How many rooms are available at Hyatt Regency Cartagena?

Hyatt Regency Cartagena has 380 rooms in total.

Does Hyatt Regency Cartagena provide parking?

Yes, Hyatt Regency Cartagena provides parking. Please confirm details directly with the hotel.

What do past guests say about Hyatt Regency Cartagena?

Hyatt Regency Cartagena is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hyatt Regency Cartagena

Name: Hyatt Regency Cartagena
Address: Carrera 1 No 12-118, Cartagena de Indias, Bolívar, Colombia, 130001, Carrera 1 No 12-118, Bolívar, 130001, Colombia
Rating: 9.4

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9.4

/10

Exceptional

1,530 reviews

What Guests Say About Their Stay

Angela Aurelia

10.0

/ 10

Property was great only down side is a very loud bed in the master suite, you couldn't move without waking yourself up as the bed Support or frame was very old sounding. Elevators were a pain and need to be fixed as only one or two worked the whole time. Other than that great hotel and location.

Johanna

10.0

/ 10

I would love to thank the staff Fernanda Eliana and Natalia from 30th floor ..they made my moms birthday very special ..very attentive to our needs .also a big thank you to rosaura from excursions..she is the best !!!

Maria C

10.0

/ 10

Everything was amazing! The buffet breakfast was delicious. All the staff were very courteous. The outdoor pools were amazing and our room was very clean.

In the Area

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Carrera 1 No 12-118, Cartagena de Indias, Bolívar, Colombia, 130001

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Hyatt Regency Cartagena is located in area / city Cartagena. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hyatt Regency Cartagena

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What's around Hyatt Regency Cartagena

Carrera 1 No 12-118, Cartagena de Indias, Bolívar, Colombia, 130001

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Discover More About Hyatt Regency Cartagena

General

Near Plaza Bocagrande Commercial Center

Location

With a stay at Hyatt Regency Cartagena in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 2-minute drive from Clock Tower. This family-friendly hotel is 1.2 mi (1.9 km) from Cartagena de Indias Convention Center and 1.5 mi (2.4 km) from San Pedro Claver Church and Convent.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Bocagrande Commercial Center - 0.1 km / 0.1 mi
Bocagrande Beach - 0.1 km / 0.1 mi
Hospital Naval de Cartagena - 0.6 km / 0.4 mi
Bodeguita Dock - 1 km / 0.6 mi
Parque de La Marina - 1 km / 0.6 mi
La Marina Park - 1.1 km / 0.7 mi
Malecón Bahía de las Ánimas - 1.3 km / 0.8 mi
Alcaldia (City Hall) Cartagena - 1.3 km / 0.8 mi
Aduana Square - 1.4 km / 0.9 mi
Caribbean Naval Museum - 1.4 km / 0.9 mi
Los Pegasos Dock - 1.4 km / 0.9 mi
Marquez House of the Real Prize - 1.5 km / 0.9 mi
Casa del Marques de Premio Real - 1.5 km / 0.9 mi
Plaza de los Coches - 1.5 km / 0.9 mi
San Pedro Claver Church and Convent - 1.5 km / 0.9 mi

The preferred airport for Hyatt Regency Cartagena is Rafael Nunez Intl. Airport (CTG) - 6.7 km / 4.2 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a health club. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cartagena? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Grab a bite at Kokau, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms

Treat yourself to a stay in one of the 380 individually decorated guestrooms, featuring heated floors and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

All facilities in Hyatt Regency Cartagena

Entertainment Facility

Functional Hall

Common Space

Lobby

Exterior

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Things to Do

Outdoor pool
Wine release events
Spa
Health club
Shops
Pool sun loungers

Public Facilities

Coffee shop
Elevator
Parking
Smoke-free area
Safety deposit box

Accessibilty

Accessible parking
Wheelchair accessible
Accessible bathroom
Disabled access friendly

Family-friendly Facilities

Children club (surcharge)
Kids club
Children pool

Food and Drinks

Poolside bar
Breakfast
Snack bar

General

Banquet
Parking
Terrace

Business Facilities

Conference center
Meeting rooms
Conference rooms

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hyatt Regency Cartagena

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hyatt Regency Cartagena	380
Number of floors in Hyatt Regency Cartagena	43
Another facilities in Hyatt Regency Cartagena	Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Hyatt Regency Cartagena

What are available facilities at Hyatt Regency Cartagena?

There are top facilites at Hyatt Regency Cartagena such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hyatt Regency Cartagena?

The standard check-in time at Hyatt Regency Cartagena is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hyatt Regency Cartagena provide breakfast?

Yes, Hyatt Regency Cartagena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hyatt Regency Cartagena?

Hyatt Regency Cartagena is a 4.5-star hotel.

How many floors does Hyatt Regency Cartagena have?

Hyatt Regency Cartagena has 43 floors.

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More Reviews from Other Guests in Hyatt Regency Cartagena

Overall Ratings & Reviews Hyatt Regency Cartagena

Other sources (1,530)

9.4

Exceptional

From 1,530 reviews

Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Hyatt Regency Cartagena

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Top reviews

Angela Aurelia

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

GREG

with Friends

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great location, friendly staff.

Johanna

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Maria C

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Everything was amazing! The buffet breakfast was delicious. All the staff were very courteous. The outdoor pools were amazing and our room was very clean.

Marcos

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Very nice hotel and friendly staff!

JAVIER

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Everything is perfect 👍

Grethys

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I had an amazing stay at this hotel! The views were absolutely beautiful, especially from the room and pool area. Everything was very clean and well maintained throughout the property. The staff was extremely friendly and attentive. The service truly made the experience even better. Overall, it was a relaxing and enjoyable stay, and I would definitely recommend this hotel to anyone looking for comfort, great service, and stunning views.

Annie

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It is a fantastic hotel

YAACOV

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great place great rooms

Johnny

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Would highly recommend

Wendy

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Our stay at the Hyatt Regency Cartagena was absolutely wonderful. The property was exceptionally clean, beautifully decorated, and had a luxurious yet welcoming atmosphere throughout. Our room was spacious, comfortable, and perfect for accommodating our family, especially with our small toddler. What truly made our experience stand out was the outstanding customer service. Every hotel staff member we encountered were extremely kind, professional, attentive, and genuinely helpful. A very special thank you to Natalie from the Regency Club, who was absolutely exceptional. She truly went out of her way to assist us during our stay and made us feel so welcomed and cared for. Her kindness and professionalism did not go unnoticed and greatly enhanced our overall experience. Overall, we had a fantastic stay and would highly recommend Hyatt Regency Cartagena to anyone visiting the area. We look forward to returning in the future!

Najah

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Darwin was the best server/bartender at the Hotel,

Mario

Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Property very clean, lovely views, excellent customer service, stuff very professional. We did not have any issues. Just lovely place to stay.

Nicholas

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff was great room was clean. I left the other hotel just to check in over here.

Mackenzie

Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I hesitated to book this hotel because of a few negative reviews, but after doing my research and trusting my instincts, I’m SO glad I chose it. If you want an experience that guarantees amazing memories, this is the place. The hotel is literally steps from the beach; any closer and you’d be sleeping on it. A mall with affordable food, European brands, local shops, and international options is just a few feet away, so you’ll never run out of things to eat or explore. Prefer to stay on the property? You can. The food at Kokau is outstanding (order the Posta Cartagenera!), and the poolside and outdoor restaurants are just as good. There’s even a gelateria with every sweet treat imaginable. Plenty of relaxing spaces, ocean breeze, and fun areas to enjoy watching a soccer game, having a beer or reading a book. We upgraded to access the 30th floor, and it was worth every penny; excellent breakfast and afternoon buffets with traditional and international food options. Our one‑bedroom king suite was spotless, comfortable, and beautifully maintained. The entire property is kept in top condition. Huge thanks to Daniel at reception for the warm welcome. Manuel Franco and Alexis made our pool cabana experience feel like royalty for my birthday. Fernanda perfected our morning "tinto" and taught us about local fruits. And you must book a coffee‑grounds massage with Nicole—professional, knowledgeable, and exceptional. You will not regret staying here.

Daryl

Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Outstanding accommodations, house keeping, staff, restaurants, breakfast, and will stay at this hotel on our next visit

Omar

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel stay convenient Location property was maintained and clean. The only downside was the Oceanview could of had more balcony options. Other than that, I love the hotel.

Leydy

with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Amazing hotel, and friendly staff…. Definitely I’ll want to go back

Vanessa

Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Everything was great

Jose

with Children

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

In general was a very good experience. Definitely will repeat in this hotel

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.