Hotel Perla Suite Santa Marta

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8.6
/10
Very Good
46 reviews

What Guests Say About Their Stay

Neil

10.0
/ 10
A one night stopover in Santa Marta, it was lovely. Clean comfortable room, a great roof terrace and love design details in the decoration of the hotel. Really helpful staff, a free tour of the city in an electric open sided car, and a very good breakfast

Verified traveler

10.0
/ 10
Professional and highly efficient and competent staff. Great work. Santa Marta Historic District could be sometimes chaotic for the unfamiliarized tourist.

Vinay

10.0
/ 10
A very good hotel, recently built with very nice decor. Good location to all the main sites and the beach. Staff extremely helpful and friendly with excellent service standards. One of a few hotels with hot water by the way in Santa Marta. Nice views from the hotel rooftop bars. Best Jacuzzi experience you will ever have so take your swim stuff
In the Area
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Carrera 6 No. 11-35, Santa Marta, Magdalena, Colombia, 470004

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Perla Suite Santa Marta is a good choice when you are visiting Santa Marta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Perla Suite Santa Marta

Carrera 6 No. 11-35, Santa Marta, Magdalena, Colombia, 470004
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Lobby Hotel Perla Suite Santa Marta
Lobby 2 Hotel Perla Suite Santa Marta

Discover More About Hotel Perla Suite Santa Marta

General
In Santa Marta (Historic Center)

Location
With a stay at Hotel Perla Suite Santa Marta, you'll be centrally located in Santa Marta, within a 10-minute walk of Santa Marta Cathedral and Santa Marta Bay. This hotel is 0.6 mi (0.9 km) from Santa Marta Beach and 3.1 mi (5.1 km) from Taganga Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Santa Marta Theater - 0.4 km / 0.2 mi
Mayorship of Santa Marta - 0.5 km / 0.3 mi
Simón Bolivar Park - 0.5 km / 0.3 mi
Santa Marta Cathedral - 0.5 km / 0.3 mi
Customs House - 0.5 km / 0.3 mi
Tairona Gold Museum - 0.6 km / 0.3 mi
Camellón Rodrigo de Bastidas Park - 0.7 km / 0.4 mi
Santa Marta Bay - 0.7 km / 0.4 mi
San Juan Cultural Center - 0.8 km / 0.5 mi
Parque de los Novios - 0.8 km / 0.5 mi
Santa Marta Beach - 1 km / 0.6 mi
Old San Juan de Dios Hospital Museum - 1.1 km / 0.7 mi
Marina Santa Marta - 1.2 km / 0.7 mi
Clinic El Prado - 1.2 km / 0.8 mi
Eduardo Santos Stadium - 1.9 km / 1.2 mi

The nearest major airport is Santa Marta (SMR-Simon Bolivar) - 18.2 km / 11.3 mi

Facilities
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a banquet hall.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 22 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Perla Suite Santa Marta

Functional Hall Hotel Perla Suite Santa Marta
Functional Hall
Common Space Hotel Perla Suite Santa Marta
Common Space
Lobby Hotel Perla Suite Santa Marta
Lobby
Exterior Hotel Perla Suite Santa Marta
Exterior
Others Hotel Perla Suite Santa Marta
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Rooftop terrace

Public Facilities

  • Smoke-free area
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Hotel Perla Suite Santa Marta

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Perla Suite Santa Marta
22
Number of floors in Hotel Perla Suite Santa Marta
6
Another facilities in Hotel Perla Suite Santa Marta
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Hotel Perla Suite Santa Marta

What are available facilities at Hotel Perla Suite Santa Marta?
There are top facilites at Hotel Perla Suite Santa Marta such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Perla Suite Santa Marta?
The standard check-in time at Hotel Perla Suite Santa Marta is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Perla Suite Santa Marta provide breakfast?
Yes, Hotel Perla Suite Santa Marta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Perla Suite Santa Marta?
Hotel Perla Suite Santa Marta is a 3.0-star hotel.
How many floors does Hotel Perla Suite Santa Marta have?
Hotel Perla Suite Santa Marta has 6 floors.
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More Reviews from Other Guests in Hotel Perla Suite Santa Marta

8.6
Very Good
From 46 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Perla Suite Santa Marta

Number of reviews per page
20
40
Top reviews
Emory
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very few options for breakfast. This is not a buffet breakfast. Great Staff and the owner was very friendly. I would stay here again
Carolina
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El personal del hotel es excelente. Siempre tratando de ayudar.
Shiny
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

The property was fine, looked nicer than the actually quality of the property. The shower water pressure was not fantastic and it mostly stayed at medium warm. Our room looked nice though! The staff only spoke Spanish, though a nice young man did give us directions in English once — only saw him the one time. I speak middling Spanish (enough to get around) and my partner elementary Spanish. We were able to ask the staff for directions to the bus station just fine. The staff was overall, cold. Not rude, not mean, but cold. The location is in the corner of the center which makes everywhere you might want to walk about 10-20min away. There is a public bus station just a 5-8 min walk from the hotel which was the best part about this place! We were really really peeved when they charged us an absurd penalty for a used towel. We were charged $50,000 COP (a third of the cost of the room for a night) for the towel you step on when you get in and out of the shower. The shower is flush with the floor and it leaks out into the bathroom. We wiped the floor down with it 2 nights in a row. It got dirty. We were charged a penalty. The towels (bath, hand, etc.) are really thin and rough. There’s no chance it costs that much in Colombia to replace that towel, or to simply wash it — or god forbid — bleach it. We felt like we were ripped off. It was not a good check out. But, we didn’t speak enough Spanish to contest it, so we paid. Would not recommend.
Read More
Marycarmen
icon-
6.0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

Mal servicio
Sumon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Great service and location. Although they did make a mistake by not giving us 3 single beds eventhough I chose this option and gave them a separate email regarding this too. However everything else was incredible.
Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

A one night stopover in Santa Marta, it was lovely. Clean comfortable room, a great roof terrace and love design details in the decoration of the hotel. Really helpful staff, a free tour of the city in an electric open sided car, and a very good breakfast
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Hotel is nice but location sucks. Didnt feel comfortable walking at night. Standard room is small. I wanted to change to another room but there was no manager at that time. Afternoon lunch was fine, but dinner time I ordered a sandwich and they said it was very good and it wasnt! I took one bite and could not eat it. It was gross! I asked if i can order something else and they said it was fine. When I got the check they would not take the food i dindt finish off the bill. The restaurant manager was rude and said it was not their problem and I had to pay for it! I was so pissed off! That night I was gojng to the bathroom atleast 5 times. One one toilet roll and had to call at 3am to deliver another roll. I Called next morning several of times and receptionists said she was in a meeting. After i called after an hr and still same thing. Finally after 1hr and a half I was able to talk to her but at that point i was fed up! I tried to get my money back for the next 2 nights and ofcourse manager said it was none refundable! I end up booking at another hotel that morning and they kept my money and I didnt even stay there! Horrible customer service!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Very nice hotel, good price for the nice rooms and restaurant
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

Professional and highly efficient and competent staff. Great work. Santa Marta Historic District could be sometimes chaotic for the unfamiliarized tourist.
WendellFR
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

This is a great choice hotel when visiting Santa Marta.
Vinay
icon-with Partner
with Partner
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

A very good hotel, recently built with very nice decor. Good location to all the main sites and the beach. Staff extremely helpful and friendly with excellent service standards. One of a few hotels with hot water by the way in Santa Marta. Nice views from the hotel rooftop bars. Best Jacuzzi experience you will ever have so take your swim stuff
Read More
Manny
2.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

I have stayed at this hotel on 3 different occasions, and it is half finished at best. My last stay could not be more displeasing. The shower flooded two seperate rooms which we had booked, on person slipped and hurt themselves. The hotel couldn't give us any more towels an hour after check in because someone had taken the linen closet key home. We had to stay in a flooded room the entire night, only to be switched to a room the next day with no hot water and a leaking pipe in the roof. I expected a relaxing two day stay that turned into a nightmare. The hotel manager gave us 10 percent off our bill to compensate us. The only good thing about the hotel is the resraurant makes amazing food, once you overlook the stapeled together paper menu. This is a poorly constructed building that lacks the management of a classy hotel. I will not be staying here again.
Read More
Alberto
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Toallas sucias y desgastadas. Buen trato del recepcionista
Susana
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

El personal es amable y tienen en su desayuno el mejor cayeye que he probado! Las habitaciones son muy cómodas y la cama y sus
Leidy
icon-with Partner
with Partner
6.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

el lugar es bonito, las personas son cálidas, falta variedad en el desayuno y el sector no es agradable, en las noches no es seguro salir caminando del hotel, el sector se siente peligroso
Cristian
icon-with Partner
with Partner
10.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Habitaciones muy cómodas, desayuno normal, lo único es que el aire acondicionado no se puede apagar sin tener que dejar la habitación sin energía De resto una excelente opción
Marta
icon-Business
Business
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Tranquilo, todos los empleados muya amables y atentos
abrahan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

NO TAN BUENA
Pao
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

El servicio excelente, el lugar era muy lindo y cómodo. Es un excelente sitio para descansar. Habían unas irregularidades en la tuberías del baño que hacía que este oliera un poco mal, pero era algo soportable. Está ubicado cerca a la playa y al parque de los novios, lugar donde puedes ir a comer y bailar, solo que en la noche si es solo yda un poco de miedo.
Read More
virlen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Buena atención, habitaciones cómodas y limpia
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Perla Suite Santa Marta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 46 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Perla Suite Santa Marta

Number of reviews per page
20
40
Top reviews
Emory
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very few options for breakfast. This is not a buffet breakfast. Great Staff and the owner was very friendly. I would stay here again
Carolina
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El personal del hotel es excelente. Siempre tratando de ayudar.
Shiny
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

The property was fine, looked nicer than the actually quality of the property. The shower water pressure was not fantastic and it mostly stayed at medium warm. Our room looked nice though! The staff only spoke Spanish, though a nice young man did give us directions in English once — only saw him the one time. I speak middling Spanish (enough to get around) and my partner elementary Spanish. We were able to ask the staff for directions to the bus station just fine. The staff was overall, cold. Not rude, not mean, but cold. The location is in the corner of the center which makes everywhere you might want to walk about 10-20min away. There is a public bus station just a 5-8 min walk from the hotel which was the best part about this place! We were really really peeved when they charged us an absurd penalty for a used towel. We were charged $50,000 COP (a third of the cost of the room for a night) for the towel you step on when you get in and out of the shower. The shower is flush with the floor and it leaks out into the bathroom. We wiped the floor down with it 2 nights in a row. It got dirty. We were charged a penalty. The towels (bath, hand, etc.) are really thin and rough. There’s no chance it costs that much in Colombia to replace that towel, or to simply wash it — or god forbid — bleach it. We felt like we were ripped off. It was not a good check out. But, we didn’t speak enough Spanish to contest it, so we paid. Would not recommend.
Read More
Marycarmen
icon-
6.0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

Mal servicio
Sumon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Great service and location. Although they did make a mistake by not giving us 3 single beds eventhough I chose this option and gave them a separate email regarding this too. However everything else was incredible.
Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

A one night stopover in Santa Marta, it was lovely. Clean comfortable room, a great roof terrace and love design details in the decoration of the hotel. Really helpful staff, a free tour of the city in an electric open sided car, and a very good breakfast
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Hotel is nice but location sucks. Didnt feel comfortable walking at night. Standard room is small. I wanted to change to another room but there was no manager at that time. Afternoon lunch was fine, but dinner time I ordered a sandwich and they said it was very good and it wasnt! I took one bite and could not eat it. It was gross! I asked if i can order something else and they said it was fine. When I got the check they would not take the food i dindt finish off the bill. The restaurant manager was rude and said it was not their problem and I had to pay for it! I was so pissed off! That night I was gojng to the bathroom atleast 5 times. One one toilet roll and had to call at 3am to deliver another roll. I Called next morning several of times and receptionists said she was in a meeting. After i called after an hr and still same thing. Finally after 1hr and a half I was able to talk to her but at that point i was fed up! I tried to get my money back for the next 2 nights and ofcourse manager said it was none refundable! I end up booking at another hotel that morning and they kept my money and I didnt even stay there! Horrible customer service!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Very nice hotel, good price for the nice rooms and restaurant
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

Professional and highly efficient and competent staff. Great work. Santa Marta Historic District could be sometimes chaotic for the unfamiliarized tourist.
WendellFR
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

This is a great choice hotel when visiting Santa Marta.
Vinay
icon-with Partner
with Partner
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

A very good hotel, recently built with very nice decor. Good location to all the main sites and the beach. Staff extremely helpful and friendly with excellent service standards. One of a few hotels with hot water by the way in Santa Marta. Nice views from the hotel rooftop bars. Best Jacuzzi experience you will ever have so take your swim stuff
Read More
Manny
2.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

I have stayed at this hotel on 3 different occasions, and it is half finished at best. My last stay could not be more displeasing. The shower flooded two seperate rooms which we had booked, on person slipped and hurt themselves. The hotel couldn't give us any more towels an hour after check in because someone had taken the linen closet key home. We had to stay in a flooded room the entire night, only to be switched to a room the next day with no hot water and a leaking pipe in the roof. I expected a relaxing two day stay that turned into a nightmare. The hotel manager gave us 10 percent off our bill to compensate us. The only good thing about the hotel is the resraurant makes amazing food, once you overlook the stapeled together paper menu. This is a poorly constructed building that lacks the management of a classy hotel. I will not be staying here again.
Read More
Alberto
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Toallas sucias y desgastadas. Buen trato del recepcionista
Susana
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

El personal es amable y tienen en su desayuno el mejor cayeye que he probado! Las habitaciones son muy cómodas y la cama y sus
Leidy
icon-with Partner
with Partner
6.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

el lugar es bonito, las personas son cálidas, falta variedad en el desayuno y el sector no es agradable, en las noches no es seguro salir caminando del hotel, el sector se siente peligroso
Cristian
icon-with Partner
with Partner
10.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Habitaciones muy cómodas, desayuno normal, lo único es que el aire acondicionado no se puede apagar sin tener que dejar la habitación sin energía De resto una excelente opción
Marta
icon-Business
Business
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Tranquilo, todos los empleados muya amables y atentos
abrahan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

NO TAN BUENA
Pao
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

El servicio excelente, el lugar era muy lindo y cómodo. Es un excelente sitio para descansar. Habían unas irregularidades en la tuberías del baño que hacía que este oliera un poco mal, pero era algo soportable. Está ubicado cerca a la playa y al parque de los novios, lugar donde puedes ir a comer y bailar, solo que en la noche si es solo yda un poco de miedo.
Read More
virlen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Buena atención, habitaciones cómodas y limpia
Number of reviews per page
20
40