Sheraton Qiandao Lake Resort

非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要 讓我們開心的帶回心儀的伴手禮 這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊 也是親切可愛 還介紹周邊的美味餐點 非常棒的旅行體驗

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。

第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…

這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！ 早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。

非常不错，湖景美丽

很好

很好

酒店很不错，服务好，还免费升级高楼层。早餐很棒

service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.

房間很大舒適安靜

All good, 除了西餐廳選擇太少

Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.

酒店设施齐全，位置优越，服务也很到位，整体入住感觉不错。

隔日還續住…門口有掛上請勿打擾…早上10點多就有服務員開門要打掃，睡夢中讓人來不及穿衣服。五星外觀只有一星服務。電話開通撥打外線要等10分鐘。保險箱無法打開也是等了10分鐘。酒店叫的出租車無跳錶…被司機喊價吭錢。住湖景房但晚上一片黑也看不到什麼。這酒店不值得花2500¥高房價入住。

位置不錯，湖景房面對一片開闊的湖水感覺很棒。

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！

Overall is ok, just the check in process a bit slow

Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.