to me that I have booked a king bed room. After double checking, they told me that they can only offer me a king bed room as they do not have any twins bed room available.

Mary

8.0

/10

Reviewed 619 week(s) ago

Expedia Group verified review

This is a great hotel with nice location and great view of the lake. The staff are friendly and courteous. However, I must say something about the concierge. Staff at the concierge desk was not very well informed of things happening around the lake. He was not able to give us the exact information about how to get to the wharf and how long it will take to get there. He even gave us wrong information about the boat tour out of the wharf, which is 1 of the highlights of visiting Chindaohu. Because of the wrong information, all my schedules following the boat tour were messed up, including my return to Hongzhou.

kim poh

Family

10.0

/10

Reviewed 629 week(s) ago

Hotels.com verified review

It was awesome! The view from the room was spectacular !

Helen

with Partner

10.0

/10

Reviewed 647 week(s) ago

Hotels.com verified review

We stayed 1 night for wedding anniversary. The hotel has great location and Considerate service. Staff prepared Rose petals bed for us. We had a very romantic wedding anniversary. Many thanks. Will select this hotel for family travel next time.

zou

Family

6.0

/10

Reviewed 811 week(s) ago

Expedia Group verified review

1）Breakfast is very simple; 2)Swimming pool is in repaire. But we do not know in advance. 3)Garden view room is nearly no garden outside.

Hengnan

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

还行

Lionel

Leisure Family

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Excellent hôtel, personnel à l’écoute et à tout fait pour satisfaire nos demandes. Aménagements extérieurs au top, large choix au buffet du petit déjeuner.

shu yi

Friends and Family with Friends

10.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要讓我們開心的帶回心儀的伴手禮這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊也是親切可愛還介紹周邊的美味餐點非常棒的旅行體驗

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.