Sheraton Shantou Hotel

Hotels
8.8
/10
Very Good
334 reviews

What Guests Say About Their Stay

Eddie

10.0
/ 10
Very clean room, excellent breakfast buffet with a lot choices, very professional staff

Wai Ping

10.0
/ 10
I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.

Janice

10.0
/ 10
The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
In the Area
See Map
Block 11, Logan Century Mansion, Jinping Qu, Shantou, Guangdong, China, 515011

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Sheraton Shantou Hotel is a good choice when you are visiting Jinping Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Shantou Hotel

Block 11, Logan Century Mansion, Jinping Qu, Shantou, Guangdong, China, 515011
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Discover More About Sheraton Shantou Hotel

Location


Staying at Sheraton Shantou Hotel is a good choice when you are visiting Jinping Qu.

About Sheraton Shantou Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Shantou Hotel exclusively for you.

Sheraton Shantou Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Shantou Hotel.

All facilities in Sheraton Shantou Hotel

Others Sheraton Shantou Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Shantou Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay
  • Safety features at this property include a fire extinguisher and a deadbolt lock
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities or services will be unavailable from February 13 2026 to February 23 2026 (dates subject to change):
  • Swimming pool

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Shantou Hotel
330
Number of floors in Sheraton Shantou Hotel
25
Another facilities in Sheraton Shantou Hotel
Laundry service, Tours, Wedding service, Luggage storage, Porter

Frequently asked question in Sheraton Shantou Hotel

What are available facilities at Sheraton Shantou Hotel?
There are top facilites at Sheraton Shantou Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Shantou Hotel?
The standard check-in time at Sheraton Shantou Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sheraton Shantou Hotel provide breakfast?
Yes, Sheraton Shantou Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Shantou Hotel?
Sheraton Shantou Hotel is a 4.5-star hotel.
How many floors does Sheraton Shantou Hotel have?
Sheraton Shantou Hotel has 25 floors.
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More Reviews from Other Guests in Sheraton Shantou Hotel

Overall Ratings & Reviews Sheraton Shantou Hotel

Traveloka (3)
Other sources (331)
8.8
Very Good
From 331 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Shantou Hotel

Number of reviews per page
20
40
Top reviews
Eddie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean room, excellent breakfast buffet with a lot choices, very professional staff
KAI MAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quiet area yet convenient walking distance to large malls and restaurants.
An Qing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff are really helpful and friendly, room is big , clean and comfortable.
Thanh T
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great to stayed
Weican
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good service
Wai Ping
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.
Read More
Rui Ling
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Excellent
Janice
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Clean & Nice Hotel.
Janice
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Binh Su
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

It was nice and clean, friendly staffs
Yui Tai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great location and service well
Priscilla
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Tan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

It wasn’t really convenient to push my wheelchair bound grandmother to the nearby shopping malls despite the near distance as there were barriers and barricades along the way.
Shianti
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Good location staff very helpful and friendly
Edmond
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Awesome environment
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Poor Wi-Fi.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

The hotel is well located. close to pretty much everything in the city. Staff is friendly and helpful, nothing to criticize. The only thing is it is not well equipped or needs some refurbishment for its five star: for example TV doesn't support HD or internet
Wei
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

This is my best experience since I started my travel annually 15 yrs before, the hotel is so great and beautiful, my booked room was a family room with three beds
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The room was very spacious and decor very nice and warm. The shower water pressure was great, unlike many hotels in China.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sheraton Shantou Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sheraton Shantou Hotel

Traveloka (3)
Other sources (331)
8.8
Very Good
From 331 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Shantou Hotel

Number of reviews per page
20
40
Top reviews
Eddie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean room, excellent breakfast buffet with a lot choices, very professional staff
KAI MAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quiet area yet convenient walking distance to large malls and restaurants.
An Qing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff are really helpful and friendly, room is big , clean and comfortable.
Thanh T
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great to stayed
Weican
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good service
Wai Ping
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.
Read More
Rui Ling
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Excellent
Janice
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Clean & Nice Hotel.
Janice
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Binh Su
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

It was nice and clean, friendly staffs
Yui Tai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great location and service well
Priscilla
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Tan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

It wasn’t really convenient to push my wheelchair bound grandmother to the nearby shopping malls despite the near distance as there were barriers and barricades along the way.
Shianti
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Good location staff very helpful and friendly
Edmond
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Awesome environment
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Poor Wi-Fi.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

The hotel is well located. close to pretty much everything in the city. Staff is friendly and helpful, nothing to criticize. The only thing is it is not well equipped or needs some refurbishment for its five star: for example TV doesn't support HD or internet
Wei
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

This is my best experience since I started my travel annually 15 yrs before, the hotel is so great and beautiful, my booked room was a family room with three beds
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The room was very spacious and decor very nice and warm. The shower water pressure was great, unlike many hotels in China.
Number of reviews per page
20
40