Hotel Palma Real

Hotels
8.2
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Barri

10.0
/ 10
Excellent long stay hotel. Excellent from desk. Very helpful, pleasant, accommodating and professional. Rooms are spacious and comfortable. Close to shops and restaurants. Will stay there again.

Ken

10.0
/ 10
Late check-in, staff helpful, room great. Breakfast nt huge but lots of local and north American choices. Place out on an open terrace to eat with tropical plants and bird noises.

Anne

10.0
/ 10
The room was spotless, but what stood out was the helpfulness of the staff, particularly the concierge. We appreciated his assistance in resolving an issue with our car rental, even after we had checked out and left. Above and beyond expectations!
In the Area
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200 Mts. Norte del ICE, Sabana Norte, Mata Redonda, San José, Costa Rica, 694-1005

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Palma Real is a hotel is located at Mata Redonda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Palma Real

200 Mts. Norte del ICE, Sabana Norte, Mata Redonda, San José, Costa Rica, 694-1005
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Exterior Hotel Palma Real
Others 2 Hotel Palma Real

Discover More About Hotel Palma Real

General


Near Sabana Park

Location


You'll be centrally located in San José with a stay at Hotel Palma Real, within a 15-minute walk of National Stadium of Costa Rica and Museum of Costa Rican Art. This casino hotel is 2.1 mi (3.4 km) from National Theater of Costa Rica and 2.4 mi (3.9 km) from Jade Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sabana Park - 0.6 km / 0.3 mi
National Stadium of Costa Rica - 0.9 km / 0.6 mi
Museum of Costa Rican Art - 1 km / 0.6 mi
La Salle Natural Science Museum - 1.7 km / 1 mi
Mercado Central - 2.9 km / 1.8 mi
U.S. Embassy San José - 3.2 km / 2 mi
Central Park - 3.3 km / 2 mi
Hospital México - 3.3 km / 2 mi
Melico Salazar Theatre - 3.3 km / 2.1 mi
Children's Museum - 3.4 km / 2.1 mi
San Jose Cathedral - 3.4 km / 2.1 mi
Plaza de la Cultura - 3.5 km / 2.2 mi
Morazan Park - 3.5 km / 2.2 mi
Templo de Música - 3.6 km / 2.2 mi
National Theater of Costa Rica - 3.6 km / 2.2 mi

The nearest airports are:
San José (SYQ-Tobías Bolaños Intl.) - 5.6 km / 3.5 mi
Juan Santamaria Intl. Airport (SJO) - 16.7 km / 10.4 mi

Facilities


Try your luck at the casino and enjoy other recreational amenities, which include a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Dining


Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 68 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Hotel Palma Real

Bar, Cafe and Lounge Hotel Palma Real
Bar, Cafe and Lounge
Entertainment Facility Hotel Palma Real
Entertainment Facility
Fitness Center Hotel Palma Real
Fitness Center
Functional Hall Hotel Palma Real
Functional Hall
Common Space Hotel Palma Real
Common Space

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Fitness center
  • Shops
  • Casino

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

General

  • Reception hall
  • Rooftop terrace
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Garage

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Palma Real

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Palma Real
68
Number of floors in Hotel Palma Real
5
Another facilities in Hotel Palma Real
Laundry service, Wedding service, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Hotel Palma Real

What are available facilities at Hotel Palma Real?
There are top facilites at Hotel Palma Real such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palma Real?
The standard check-in time at Hotel Palma Real is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Palma Real provide breakfast?
Yes, Hotel Palma Real provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Palma Real?
Hotel Palma Real is a 3.5-star hotel.
How many floors does Hotel Palma Real have?
Hotel Palma Real has 5 floors.
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More Reviews from Other Guests in Hotel Palma Real

8.2
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Palma Real

Number of reviews per page
20
40
Top reviews
Barri
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent long stay hotel. Excellent from desk. Very helpful, pleasant, accommodating and professional. Rooms are spacious and comfortable. Close to shops and restaurants. Will stay there again.
Donald
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Front desk staff was very helpful and pleasant.
Delia
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was cold and not appealing. I loved the coffee and fruit. The bread and jam was also very good. We lunch menu was a little better. However, we bumped into an excellent Italian restaurant just steps from the casino.
jarell
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay. The onsite restaurant was delicious.
udson
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are very basic to say the least. For what we paid, been to many hotels in the San Jose gam area and this hotel was the most expensive so far, when we arrived the reception said they just finished preparing the room for us, there was 1 towel we were 4, the pillows were terrible. there was no soap in the shower. Not going there ever.
Read More
Ken
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Late check-in, staff helpful, room great. Breakfast nt huge but lots of local and north American choices. Place out on an open terrace to eat with tropical plants and bird noises.
Ann
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is in a good location for downtown accessibility. It is a 45 min walk or a 13 min Uber ride. The rooms are basic and clean. We had to be moved twice due to lack of hot water the in first room and the shower flooding the room the second room. The third room was good. The hotel staff that we connected with on these issues were very sympathetic and accommodating to get things right for us. The breakfast was good with 4 hot table options, an omelette and waffle table, fresh fruit and juices, cereal and yogurt and of course great coffee. The lounge bar was comfortable and a nice place to meet fellow travellers. The pool area is shared with the adjacent hotel property but the gym is in Palma Real property. The best part of Palma are the 2 concierges that we met and helped us navigate the highlights of San Jose and the surrounding area tours. They rate 6 stars.
Read More
Laura
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean rooms, great service, accommodating. Very noisy - on 3rd floor you can still hear people talking on the street. The motorcycles and truck drivers engine sounds are loud enough to keep you awake so bring ear plugs.
Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was spotless, but what stood out was the helpfulness of the staff, particularly the concierge. We appreciated his assistance in resolving an issue with our car rental, even after we had checked out and left. Above and beyond expectations!
Jack
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Was good
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

All good on hotel choice
Deborah
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Super helpful and friendly staff.
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We stayed in the master suite and it was very spacious, great view especially at night.
Terry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff Was amazing! Cleaning service, breakfast and the bar was amazing. We booked our excursions through the hotel and we had an absolutely fantastic experience!
Elvira
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Yes The staff was very courteous and helpful. The room was cleaned everyday.
Stanley
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Todo excelente pero en la publicación decia parqueo con cochera y no menciona que este tiene un costo extra adicional. Deberian aclararlo en la pagina.
Colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

All excellent.
milton
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Was great
Dwayne
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean well managed gem of a hotel. Helpful, friendly staff. A very reasonable price. Nice bar and sitting area.
Guadalupe
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Do not trust this hotel , i pay Expedia for this reservation and the hotel charged my wife for a new reservation, they ask my wife for a credit card for any additional charges and they just make a new reservation, Expedia need to stop using this hotel or solved this matter or i won't uses Expedia again
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Palma Real

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Palma Real

Number of reviews per page
20
40
Top reviews
Barri
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent long stay hotel. Excellent from desk. Very helpful, pleasant, accommodating and professional. Rooms are spacious and comfortable. Close to shops and restaurants. Will stay there again.
Donald
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Front desk staff was very helpful and pleasant.
Delia
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was cold and not appealing. I loved the coffee and fruit. The bread and jam was also very good. We lunch menu was a little better. However, we bumped into an excellent Italian restaurant just steps from the casino.
jarell
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay. The onsite restaurant was delicious.
udson
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are very basic to say the least. For what we paid, been to many hotels in the San Jose gam area and this hotel was the most expensive so far, when we arrived the reception said they just finished preparing the room for us, there was 1 towel we were 4, the pillows were terrible. there was no soap in the shower. Not going there ever.
Read More
Ken
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Late check-in, staff helpful, room great. Breakfast nt huge but lots of local and north American choices. Place out on an open terrace to eat with tropical plants and bird noises.
Ann
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is in a good location for downtown accessibility. It is a 45 min walk or a 13 min Uber ride. The rooms are basic and clean. We had to be moved twice due to lack of hot water the in first room and the shower flooding the room the second room. The third room was good. The hotel staff that we connected with on these issues were very sympathetic and accommodating to get things right for us. The breakfast was good with 4 hot table options, an omelette and waffle table, fresh fruit and juices, cereal and yogurt and of course great coffee. The lounge bar was comfortable and a nice place to meet fellow travellers. The pool area is shared with the adjacent hotel property but the gym is in Palma Real property. The best part of Palma are the 2 concierges that we met and helped us navigate the highlights of San Jose and the surrounding area tours. They rate 6 stars.
Read More
Laura
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean rooms, great service, accommodating. Very noisy - on 3rd floor you can still hear people talking on the street. The motorcycles and truck drivers engine sounds are loud enough to keep you awake so bring ear plugs.
Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was spotless, but what stood out was the helpfulness of the staff, particularly the concierge. We appreciated his assistance in resolving an issue with our car rental, even after we had checked out and left. Above and beyond expectations!
Jack
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Was good
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

All good on hotel choice
Deborah
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Super helpful and friendly staff.
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We stayed in the master suite and it was very spacious, great view especially at night.
Terry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff Was amazing! Cleaning service, breakfast and the bar was amazing. We booked our excursions through the hotel and we had an absolutely fantastic experience!
Elvira
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Yes The staff was very courteous and helpful. The room was cleaned everyday.
Stanley
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Todo excelente pero en la publicación decia parqueo con cochera y no menciona que este tiene un costo extra adicional. Deberian aclararlo en la pagina.
Colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

All excellent.
milton
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Was great
Dwayne
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean well managed gem of a hotel. Helpful, friendly staff. A very reasonable price. Nice bar and sitting area.
Guadalupe
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Do not trust this hotel , i pay Expedia for this reservation and the hotel charged my wife for a new reservation, they ask my wife for a credit card for any additional charges and they just make a new reservation, Expedia need to stop using this hotel or solved this matter or i won't uses Expedia again
Number of reviews per page
20
40