Sheraton Shantou Hotel

Very good location staff excellent Quality shops and restaurants close by Breakfast gets top marks quality food Decoration of room and foyer lovely

good location … near to food street and nearby malls all within walking distance Room was clean & housekeeping was on time Will come back to stay if going Shantou again

Very convenient localities with shopping and eateries all within walking distance. Rooms are well kept and staff are all helpful.

Rebekah is very helpful and a such a joy! She helped with communication with the driver and also recommended places of interest for us to visit. Very fruitful trip and highly recommend this stay!

Just Ok

地點很好，近大型商場 職員服務友善

Room is clean and very good location

I asked for a non-smoking room but got a smoking one which even after cleaning smelled of smoke for 2 days. The lobby lounge had few alchohol choices with most brands out of stock and no live band. The staff were few and somewhat clueless.

Very clean room, excellent breakfast buffet with a lot choices, very professional staff

Quiet area yet convenient walking distance to large malls and restaurants.

Staff are really helpful and friendly, room is big , clean and comfortable.

Great to stayed

Good service

I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.

Excellent

Clean & Nice Hotel.

The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.

It was nice and clean, friendly staffs

Great location and service well

Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day